Complaint by employee

Undervalued

ALLEN1982 said:

Undervalued said:

ALLEN1982 said:

This employee has made a complaint against me (which has been investigated 4 times) every time I have been found not guilty. Now she has complained again! I don’t talk to her or any contact. But she keeps saying the same things to different managers.

Irrespective of that, were you actually "not guilty" of what she has alleged? 

If so, then what do you suppose is her motivation?

If she is clearly repeatedly making malicious accusations then, as other have said, file a formal grievance. 

Yes I was not guilty I do not know why she is doing this. I’ve never had a conversation with her I only used to say hello. Now I don’t talk or anything.

In which case a formal grievance is your only real option. 

ALLEN1982

She reported an employee for being over the limit and the employee got tested and she had no alcohol in her system.

Jaybee_16

You need to do as others have said, raise a grievance due to the malicious complaints.

Your company management seems to be weak if an agency worker can make 4 complaints against you, a false allegation against another and accuse someone else of being racist without repercussions. 

ALLEN1982

The 3rd time I got called in the manager slammed his fists on the table and started going red faced and ranting threats at me he even blocked the door way so I couldn’t leave. I think the next time I will record the conversation (and inform him I’m recording)

elsien

ALLEN1982 said:

HampshireH said:

ALLEN1982 said:

lincroft1710 said:

Your question is?

I’ve been investigated 4 times over the same complaint and found innocent yet she still brings up the same complaint to different managers.

Thats not a question.

But if the question is what can you do then as above follow the grievance process.

HR should not be investigating the same complaint multiple times unless new evidence is bought forward (and even then I would question how thorough their investigation had been the first time)

If there are any grounds and these are each different complaints then HR of course have to investigate. Just because someone didn't do something once doesn't mean they didn't a second time.

I would expect a malicious complainant to be dealt with also

I haven’t had no contact with her or talk to her she brings up the same complaint from last Xmas just going to different managers. If she gets told off for being late etc she reports me to a manager with the same complaint.

Get told off by who?

 I am struggling to see why an employer is retaining an agency member of staff, who allegedly has timekeeping issues, is racist and is apparently making malicious complaint against people. 

What are the managers saying about this? I am also struggling to see why the company would investigate the same claim so often? They must have better things to do with their time.

ALLEN1982

elsien said:

ALLEN1982 said:

HampshireH said:

ALLEN1982 said:

lincroft1710 said:

Your question is?

I’ve been investigated 4 times over the same complaint and found innocent yet she still brings up the same complaint to different managers.

Thats not a question.

But if the question is what can you do then as above follow the grievance process.

HR should not be investigating the same complaint multiple times unless new evidence is bought forward (and even then I would question how thorough their investigation had been the first time)

If there are any grounds and these are each different complaints then HR of course have to investigate. Just because someone didn't do something once doesn't mean they didn't a second time.

I would expect a malicious complainant to be dealt with also

I haven’t had no contact with her or talk to her she brings up the same complaint from last Xmas just going to different managers. If she gets told off for being late etc she reports me to a manager with the same complaint.

Get told off by who?

 I am struggling to see why an employer is retaining an agency member of staff, who allegedly has timekeeping issues, is racist and is apparently making malicious complaint against people. 

What are the managers saying about this? I am also struggling to see why the company would investigate the same claim so often? They must have better things to do with their time.

I don’t understand it. If she gets told off by her supervisor being late or on the phone at work etc.

Dakta

Personally I'd probably just bait her for a bit and see how much hassle she can cause the managers reporting me for things I hadn't done, or if it bothered me that much I'd file a greivance.

Can't really stop people from complaining because you can't/shouldn't have an environment where someone is not allowed to raise a concern/complaint to management, but when done repeatedly they will stop being taken so seriously, and it would be proper IMO for a manager after a few complaints, especially if there is a counter greivance as to this woman's complaints behaviour. 

If someone (a manager) was banging their fists against a table that might be a seperate greivance matter,

sounds like your place is a bit crap. Thought of looking elsewhere in the longer term?

ALLEN1982

Dakta said:

Personally I'd probably just bait her for a bit and see how much hassle she can cause the managers reporting me for things I hadn't done, or if it bothered me that much I'd file a greivance.

Can't really stop people from complaining because you can't/shouldn't have an environment where someone is not allowed to raise a concern/complaint to management, but when done repeatedly they will stop being taken so seriously, and it would be proper IMO for a manager after a few complaints, especially if there is a counter greivance as to this woman's complaints behaviour. 

If someone (a manager) was banging their fists against a table that might be a seperate greivance matter,

sounds like your place is a bit crap. Thought of looking elsewhere in the longer term?

Thanks it just makes me feel down as I could be just sitting in the office doing my job then a manager calls me in for a meeting. The only thing is my job is quite easy and decent pay (I have no problems with anyone one on the office) the only person I’ve had issues with is the woman keeps reporting me the same complaint.

lincroft1710

If you and the complainant have no contact then why does she keep making false accusations against you? Has she got mental problems or is there a back story?


Why haven't management done something about her? If I was her manager, the agency would have been told her services were no longer required.


There is something very wrong going on here

ElaniArtin

Disagree. I would NOT spend time trying to suppose what her motivation is. She has a problem in her own mind and it is not your responsibility. Use your phone and video whenever she is around. Do leave the office with the phone video going. Anyone, managers, responding to issues like this needs proof. The only proof is cctv or phone video.  Refer any new complaints to the old managers; the more people that know what is happening the better. Agree with filing your own complaint.