Parking Eye - Grrrrrrr

[Deleted User]

Not had an initial letter at all that ParkingEye claim to have sent.

Now they're saying £100 fine or else and I've lost my right to appeal because its gone 28 days.

It was my wife. She says the ticket machine was problematic but she thought she paid. I'll have to check.

What are my rights though now? Can I still appeal?

KeithP

This thread would be better placed on the Parking Board.

Mutton_Geoff

KeithP said:

This thread would be better placed on the Parking Board.

Yes, specifically this thread - https://forums.moneysavingexpert.com/discussion/4816822/newbies-private-parking-ticket-old-or-new-read-these-faqs-first-thankyou#latest

MSE_ForumTeam5

We've moved this to the parking board

KeithP

[Deleted User] said:

Not had an initial letter at all that ParkingEye claim to have sent.

The usual reason for that is that the keeper's address on the vehicle's Registration Document(V5c) is out of date.
Please check the keeper's address on the Registration Document.
That can be updated online on the DVLA's website.

Coupon-mad

[Deleted User] said:

Not had an initial letter at all that ParkingEye claim to have sent.

Now they're saying £100 fine or else and I've lost my right to appeal because its gone 28 days.

It was my wife. She says the ticket machine was problematic but she thought she paid. I'll have to check.

What are my rights though now? Can I still appeal?

Exactly the same advice as this case earlier today, where the person has missed their appeal deadline too:

https://forums.moneysavingexpert.com/discussion/6486897/kentucky-fried-ticket-help

Except in your case you didn't get the PCN nor standard Reminder.  That's two letters at least, missed. 

Is that because you forgot to update your V5C when you moved house and the DVLA and logbook still have an old address?  ParkingEye have traced your new address if so.

Obviously try Plan A first but you'll know that from reading NEWBIES PLEASE READ THESE FAQS FIRST, top of this forum board.

[Deleted User]

KeithP said:

[Deleted User] said:

Not had an initial letter at all that ParkingEye claim to have sent.

The usual reason for that is that the keeper's address on the vehicle's Registration Document(V5c) is out of date.
Please check the keeper's address on the Registration Document.
That can be updated online on the DVLA's website.

nah its not

[Deleted User]

Coupon-mad said:

[Deleted User] said:

Not had an initial letter at all that ParkingEye claim to have sent.

Now they're saying £100 fine or else and I've lost my right to appeal because its gone 28 days.

It was my wife. She says the ticket machine was problematic but she thought she paid. I'll have to check.

What are my rights though now? Can I still appeal?

Exactly the same advice as this case earlier today, where the person has missed their appeal deadline too:

https://forums.moneysavingexpert.com/discussion/6486897/kentucky-fried-ticket-help

Except in your case you didn't get the PCN nor standard Reminder.  That's two letters at least, missed. 

Is that because you forgot to update your V5C when you moved house and the DVLA and logbook still have an old address?  ParkingEye have traced your new address if so.

Obviously try Plan A first but you'll know that from reading NEWBIES PLEASE READ THESE FAQS FIRST, top of this forum board.

Two letters wow? I was thinking oh no I hope I didn't miss it but theres no way I missed two letters.

Address not changed at all. Of course, they must have got the right one because this recent letter reached me.

Coupon-mad

Of course, they must have got the right one because this recent letter reached me. 

Nope. Not the case.

In my reply I already explained what they did. They traced you.

Yes there were two letters within a fortnight.  Before this one.

Have you actually checked the address on the logbook? Changing a driving licence is not it.

UncleThomasCobley

It is not unknown for these scammers to deliberately fail to send initial letters. Not that you can prove it.

A massive failing in the law that allows these invoices to form part of an alleged contract with extra fees supposedly becoming liable based on critical dates with no proof of posting required. It is also a failing that this has not been addressed by the DLUHC in the upcoming PPCoP bill.

Just being a regular Reaser of this forum, it is fairly obvious that the number of victims of these scams who never receive the initial notices is way above the average for missed Royal Mail deadlines. It is certainly way above any average for post that goes missing.

If I had the time, I'd use this forum to research the number of posters who claim never having received the initial notices which have up to dat V5C addresses.

fisherjim

"Now they're saying £100 fine....."

I absolutely guarantee you they never said that in any letter or signage!

Parking Eye are many things undesirable, but they don't play around with ghost letter sending, there must me as CM said other reasons why the initial letters never arrived.