Been offered a smart meter , on economy 7

Rosie1001

Well done for that spot 

as I say Edf have not been the best in their communication, the poor guy is trying though lol 😝 

Rosie1001

I  am annoyed by some of this response as it is scaremongering 

any ideas of what my reply should be !!! 

Swipe

Check with your neighbours or other people in your street if they have a working smart meter. If they do, then the installation will go through commissioning just fine and you'll get your economy 10. Having economy 7 in one single block really wouldn't be the end of the world, but having a non functioning RTS meter may mean you are put on a long waiting list while they get through the backlog of all those who refused a smart meter.

QrizB

Please stop starting new threads. You've got four(?) now on the same basic topic!

Rosie1001

Sorry , this is about what they saying about the meter not working , 

just wanted some advice on what to reply … it’s scaremongering saying the meter will not work from the switch off date 

has anyone been told the same 

molerat

The companies have decided that he safest option is to tell you, and every other customer, the meter will not function correctly after the switch off.  Your particular meter variant may well carry on perfectly normally or worst case it could stop switching completely.  Looking individually at each customer and which variant they have is a major logistical undertaking with a fair chance of telling the customer the wrong thing, if they told you it will be fine and it wasn't who would you be blaming and shouting at to get it changed ?  Your only real safe and sensible option is to get the meter swapped out for a smart meter where there is a greater chance of everything working fine.

Rosie1001

I’ve emailed to book a date to change to smart meter today 

I just think they could have worded it better , older vulnerable customers will panic and may not know what to do if they not savvy 

if this had happened to my mam for instance she would bury her head in the sand ! 

That’s my worry for people 

Qyburn

If it was me I'd try to delay the swap a bit, get past the colder weather and buy time to get properly sorted out before next Winter

Ildhund

Qyburn said:

If it was me I'd try to delay the swap a bit, get past the colder weather and buy time to get properly sorted out before next Winter

I wouldn't. The demand for meter exchanges is only going to increase as the RTS shutdown approaches, and there are probably still hundreds of thousands of systems to be upgraded before the signal is turned off on 30 June. I know that OVO are hoping to be able to mop up any stragglers before 30 September, but with no guarantee that they'll catch them all before winter sets in. I don't suppose other major suppliers are any further forward, so I'd grasp the first opportunity to get a new meter installed.

Scot_39

Still really dont understand why the smets2 meters cannot be pre-configured for e10.