Emails from Barrett Smith & Brown on behalf of Together Energy
Keep receiving emails from Barret Smith & Brown, on behalf of together Energy, regarding an alleged outstanding amount owed on a previous account and have now received the following in an email:
"We have been instructed by the administrators to collect any outstanding debt relating to Together Energy (in administration).
Despite our attempts to resolve this matter a payment is yet to be received from you. This is the final opportunity to dispute the account. If you fail to provide payment, it will result in doorstep agents and a court order which will result in property removal.
We understand that no formal dispute has been raised in relation to the outstanding sums. Accordingly, we hereby put you to notice that unless the sum of £287.24 is received within 3 days of the date of this letter we will issue doorstep agents and obtain a court order against you without further recourse. If this course of action becomes necessary, you will become liable for further interest, costs in addition to the principal debt and any court fees that may incur."
It then goes on to provide payment options, account details for me to make payment etc and states:
"Should this matter not be resolved within 3 days of the date of this notice, we hereby advise you that further action will be taken. A court order can be obtained, and doorstep agents will visit the property and remove your possessions."Not sure what constitutes a "formal dispute" but, having received a number of emails from them since June of this year, I have queried this and tried to ask how this has occurred, as the last communication with Together was me sending final payment for the account (having moved to another provider) back in October 2020.
As a bit of background, I called Together at the time, to give meter readings / settle the account and, having given the meter readings, was told the outstanding balance was £121.85. I queried this (as it sounded low) but was then cut off. Managed to call back and got though to the revenue team and was told the outstanding amount was £884.63! Person I spoke to said it didn’t sound correct either, so they would investigate but, I paid this amount anyway, to settle and it was confirmed the objection would be lifted.
As such, I am a little concerned to now receive a bill – especially as they wouldn’t allow the original transfer request, until I had settled the account – and am wondering why they did not communicate this debt with me sooner?
A quick online search tells me that the insolvency practitioner for Together Energy is FRP Advisory. There is no mention of BSB anywhere on the gov.uk or Ofgem website.
Despite my repeated requests, BSB have not been able to explain the reason for the debt accruing from a company I ceased using almost 3 years ago or, if the debt is legitimate, why I was not contacted sooner?
Are BSB a legitimate company?
Sorry for the waffle but hope someone out there can assist!
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