Barclays £175 switch offer - new customers only, Nov 1 - 30 2023

miller

Barclays have sent me an email stating my Barclaycard direct debit has been setup, which is great. That will be the same direct debit they collected over a week ago. Maybe someone there needs to synchronise their calendar otherwise they'll be celebrating the New Year around January the 10th.

danny13579

miller said:

Barclays have sent me an email stating my Barclaycard direct debit has been setup, which is great. That will be the same direct debit they collected over a week ago. Maybe someone there needs to synchronise their calendar otherwise they'll be celebrating the New Year around January the 10th.

They sent me an email today "Tis the season to be merry and what could be better than earning cashback on everything you need for Christmas?" and a big 5% cashback image, except they removed the offer from me for December, it has disappeared from my cashback page and though I have already spent the £200 earlier in the month, my pending cashback for December is £0.
Inept doesn't even begin to describe them!
Will put in a complaint in the new year.

worriednoob

We're really disgusted by Barclays as 2 accounts were switched on 24th and 27th Nov and neither of them have received any Switch bonuses, yet there's people on here who have received bonuses for switching on 5th Dec onwards - how can that be possible?   

Middle_of_the_Road

It does seem most have reported being paid, and i've not read anyone reporting non payment. I suppose anything is possible with Barclays going by the problems people have had though.
Assuming you met the criteria required, if after 28 working days you still don't get paid, you can file a complaint.

Ed-1

Still waiting for a switch completed 8th December.

Yorkshire_Pud

I joined blue rewards in November after opening account. I was charged £5 fee this. Onto but no reward which they state follows the month of joining if conditions are met. I only had one DD paid out in November because the second DD on the account pays out in December. I had read that the first months fee was waived due to the possibility that two DDs would not have paid out in what was less than a calendar month as in my case. So I paid £5 fee and got no reward. Contact us in the app ‘not available’ for message or direct call.

Blue rewards, for what it is must be one of the most  verbose finicky pieces of financial pedantry ever written all for a basic you give us £5 and we give you £5 back. Or in my case they don’t give me back my £5 because I didn’t pay out a second DD due to not having a calendar month of membership. 

Seldrima

worriednoob said:

We're really disgusted by Barclays as 2 accounts were switched on 24th and 27th Nov and neither of them have received any Switch bonuses, yet there's people on here who have received bonuses for switching on 5th Dec onwards - how can that be possible?   

Did you check your direct debits have been pulled through and you joined blue rewards?

masonic

@worriednoob as well as the above, I seem to remember that one of your switches was from an account belonging to the wrong person, which might have had an impact. I think you met the switching criteria, other than this issue, based on what you posted. You also joined Blue Rewards. The other criteria to check are whether you used the app rather than the website to apply for your accounts and join Blue Rewards.

worriednoob

@Middle_of_the_Road - I'm just wondering whether there's others like us who are still waiting since 24th/27th Nov to be paid.  Yes, filing a complaint is one option, but the amount of problems and stress a lot of people on here, including myself have had, has not been worth the it and I dread to think how their complaints would be.  If we don't get paid by Mid-Jan, we'll be withdrawing the money and closing the accounts as we're not willing to pay the £5 fee per month for the blue rewards.

@Seldrima - Yes and the DDs have pulled through successfully for both accounts.

@masonic - Yes you're right about the switching with wrong person's name, although they still switched the account out successfully and collected the DD's fine.  We joined the Blue Rewards and we used the app to apply for both accounts.

hammy434

worriednoob said:

@Middle_of_the_Road - I'm just wondering whether there's others like us who are still waiting since 24th/27th Nov to be paid.  Yes, filing a complaint is one option, but the amount of problems and stress a lot of people on here, including myself have had, has not been worth the it and I dread to think how their complaints would be.  If we don't get paid by Mid-Jan, we'll be withdrawing the money and closing the accounts as we're not willing to pay the £5 fee per month for the blue rewards.

@Seldrima - Yes and the DDs have pulled through successfully for both accounts.

@masonic - Yes you're right about the switching with wrong person's name, although they still switched the account out successfully and collected the DD's fine.  We joined the Blue Rewards and we used the app to apply for both accounts.

My switch completed 20th Nov. I still haven't been paid so I contacted them. They said they won't give me the £175 because I cancelled blue rewards. I've met all the T&C's. I even asked them before if I'd still get the £175 if I did this and they said yes as long as it was after the £5 fee was taken and I met the other criteria (which I do).

I've now made a complaint, but I'm worried they still won't give me the £175 I'm entitled to. I don't want to have to go to the Ombudsman for it, as it's time consuming and I doubt they'd side with me based on my previous experience. But I'll try if I have to.

If I'd known this switch would be this stressful I'd never have gone through with it.