High EOn.Next tariff?

willowanne

Hi, 
I've been having big issues with EOn.Next. However, just now I mainly want to check if my tariff is outrageously high. I have two meters, one is 64.138p/KWh and the other (off peak?) one is 47.911p/kWh. I use an average of 8600KWh/year in a two bedroom flat for two people.  It says my estimated cost per year is £3300.  Does this seem okay? I'm autistic/ADHD and find all this information and comparison really tricky to sort out. Thanks

la531983

That sounds like an eye watering fixed rate Economy 7 tarriff you must have agreed to, you need to get off it ASAP.

MultiFuelBurner

Could you share a picture of your entire bill redacting all personal and meter serial.number information.

Did you fix at those rates some time ago when the nervy crisis was in full flow and what was the fix called?

Reminds me of this thread below

https://forums.moneysavingexpert.com/discussion/comment/80327758#Comment_80327758

Netexporter

Assuming you don't have gas  and are using electricity for heating, the annual consumption looks reasonable. The unit rate is extortionate, though. Is it a fixed deal that you accepted when the energy crisis was at its height? If so, when it ends, you should revert to the SVT (standard variable tariff) when the term ends. If it is a fixed deal, then have a look to see what the early termination penalty is. It may be worth paying if the contract still has a long time to run. 

la531983

Netexporter said:

Assuming you don't have gas  and are using electricity for heating, the annual consumption looks reasonable. The unit rate is extortionate, though. Is it a fixed deal that you accepted when the energy crisis was at its height? If so, when it ends, you should revert to the SVT (standard variable tariff) when the term ends. If it is a fixed deal, then have a look to see what the early termination penalty is. It may be worth paying if the contract still has a long time to run. 

I would suggest even with the exit fee it might be worth ending it now.

willowanne

These images are from the same statement. The tariff has dropped to 26.88p/KWh from 1st October but I'm trying to understand why it was as high as this. They've just asked me for an over £800 payment. The KWh numbers are all fine but I can't see how it can be so much over the summer months. I'll probably go onto their fixed rate plan like Martin has said for EOn.next customers. 

la531983

Right, was there an adjustment on the bills to account for the price cap? The unit rate may have been as high as that but there is likely an adjustment on the bills to bring it back down to 33p a unit or so, can you post an entire bill please from when it was 64p or 47p a unit?

Scot_39

Most likely rates ignoring EPG = UK govt Energy Price Guarantee.

You may never have actually paid those rates.

EOn Next tabled the gross market unit rates throughout the EPG period - Oct 2022 to Jun 23 - on that tariff section of many of their bills.

They then discounted the energy price guarantee discount per unit in the usage section

So should see tables with meter readings, unit rates and tabulated costs


Date Meter reading 1
Date Meter reading 2
Used kWh at unit Rate =  xxx  units x 64.1p or 28.3p etc  = £yy.yy
Energy Price Guarantee  = xxx units x 16.6p                = -£zz.zz

For peak off peak
THEN Standing charges - possibly 2 if 2 meters
THEN VAT

So you effectively paid 64.1-16.6p and 28.3-16.6p etc if those were Apr to June rates. 

My E10 peak rate was nearer 80p market rate in Jan, on those tables but discounted by 31.8p, so mid 40sin reality for Jan to Mar.  

(The discount was also applied to fixes over the nominal cap rate from Oct22, but you weren't on a fix as speculated above - well it says variable - but then has an end date - so ??.)


The 16.6p for Apr, was 31.8p Jan and 17p for October 22 (all ex VAT).  It went to zero from Jul 1st - iirc the epg line no longer on bills.

Literally 1000s of units over winter will probably have been discounted by 16.6 - 31.8 p +vat - saving you £100s if not £1000s against the Ofgem cap market levels.

SEE info at 

https://www.gov.uk/government/publications/energy-bills-support/energy-price-guarantee-up-until-30-june-2023

6800kWh is not a lot for an all electric property for 2.

But might seem so if compare it to the TDCV for a level 2 / Ofgem mid band multirate electric meter property (smaller than equiv mid band duel fuel) which was 4200kWh - dropping to 3900kWh annually.  The stats from which that average taken could well include include those not using electric heating  - as based purely on meter type (not tariff).

But for a family, even a small one in a modest family sized home (2-3, 2-3 bed) or one in a colder part of UK (judging by that £214 SC figure) probably not a silly number at all.

Duel fuel Gas heating users are allowed 2900 / 2700 SR electric and 12000 / 11500 kWh gas in the nominal average duel fuel direct debit headline Ofgem cap and the similarly mythical £2500 EPG equivalent - the figures used most commonly in media.


Still Confused by the 3 rates and 2 standing charges - that's almost like you have a single rate meter at one - if apr prices - normal day rate 47.9-16.6 and dual rate meter charged at some variant of e7 or legacy e10 - which I haven't had with them.

Or is that a bill / statement straddling an Ofgem cap change?

Do you actually consume energy on both meters and at all 3 of those rates quoted ?

I have seen one recent post where a new Smart dual rate meter with alcs only fed the hw and nsh unit consumer panel on its 5th port.  So its not as silly a question as you might think.

Any chance you could "snip" jpgs of the actual use to price in pounds section of that bill and post.

Again make sure redact meter numbers before posting if cannot easily exclude those lines.

molerat

Are you sure you have 2 meters ?  You have only shown the data for possibly 1 with a unit charge and daily standing charge.  As has been said, in the actual calculations on the bill there will be a reduction for the government subsidy, mine shows the following

Energy Used                      266.0 kWh @ 63.05p/kWh      £167.71
Energy Price Guarantee    266.0 kWh @ 31.84p/kWh     -£84.69

meaning although the tariff shows as 66.20p it is discounted to 32.77p inc VAT

willowanne

These are the meter readings etc. (I've had a new meter now so I assume I don't need to redact the meter identification numbers) They are all the same meter, for some reason the other meter information was not on this statement. 
I've had statements from March and sent in my meter readings so I've no idea why they've suddenly billed me for all of this.. I thought that was the point of sending in regular meter readings, so this kind of sudden big bill doesn't happen. I'm just so confused and really quite anxious about it all. 

willowanne

This s the statement for the other meter