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Cashback from Barclays blue?

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  • pokemaster
    pokemaster Posts: 269 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    My cash back was from a small Coop shop, so not one of the listed cash back chosen companies
  • My cash back was from a small Coop shop, so not one of the listed cash back chosen companies
    How long did it take to track?

    Cheers
  • pokemaster
    pokemaster Posts: 269 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    It has now appeared in the app in "Barclays Cashback Rewards" account  in "Pending Cashback"...

    The Coop transaction was on the 5th October and it has appeared in the app today so 4 days?
  • Chunky transaction via Apple Pay is now showing as pending in my cashback pot. Phew!
  • For the record, for the Google Pay promotion, I found that the cashback appeared anywhere between 1 and 5 calendar days after the transaction debited the account. The transactions that took 3, 4 and 5 days were all credited on the same Monday, so the reality is that it takes 1 to 3 working days for cashback to be paid after the account is debited.

    The only issue I have with this promotion is that the account with Blue Rewards doesn't have debit card, which might explain why I get an error message when I try to enable cashback rewards. 
    I guess I'll get Barclays to issue me with a new card.
    (With the Google pay promotion I used my main account which does have a card)




    Visited my local branch yesterday and requested a debit card on the account - arrives in 3-5 working days.
    Today the card is showing in the mobile app, was able to add to Google pay, and activate Cashback rewards. 
    The "Barclays Cashback Rewards" entry on the home page only appeared when I logged out and back in again.

    So it appears that if your Blue Rewards account doesn't have a debit card, you need to get one to enable the cashback, other wise you get a meaningless error message. I'll do a test transaction with Google Pay this evening and fingers crossed I'll see some cashback pop up on Thursday.
  • ColdIron
    ColdIron Posts: 9,818 Forumite
    Part of the Furniture 1,000 Posts Hung up my suit! Name Dropper
    edited 10 October 2023 at 12:23PM
    I've just clicked on the "Barclays Cashback Rewards" account on the main screen then clicked "Redeem and view offers" at the bottom, gone to the website and clicked "Statement" scrolled to the bottom and it has my transaction from 5th October with the cash back displayed next to it.

    "Barclays Spend Reward October
    05 October 2023 - £0.32"

    Also displays at top of website when clicking on "Pending Cashback" the white looking card.
    also displays:
    "It can take up to 35 days after eligible transactions for your Barclays Cashback Rewards to be available to spend"

    Does anyone else see these? It doesn't display on the account screen in the app itself though.
    Yes same as you. 5th October spend. £5 Starbucks showing £0.25 but no Costcutter or cheeky £10 payment to HL (yet)
  • datz
    datz Posts: 165 Forumite
    Fifth Anniversary 100 Posts Name Dropper
    edited 11 October 2023 at 1:03AM
    So it appears that if your Blue Rewards account doesn't have a debit card, you need to get one to enable the cashback, other wise you get a meaningless error message.

    Thanks for this. It turns out that having the debit card 'frozen' also causes an error message when attempting to sign up.

  • mab3000
    mab3000 Posts: 532 Forumite
    Sixth Anniversary 500 Posts Name Dropper
    I’ve made various card transactions since the 6th October, yet there is no trace of the transactions I have made for the cashback, even under pending. I am using the correct card (via Apple Pay). It’s showing “only 7 days left” where it tells you about the offer, but it doesn’t appear that I need to activate the offer at all going by the terms. Nor is there an option to. Am I missing something here? 
  • mab3000 said:
    I’ve made various card transactions since the 6th October, yet there is no trace of the transactions I have made for the cashback, even under pending. I am using the correct card (via Apple Pay). It’s showing “only 7 days left” where it tells you about the offer, but it doesn’t appear that I need to activate the offer at all going by the terms. Nor is there an option to. Am I missing something here? 
    Wish I could help. Similar boat although I've only done one transaction on the 5th (my only large-ish purchase) and had no acknowledgement of it at all.
    Until I know I'm getting the cashback I won't be doing any more, I'll contact them today but they won't have a clue tbh.
  • The staff at Barclays have absolutely no idea about this offer, all they say is generic guff about selected retailers then send you a list of stores you never use.
    You tell them it says ALL debit card purchases and mentions weekly shops and they're lost. Nobody does a weekly shop at Ted Baker........
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