EDF change meter from Dumb to Smart without permission.

124

Comments

  • imeach said:
    Swipe said:
    I am pleased they have done this and hope your complaint is unsuccessful 
    What a horrible thing to say.
    Why should smart meter adopters pay for meter readers to go out and read these smart dumb meters can send in the usage automatically.

    It all adds to everyone's energy bills.
    Meter readers are still reading smart meters be they dumb or smart
    Nearly 5 years of smart metering on, I had a call from Lowri and Beck asking me for a meter reading. I refused as I had received a bill that very day based on smart meter readings/usage. If the instruction from the supplier was to carryout a meter safety check (as required by regulations) or to check for meter tampering, I pointed out that neither was possible if I provided a meter reading over the phone. The Lady on the end of the phone was not for giving in without a fight. She finally gave up when I asked her which sequence of buttons I needed to press to access the sub-menus on a Kaifa SMETS2 meter to access the two registers that have been in use since the meter was installed? 

  • deano2099
    deano2099 Posts: 291 Forumite
    Fifth Anniversary 100 Posts Name Dropper
    edited 25 October 2023 at 9:41PM
    GingerTim said:
    Dolor said:
    Is it possible that the meter was SMETS1 and it has been updated OTA and enrolled on and adopted by the DCC on to its network? The actual upgrade would have been initiated by the supplier.

    When I was last in discussion with someone who knows about smart metering, he told me that there is no such thing as a dumb smart meter: it is simply, a supplier not using smart meter readings for billing.  Installers need to fit a comms hub to install and commission a smart metering system, and it is self evident from the OP’s post that the comms hub was linked to a network - otherwise it could not be updated OTA.
    I've often wondered about this - the idea of a 'dumb smart meter' has always seemed like an oxymoron to me, given the underlying technology. I suppose an energy company saying that a smart meter is 'dumb' makes some people feel better, at least.
    You do have to wonder... while some of the smart meter objections are, in my opinion, hugely misinformed, they at least have some basis in fact: people who don't want smart meters because they could be remotely switched to credit, or disconnected, or be forced onto ToU tariffs that are bad for them, or that they're less accurate or more prone to failure. I don't agree with any of that, but I see where those people are coming from. They're either failures of understanding, or a strange view on the ethics of energy companies (they're evil and will rip off everyone on a smart meter but leave those on an old meter alone).

    But, I can literally only see one reason you'd object to allowing a smart meter to send the reading it has recorded to the energy company, but be happy to send that "same reading" on a regular basis yourself.
  • melbury
    melbury Posts: 13,251 Forumite
    Part of the Furniture 10,000 Posts Name Dropper I've been Money Tipped!
    How can you tell if it has switched over from dumb mode to smart?  I only agreed to have one on condition that they installed it in dumb mode, so now even more angry with EDF.
    Stopped smoking 27/12/2007, but could start again at any time :eek:

  • GingerTim
    GingerTim Posts: 2,509 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 25 October 2023 at 9:41PM
    melbury said:
    How can you tell if it has switched over from dumb mode to smart?  I only agreed to have one on condition that they installed it in dumb mode, so now even more angry with EDF.
    See the earlier post from @Dolor

    Is it possible that the meter was SMETS1 and it has been updated OTA and enrolled on and adopted by the DCC on to its network? The actual upgrade would have been initiated by the supplier.

    When I was last in discussion with someone who knows about smart metering, he told me that there is no such thing as a dumb smart meter: it is simply, a supplier not using smart meter readings for billing.  Installers need to fit a comms hub to install and commission a smart metering system, and it is self evident from the OP’s post that the comms hub was linked to a network - otherwise it could not be updated OTA.

  • imeach
    imeach Posts: 175 Forumite
    Fourth Anniversary 100 Posts Name Dropper
    imeach said:
    imeach said:
    Swipe said:
    I am pleased they have done this and hope your complaint is unsuccessful 
    What a horrible thing to say.
    Why should smart meter adopters pay for meter readers to go out and read these smart dumb meters can send in the usage automatically.

    It all adds to everyone's energy bills.
    Meter readers are still reading smart meters be they dumb or smart
    Not had one for years over 5, 7 if you count the all properties.

    I guess this is for low users or strange readings checks......cough cough...which of course must be investigated.
    Depends on the suppliers
    Some are being read every quarter 
    What a waste of money......tut tut

    Which suppliers do this?
    You may think it a waste of money, but it keeps me and many hundreds of others in work.
    Most of the big ones will do it
  • I struggle to understand why people object to smart meters unless they are up to something dodgy?
  • imeach said:
    imeach said:
    imeach said:
    Swipe said:
    I am pleased they have done this and hope your complaint is unsuccessful 
    What a horrible thing to say.
    Why should smart meter adopters pay for meter readers to go out and read these smart dumb meters can send in the usage automatically.

    It all adds to everyone's energy bills.
    Meter readers are still reading smart meters be they dumb or smart
    Not had one for years over 5, 7 if you count the all properties.

    I guess this is for low users or strange readings checks......cough cough...which of course must be investigated.
    Depends on the suppliers
    Some are being read every quarter 
    What a waste of money......tut tut

    Which suppliers do this?
    You may think it a waste of money, but it keeps me and many hundreds of others in work.
    Most of the big ones will do it
    I can understand the historically poor big suppliers that seem to regularly appear here with issues reading smart meters. British gas and their often reported inability to read gas smart meters. 

    But yes working smart meters reporting what can be deemed normal readings should not need to be checked often imo maybe 5 years. So room for a little saving there.
  • I struggle to understand why people object to smart meters unless they are up to something dodgy?
    Brainwashed by social media and crackpots?
  • melbury said:
    How can you tell if it has switched over from dumb mode to smart?  I only agreed to have one on condition that they installed it in dumb mode, so now even more angry with EDF.
    The answer is the smart meter was always installed in smart mode.

    And at one single request they can get all your data. 
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