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EDF change meter from Dumb to Smart without permission.
Comments
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Nearly 5 years of smart metering on, I had a call from Lowri and Beck asking me for a meter reading. I refused as I had received a bill that very day based on smart meter readings/usage. If the instruction from the supplier was to carryout a meter safety check (as required by regulations) or to check for meter tampering, I pointed out that neither was possible if I provided a meter reading over the phone. The Lady on the end of the phone was not for giving in without a fight. She finally gave up when I asked her which sequence of buttons I needed to press to access the sub-menus on a Kaifa SMETS2 meter to access the two registers that have been in use since the meter was installed?imeach said:
Meter readers are still reading smart meters be they dumb or smartMultiFuelBurner said:
Why should smart meter adopters pay for meter readers to go out and read these smart dumb meters can send in the usage automatically.Swipe said:
What a horrible thing to say.MultiFuelBurner said:I am pleased they have done this and hope your complaint is unsuccessful
It all adds to everyone's energy bills.0 -
You do have to wonder... while some of the smart meter objections are, in my opinion, hugely misinformed, they at least have some basis in fact: people who don't want smart meters because they could be remotely switched to credit, or disconnected, or be forced onto ToU tariffs that are bad for them, or that they're less accurate or more prone to failure. I don't agree with any of that, but I see where those people are coming from. They're either failures of understanding, or a strange view on the ethics of energy companies (they're evil and will rip off everyone on a smart meter but leave those on an old meter alone).GingerTim said:
I've often wondered about this - the idea of a 'dumb smart meter' has always seemed like an oxymoron to me, given the underlying technology. I suppose an energy company saying that a smart meter is 'dumb' makes some people feel better, at least.Dolor said:Is it possible that the meter was SMETS1 and it has been updated OTA and enrolled on and adopted by the DCC on to its network? The actual upgrade would have been initiated by the supplier.
When I was last in discussion with someone who knows about smart metering, he told me that there is no such thing as a dumb smart meter: it is simply, a supplier not using smart meter readings for billing. Installers need to fit a comms hub to install and commission a smart metering system, and it is self evident from the OP’s post that the comms hub was linked to a network - otherwise it could not be updated OTA.
But, I can literally only see one reason you'd object to allowing a smart meter to send the reading it has recorded to the energy company, but be happy to send that "same reading" on a regular basis yourself.2 -
How can you tell if it has switched over from dumb mode to smart? I only agreed to have one on condition that they installed it in dumb mode, so now even more angry with EDF.Stopped smoking 27/12/2007, but could start again at any time :eek:0
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See the earlier post from @Dolormelbury said:How can you tell if it has switched over from dumb mode to smart? I only agreed to have one on condition that they installed it in dumb mode, so now even more angry with EDF.Is it possible that the meter was SMETS1 and it has been updated OTA and enrolled on and adopted by the DCC on to its network? The actual upgrade would have been initiated by the supplier.
When I was last in discussion with someone who knows about smart metering, he told me that there is no such thing as a dumb smart meter: it is simply, a supplier not using smart meter readings for billing. Installers need to fit a comms hub to install and commission a smart metering system, and it is self evident from the OP’s post that the comms hub was linked to a network - otherwise it could not be updated OTA.0 -
You could always opt to not have electricity.7
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You may think it a waste of money, but it keeps me and many hundreds of others in work.MultiFuelBurner said:
What a waste of money......tut tutimeach said:
Depends on the suppliersMultiFuelBurner said:
Not had one for years over 5, 7 if you count the all properties.imeach said:
Meter readers are still reading smart meters be they dumb or smartMultiFuelBurner said:
Why should smart meter adopters pay for meter readers to go out and read these smart dumb meters can send in the usage automatically.Swipe said:
What a horrible thing to say.MultiFuelBurner said:I am pleased they have done this and hope your complaint is unsuccessful
It all adds to everyone's energy bills.
I guess this is for low users or strange readings checks......cough cough...which of course must be investigated.
Some are being read every quarter
Which suppliers do this?
Most of the big ones will do it1 -
I struggle to understand why people object to smart meters unless they are up to something dodgy?
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I can understand the historically poor big suppliers that seem to regularly appear here with issues reading smart meters. British gas and their often reported inability to read gas smart meters.imeach said:
You may think it a waste of money, but it keeps me and many hundreds of others in work.MultiFuelBurner said:
What a waste of money......tut tutimeach said:
Depends on the suppliersMultiFuelBurner said:
Not had one for years over 5, 7 if you count the all properties.imeach said:
Meter readers are still reading smart meters be they dumb or smartMultiFuelBurner said:
Why should smart meter adopters pay for meter readers to go out and read these smart dumb meters can send in the usage automatically.Swipe said:
What a horrible thing to say.MultiFuelBurner said:I am pleased they have done this and hope your complaint is unsuccessful
It all adds to everyone's energy bills.
I guess this is for low users or strange readings checks......cough cough...which of course must be investigated.
Some are being read every quarter
Which suppliers do this?
Most of the big ones will do it
But yes working smart meters reporting what can be deemed normal readings should not need to be checked often imo maybe 5 years. So room for a little saving there.0 -
Brainwashed by social media and crackpots?BeerSavesMoney said:I struggle to understand why people object to smart meters unless they are up to something dodgy?1 -
The answer is the smart meter was always installed in smart mode.melbury said:How can you tell if it has switched over from dumb mode to smart? I only agreed to have one on condition that they installed it in dumb mode, so now even more angry with EDF.
And at one single request they can get all your data.0
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