EDF change meter from Dumb to Smart without permission.

adamzz

la531983 said:

Sigh. I'm out.

Obviously, this doesn't interest you. The thread is directed at EDF customers who have chosen meters to be installed in Dumb mode.

adamzz

la531983 said:

Sigh. I'm out.

Obviously, this doesn't interest you. The thread is directed at EDF customers who have chosen meters to be installed in Dumb mode.

adamzz

MultiFuelBurner said:

I am pleased they have done this and hope your complaint is unsuccessful 

Obviously, this doesn't interest you. The thread is directed at EDF customers who have chosen meters to be installed in Dumb mode.

Swipe

MultiFuelBurner said:

I am pleased they have done this and hope your complaint is unsuccessful 

What a horrible thing to say.

Keep_pedalling

Dumb mode just means that your supplier will not pull meter readings for billing. The comms hub etc need to remain connected to  the DCC Network so that suppliers can send out firmware updates; DNOs can pull voltage data etc.

You don’t have a right to prevent your supplier accessing that data if they need it, for instance if you have failed to sent in meter readings or they suspect your readings are off.

[Deleted User]

Is it possible that the meter was SMETS1 and it has been updated OTA and enrolled on and adopted by the DCC on to its network? The actual upgrade would have been initiated by the supplier.

When I was last in discussion with someone who knows about smart metering, he told me that there is no such thing as a dumb smart meter: it is simply, a supplier not using smart meter readings for billing.  Installers need to fit a comms hub to install and commission a smart metering system, and it is self evident from the OP’s post that the comms hub was linked to a network - otherwise it could not be updated OTA.

GingerTim

Dolor said:

Is it possible that the meter was SMETS1 and it has been updated OTA and enrolled on and adopted by the DCC on to its network? The actual upgrade would have been initiated by the supplier.

When I was last in discussion with someone who knows about smart metering, he told me that there is no such thing as a dumb smart meter: it is simply, a supplier not using smart meter readings for billing.  Installers need to fit a comms hub to install and commission a smart metering system, and it is self evident from the OP’s post that the comms hub was linked to a network - otherwise it could not be updated OTA.

I've often wondered about this - the idea of a 'dumb smart meter' has always seemed like an oxymoron to me, given the underlying technology. I suppose an energy company saying that a smart meter is 'dumb' makes some people feel better, at least.

FreeBear

Keep_pedalling said: You don’t have a right to prevent your supplier accessing that data if they need it, for instance if you have failed to sent in meter readings or they suspect your readings are off.

And if you read the fine print of your contract, it will say that the supplier reserves the right to read the meter at regular intervals (indeed, it is an OFGEM requirement). They can either send someone round to read the meter, or they can do an Over The Air reading - The latter will be far cheaper, and much easier.

cannugec5

[Deleted User] said:

Is it possible that the meter was SMETS1 and it has been updated OTA and enrolled on and adopted by the DCC on to its network? The actual upgrade would have been initiated by the supplier.

When I was last in discussion with someone who knows about smart metering, he told me that there is no such thing as a dumb smart meter: it is simply, a supplier not using smart meter readings for billing.  Installers need to fit a comms hub to install and commission a smart metering system, and it is self evident from the OP’s post that the comms hub was linked to a network - otherwise it could not be updated OTA.

Our smart meter was installed Feb 23. It  wouldn’t/ couldn’t connect so the installer took the communication hub away with him on the day of installation. Hence we are left with a dumb smart meter. 

It is SMETS2 and, I believe, will never become smart until the comms hub is successfully installed. 

I don’t believe the energy supplier is making a choice not to pull readings from it. 

MultiFuelBurner

Swipe said:

MultiFuelBurner said:

I am pleased they have done this and hope your complaint is unsuccessful 

What a horrible thing to say.

Why should smart meter adopters pay for meter readers to go out and read these smart dumb meters can send in the usage automatically.

It all adds to everyone's energy bills.