My ASHP Journey in Bonnie Scotland.

Reed_Richards

Maybe it would be better to start a new thread in the main Energy forum about what the Mini does?

cannugec5

I emailed Octopus to ask if I could change to the Cosy tariff. Yesterday I got a disappointing reply that they are not getting readings from my new smart meter ( despite me seeing data in the app and website). They asked for photos of both the meter and hub. Today I’ve had a reply saying the photo of the meter is unclear - could I send another. This surprises me as I thought the photos were good. However I’ve complied and asked if the current photo is not sufficient could they be more explicit about the problem - ie do they want me to home in on the model, serial number, the display, or something else? 

I am able to see the data in Octopus Compare but I’m not sure if that is powered by the mini - or “real” billable data. 

cannugec5

Finally getting somewhere ( I think) with regards my new tariff. 

After sending yet more photos as requested, of the meter - and importantly the sticker- and clarifying date meter was installed, serial numbers of old and new meters, final reading of old meter, I acknowledged that there was a discrepancy in the final reading. I suggested that either I or the meter installer had made an error - or the meter had gone backwards. 

Suddenly my meter is communicating. In the app all references to the old meter - along with the historical readings- have vanished. 

I have not yet been billed for July, but am unsure what the billing date will be from now on anyway. 

Importantly for me (and my tidy mind) the graphs now appear correct. The duplication has gone. It appears clear and unambiguous and I can actually see what I’m using.
 

I just need confirmation that I’m moving onto the Cosy tariff as Octopus Compare tells me I would be saving about 50p per day without making any changes at all! 

cannugec5

Had to give them another gentle reminder, but I’m pleased to say I’m now on the Cosy Octopus tariff. 

I’m still watching the Agile tariff closely but I think it’s too variable for me. I like planning ahead.