Decorator painted room wrong colour

turnitround

Who decided to try to get a match from Dulux rather than buy the paint from the company itself.

Im getting confused by this as you say the walls have been painted a bright light green yet the photo shows grey. 

Is the photo showing the sample taken against the wall which has been painted? What colour was on the wall before the new paint was put on?

Cateya23

He recommended getting them mixed. So I went with that. But I presumed I’d be getting the same colour (maybe naively but my last decourator used the same service and it was as expected/ no issues)

fiish

My decorator asked us to get samples of the actual paint to be used (we were using B&Q Valspar colour mixing to match F&B), brushed some on the walls for us, and confirm we were happy, before he purchased the required quantity for painting the rooms (he took our sample pots to B&Q for this). This gave us a clear idea what we were going to get, before any large quantity of paint was purchased.

He did tell us that the colour matching would be close, but not exact, thus recommending checking with the samples before going ahead. I suppose in my case both the decorator and us were taking responsibility to ensure we had a good result at the end.

One thing I learned from our redecorating is that colour card swatches always differ from the wall, even without throwing colour matching in the mix. We had samples from F&B and Valspar, based off the same F&B colour card, and even the F&B samples didn't look exactly like the colour card when painted on the wall.

stuart45

You can get a sample of Park Life for £1.50 and compare it on the wall next to the Dulux.

twopenny

To me the walls look the same as the photo in My Bespoke.

A light bluey/green colour.

So you have a match to the photo.

Also the sample says Coat paint.

On the site it says Park Life - Sage Green so that's what is on the walls.

https://coatpaints.com/search?q=park+life+

Your decorator gave the name paint to and it came out exactly as the Coat site says, what he painted matches the picture so he has done as you asked.

I don't think you can ask him for a discount as he hasn't made the mistake.

The colour sample looks completely different. Pale mauve/grey.

Did you check that the colour sample matched the description with the Coat site ?

Money_Grabber13579

twopenny said:

To me the walls look the same as the photo in My Bespoke.

A light bluey/green colour.

So you have a match to the photo.

Also the sample says Coat paint.

On the site it says Park Life - Sage Green so that's what is on the walls.

https://coatpaints.com/search?q=park+life+

Your decorator gave the name paint to and it came out exactly as the Coat site says, what he painted matches the picture so he has done as you asked.

I don't think you can ask him for a discount as he hasn't made the mistake.

The colour sample looks completely different. Pale mauve/grey.

Did you check that the colour sample matched the description with the Coat site ?

That’s exactly how it looks to me too. The painted wall looks very close (not exactly the same but close enough) to the colour of the bespoke plan. It’s the colour card which is significantly different in colour to everything else - it’s pink, which I assume isn’t the desired colour, given the OP is referring to green colours?

Cateya23

So it turns out he probably didn’t get it matched as the tin says Dulux highlands fall 2. Although he’s still saying that was the decourator centre mistake but I’m not convinced Especially as the date on the reciept is before he had the sample from me
so I think the issue isn’t what the colour looks like in the photo but that is simply wasn’t matched 

Eldi_Dos

Presumably there is another customer looking at their room thinking, that's not how I imagined it would look but I quite like it.

BlueVeranda

Money_Grabber13579 said:. It’s the colour card which is significantly different in colour to everything else - it’s pink, which I assume isn’t the desired colour, given the OP is referring to green colours?

Is the colour card photo the new, MSE version, of The Dress?
https://en.m.wikipedia.org/wiki/The_dress

Cateya23

@Eldi_Dos alas no I think just a decorator trying to get things done quickly who swerved the mixing to save time and then did a job not to spec