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IWeb - who's using them?

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  • Stargunner
    Stargunner Posts: 987 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    edited 6 September 2023 at 6:46AM
    masonic said:
    SamDude said:
    @masonic - rather than putting the money into a FD regular saver, would you not recommend continuing to pay into the Fidelity S&SISA, and then transfer it once a year to iWeb (as a 'past year' ISA) for a single £5 fee?

    (curious to know if there are any issues with this as that is what I'm thinking of doing (separately to my FD reg-saver)
    You wouldn't even need to pay a £5 fee. I don't believe Fidelity allow partial transfers out, so you'd have the additional overhead of applying for a new S&S ISA, setting up your regular investment again, and ultimately risk Fidelity deciding that they no longer want to have a relationship with you if they get fed up with the behaviour. I don't like to potentially burn bridges, so this is not something I would do.
    There are plenty of other S&S ISA providers, so the OP could simply open one with another provider each year, rather than risking their relationship with Fidelity
  • silvercue
    silvercue Posts: 243 Forumite
    Sixth Anniversary 100 Posts Name Dropper
    edited 6 September 2023 at 9:23AM
    I have a S&S ISA I opened with IWEB in April and purchased investment in 4 Vanguard products through them.  I am very pleased with them so far.

    I also have a Moneyfarm S&S ISA which I am currently enjoying with no fees, but that will run out and the fees will just make me like my IWEB one even more.

    I find their website very good.  I would love an App, I have submitted that as feedback.  Their support is excellent. 

    My only very tiny gripe I had is I can see my dividend payments for my ETFs but the funds I see no info on and have to search for info elsewhere.  IWEB told me to contact Vanguard and Vanguard told me to talk to Iweb - eventually I got an answer, but it would be nice to see info on this on IWEB site.
  • GeoffTF
    GeoffTF Posts: 2,007 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    silvercue said:
    I have a S&S ISA I opened with IWEB in April and purchased investment in 4 Vanguard products through them.  I am very pleased with them so far.

    I also have a Moneyfarm S&S ISA which I am currently enjoying with no fees, but that will run out and the fees will just make me like my IWEB one even more.

    I find their website very good.  I would love an App, I have submitted that as feedback.  Their support is excellent. 

    My only very tiny gripe I had is I can see my dividend payments for my ETFs but the funds I see no info on and have to search for info elsewhere.  IWEB told me to contact Vanguard and Vanguard told me to talk to Iweb - eventually I got an answer, but it would be nice to see info on this on IWEB site.
    I have just checked on my account. The dividends on my Vanguard UK domiciled OEIC and Unit Trust are showing under Dividends. If you click on the amount, it gives more details. iWeb has a penchant for invisible links, so always search carefully. I check my dividends against an independent source, e.g. Vanguard.
  • silvercue
    silvercue Posts: 243 Forumite
    Sixth Anniversary 100 Posts Name Dropper
    edited 6 September 2023 at 11:21AM
    GeoffTF said:
    silvercue said:
    I have a S&S ISA I opened with IWEB in April and purchased investment in 4 Vanguard products through them.  I am very pleased with them so far.

    I also have a Moneyfarm S&S ISA which I am currently enjoying with no fees, but that will run out and the fees will just make me like my IWEB one even more.

    I find their website very good.  I would love an App, I have submitted that as feedback.  Their support is excellent. 

    My only very tiny gripe I had is I can see my dividend payments for my ETFs but the funds I see no info on and have to search for info elsewhere.  IWEB told me to contact Vanguard and Vanguard told me to talk to Iweb - eventually I got an answer, but it would be nice to see info on this on IWEB site.
    I have just checked on my account. The dividends on my Vanguard UK domiciled OEIC and Unit Trust are showing under Dividends. If you click on the amount, it gives more details. iWeb has a penchant for invisible links, so always search carefully. I check my dividends against an independent source, e.g. Vanguard.
    Thanks.  I have this for my 2 ETFs, just the same as you but not for these two:

    VANGUARD FUNDS PLC SP 500 UCITS ETF GBP ACC  (VUAG)

    VANGUARD FUNDS PLC FTSE ALL WRLD HI DIV YLD UT  (VHYG)

    I understand that is because these are Accumulate Funds and the dividend is not distributed, but reinvested.  That is fine, but I see no audit trail or evidence to show me that reinvestment has actually happened.   

    EDIT:  This got me thinking and chatting to support again now...and had soem more contradictory info... will report back if anything changes.  But again, quick (immediate) access to support for Iweb is great even if they don't always have the answers straight away.  
  • Rollinghome
    Rollinghome Posts: 2,729 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 6 September 2023 at 11:46AM
    silvercue said:
    GeoffTF said:
    silvercue said:
    I have a S&S ISA I opened with IWEB in April and purchased investment in 4 Vanguard products through them.  I am very pleased with them so far.

    I also have a Moneyfarm S&S ISA which I am currently enjoying with no fees, but that will run out and the fees will just make me like my IWEB one even more.

    I find their website very good.  I would love an App, I have submitted that as feedback.  Their support is excellent. 

    My only very tiny gripe I had is I can see my dividend payments for my ETFs but the funds I see no info on and have to search for info elsewhere.  IWEB told me to contact Vanguard and Vanguard told me to talk to Iweb - eventually I got an answer, but it would be nice to see info on this on IWEB site.
    I have just checked on my account. The dividends on my Vanguard UK domiciled OEIC and Unit Trust are showing under Dividends. If you click on the amount, it gives more details. iWeb has a penchant for invisible links, so always search carefully. I check my dividends against an independent source, e.g. Vanguard.
    Thanks.  I have this for my 2 ETFs, just the same as you but not for these two:

    VANGUARD FUNDS PLC SP 500 UCITS ETF GBP ACC  (VUAG)

    VANGUARD FUNDS PLC FTSE ALL WRLD HI DIV YLD UT  (VHYG)

    I understand that is because these are Accumulate Funds and the dividend is not distributed, but reinvested.  That is fine, but I see no audit trail or evidence to show me that reinvestment has actually happened.   


    I can't recall seeing that info on any platforms I've used, and why many people will use Acc funds in an ISA and Inc funds in a non-ISA account. That way makes tax returns easier while reducing uninvested cash in ISAs. You can see that divis are being added by graphing against the Inc version with income added.

    PS. Note that divis are subject to tax whether paid out or rolled up.

  • ColdIron
    ColdIron Posts: 9,816 Forumite
    Part of the Furniture 1,000 Posts Hung up my suit! Name Dropper
    silvercue said:
    GeoffTF said:
    silvercue said:
    I have a S&S ISA I opened with IWEB in April and purchased investment in 4 Vanguard products through them.  I am very pleased with them so far.

    I also have a Moneyfarm S&S ISA which I am currently enjoying with no fees, but that will run out and the fees will just make me like my IWEB one even more.

    I find their website very good.  I would love an App, I have submitted that as feedback.  Their support is excellent. 

    My only very tiny gripe I had is I can see my dividend payments for my ETFs but the funds I see no info on and have to search for info elsewhere.  IWEB told me to contact Vanguard and Vanguard told me to talk to Iweb - eventually I got an answer, but it would be nice to see info on this on IWEB site.
    I have just checked on my account. The dividends on my Vanguard UK domiciled OEIC and Unit Trust are showing under Dividends. If you click on the amount, it gives more details. iWeb has a penchant for invisible links, so always search carefully. I check my dividends against an independent source, e.g. Vanguard.
    I understand that is because these are Accumulate Funds and the dividend is not distributed, but reinvested.  That is fine, but I see no audit trail or evidence to show me that reinvestment has actually happened.
    You won't. The dividends are not paid out so cannot be 'reinvested' as such, they are simply retained within the fund therefore increasing the share price
    BTW your choices seem a little odd
    By using an S&P 500 tracker with a global index you are hugely increasing your allocation to a single country. That's a big bet on one geography
    As you have Acc funds I assume you don't need the income. Why are you using the high yield version of the FTSE All World Index? The non-high yield ETF (VWRP) has, and will likely always have, a better total return
  • silvercue
    silvercue Posts: 243 Forumite
    Sixth Anniversary 100 Posts Name Dropper
    edited 6 September 2023 at 12:11PM
    ColdIron said:
    silvercue said:
    GeoffTF said:
    silvercue said:
    I have a S&S ISA I opened with IWEB in April and purchased investment in 4 Vanguard products through them.  I am very pleased with them so far.

    I also have a Moneyfarm S&S ISA which I am currently enjoying with no fees, but that will run out and the fees will just make me like my IWEB one even more.

    I find their website very good.  I would love an App, I have submitted that as feedback.  Their support is excellent. 

    My only very tiny gripe I had is I can see my dividend payments for my ETFs but the funds I see no info on and have to search for info elsewhere.  IWEB told me to contact Vanguard and Vanguard told me to talk to Iweb - eventually I got an answer, but it would be nice to see info on this on IWEB site.
    I have just checked on my account. The dividends on my Vanguard UK domiciled OEIC and Unit Trust are showing under Dividends. If you click on the amount, it gives more details. iWeb has a penchant for invisible links, so always search carefully. I check my dividends against an independent source, e.g. Vanguard.
    I understand that is because these are Accumulate Funds and the dividend is not distributed, but reinvested.  That is fine, but I see no audit trail or evidence to show me that reinvestment has actually happened.
    You won't. The dividends are not paid out so cannot be 'reinvested' as such, they are simply retained within the fund therefore increasing the share price
    BTW your choices seem a little odd
    By using an S&P 500 tracker with a global index you are hugely increasing your allocation to a single country. That's a big bet on one geography
    As you have Acc funds I assume you don't need the income. Why are you using the high yield version of the FTSE All World Index? The non-high yield ETF (VWRP) has, and will likely always have, a better total return
    Yes, I want high exposure to USA as it  preforms well and is again this year.   Bear in mind these are just two of 4.  My other two are Emerging Mkts and Developed Europe.  The amount I invested in each and the global distribution within each fund collectively gave me exactly the percentage I was looking for in terms of market distribution.  

    Yes, I could get just one global tracker but it is not exactly how I want it. 

    Regarding the point of retaining the funds.  I just want to see some evidence that this has happened.  Iweb seem unable to provide anything that shows me this.  (maybe they can't with this type of fund, but they are not good at articulating this, though overall their support is good. [EDIT, I am reconsidering this statement as current chat with them has been a disaster!]  )
  • dealyboy
    dealyboy Posts: 1,927 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    silvercue said:
    GeoffTF said:
    silvercue said:
    I have a S&S ISA I opened with IWEB in April and purchased investment in 4 Vanguard products through them.  I am very pleased with them so far.

    I also have a Moneyfarm S&S ISA which I am currently enjoying with no fees, but that will run out and the fees will just make me like my IWEB one even more.

    I find their website very good.  I would love an App, I have submitted that as feedback.  Their support is excellent. 

    My only very tiny gripe I had is I can see my dividend payments for my ETFs but the funds I see no info on and have to search for info elsewhere.  IWEB told me to contact Vanguard and Vanguard told me to talk to Iweb - eventually I got an answer, but it would be nice to see info on this on IWEB site.
    I have just checked on my account. The dividends on my Vanguard UK domiciled OEIC and Unit Trust are showing under Dividends. If you click on the amount, it gives more details. iWeb has a penchant for invisible links, so always search carefully. I check my dividends against an independent source, e.g. Vanguard.
    Thanks.  I have this for my 2 ETFs, just the same as you but not for these two:

    VANGUARD FUNDS PLC SP 500 UCITS ETF GBP ACC  (VUAG)

    VANGUARD FUNDS PLC FTSE ALL WRLD HI DIV YLD UT  (VHYG)

    I understand that is because these are Accumulate Funds and the dividend is not distributed, but reinvested.  That is fine, but I see no audit trail or evidence to show me that reinvestment has actually happened.   


    I can't recall seeing that info on any platforms I've used, and why many people will use Acc funds in an ISA and Inc funds in a non-ISA account. That way makes tax returns easier while reducing uninvested cash in ISAs. You can see that divis are being added by graphing against the Inc version with income added.

    PS. Note that divis are subject to tax whether paid out or rolled up.

    AJ Bell provide that information, at least they do for my SIPP HSBC GS Acc fund units twice a year.

    The last one (by platform secure message) ...




  • ColdIron
    ColdIron Posts: 9,816 Forumite
    Part of the Furniture 1,000 Posts Hung up my suit! Name Dropper
    silvercue said:
    ColdIron said:
    silvercue said:
    GeoffTF said:
    silvercue said:
    I have a S&S ISA I opened with IWEB in April and purchased investment in 4 Vanguard products through them.  I am very pleased with them so far.

    I also have a Moneyfarm S&S ISA which I am currently enjoying with no fees, but that will run out and the fees will just make me like my IWEB one even more.

    I find their website very good.  I would love an App, I have submitted that as feedback.  Their support is excellent. 

    My only very tiny gripe I had is I can see my dividend payments for my ETFs but the funds I see no info on and have to search for info elsewhere.  IWEB told me to contact Vanguard and Vanguard told me to talk to Iweb - eventually I got an answer, but it would be nice to see info on this on IWEB site.
    I have just checked on my account. The dividends on my Vanguard UK domiciled OEIC and Unit Trust are showing under Dividends. If you click on the amount, it gives more details. iWeb has a penchant for invisible links, so always search carefully. I check my dividends against an independent source, e.g. Vanguard.
    I understand that is because these are Accumulate Funds and the dividend is not distributed, but reinvested.  That is fine, but I see no audit trail or evidence to show me that reinvestment has actually happened.
    You won't. The dividends are not paid out so cannot be 'reinvested' as such, they are simply retained within the fund therefore increasing the share price
    BTW your choices seem a little odd
    By using an S&P 500 tracker with a global index you are hugely increasing your allocation to a single country. That's a big bet on one geography
    As you have Acc funds I assume you don't need the income. Why are you using the high yield version of the FTSE All World Index? The non-high yield ETF (VWRP) has, and will likely always have, a better total return
    Regarding the point of retaining the funds.  I just want to see some evidence that this has happened.
    The accumulating ETF (VHYG) and the distributing ETF (VHYL) are both basically the same fund following the FTSE All World High Dividend Yield index. During the period from the last ex date the dividends from the underlying companies will roll in in dribs and drabs slowly increasing (or decreasing less) the share value
    At the next ex dividend date VHYL will make a payment which you can see in your statements (your evidence). The share price will also reduce (or decrease less) to reflect that distribution but that's OK as you have a lump of cash
    VHYG won't do anything as it simply retains those dividends received since the last ex date. There is nothing to see as nothing happened so no evidence in your statements
    You could look at the distribution made by the distributing fund if it matters to you. You could also plot the accumulating and distributing classes on a chart and look at the divergence of the share price at the ex div date
    NB I still don't understand your justification of VHYG over VWRP. If you don't need the income why use a high yield ETF with a lower total return
  • ColdIron
    ColdIron Posts: 9,816 Forumite
    Part of the Furniture 1,000 Posts Hung up my suit! Name Dropper
    dealyboy said:
    silvercue said:
    GeoffTF said:
    silvercue said:
    I have a S&S ISA I opened with IWEB in April and purchased investment in 4 Vanguard products through them.  I am very pleased with them so far.

    I also have a Moneyfarm S&S ISA which I am currently enjoying with no fees, but that will run out and the fees will just make me like my IWEB one even more.

    I find their website very good.  I would love an App, I have submitted that as feedback.  Their support is excellent. 

    My only very tiny gripe I had is I can see my dividend payments for my ETFs but the funds I see no info on and have to search for info elsewhere.  IWEB told me to contact Vanguard and Vanguard told me to talk to Iweb - eventually I got an answer, but it would be nice to see info on this on IWEB site.
    I have just checked on my account. The dividends on my Vanguard UK domiciled OEIC and Unit Trust are showing under Dividends. If you click on the amount, it gives more details. iWeb has a penchant for invisible links, so always search carefully. I check my dividends against an independent source, e.g. Vanguard.
    Thanks.  I have this for my 2 ETFs, just the same as you but not for these two:

    VANGUARD FUNDS PLC SP 500 UCITS ETF GBP ACC  (VUAG)

    VANGUARD FUNDS PLC FTSE ALL WRLD HI DIV YLD UT  (VHYG)

    I understand that is because these are Accumulate Funds and the dividend is not distributed, but reinvested.  That is fine, but I see no audit trail or evidence to show me that reinvestment has actually happened.   


    I can't recall seeing that info on any platforms I've used, and why many people will use Acc funds in an ISA and Inc funds in a non-ISA account. That way makes tax returns easier while reducing uninvested cash in ISAs. You can see that divis are being added by graphing against the Inc version with income added.

    PS. Note that divis are subject to tax whether paid out or rolled up.

    AJ Bell provide that information, at least they do for my SIPP HSBC GS Acc fund units twice a year.

    The last one (by platform secure message) ...
    They're details of a Corporate Action for equalisation payments where you bought into a fund between ex dividend dates (group 1 and 2 units)
    Does AJB provide dividend details in periods where you have not bought additional units? Can this detail be seen by people who are not clients?
    Fidelity often provide dividend details for Acc funds in their factsheets but not in the case of the OP's ETFs. I suspect it's for funds only
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