IWeb - who's using them?

deltrotter

frugalmacdugal said:

Hi,

to switch from II to IWeb how long does an in specie transfer take nowadays?

When I switched from HL to II a few years ago took ages.

It took about 5 days for my ISA transfer from ii to iWeb in July. Three ETFs.

iWeb ask you to choose from a list of providers on the transfers page. When I selected ii it said it would be done fully electronically.

I was so pleasantly surprised.

sausage_time

I have just kicked off a S&S ISA transfer from a big name to iWeb.  The Transfer form said it could be on-line (from existing provider) but the final stage invited me to print out and post the transfer form.  So I've done that anyway.

Website looks OK to me - and not a fan of apps that simply replicate a mobile web experience.

sausage_time

sausage_time said:

I have just kicked off a S&S ISA transfer from a big name to iWeb.  The Transfer form said it could be on-line (from existing provider) but the final stage invited me to print out and post the transfer form.  So I've done that anyway.

Website looks OK to me - and not a fan of apps that simply replicate a mobile web experience.

Wow.  Transfer complete.   That's impressive!

SamDude

sausage_time said:

I have just kicked off a S&S ISA transfer from a big name to iWeb.  The Transfer form said it could be on-line (from existing provider) but the final stage invited me to print out and post the transfer form.  So I've done that anyway.

Website looks OK to me - and not a fan of apps that simply replicate a mobile web experience.

I also printed the form but when I checked with their chat advisor, they said that it wasn't needed and it would processed online. A bit of a gap in their process, I didn't post the form and will wait for my transfer to complete (or chase and end up posting it...)

sausage_time

SamDude said:

sausage_time said:

....  The Transfer form said it could be on-line (from existing provider) but the final stage invited me to print out and post the transfer form.  So I've done that anyway.

I also printed the form but when I checked with their chat advisor, they said that it wasn't needed and it would processed online. A bit of a gap in their process, I didn't post the form and will wait for my transfer to complete (or chase and end up posting it...)

I'd already printed the postage so stuck it in the post anyway!

dealyboy

Received an e-mail today regarding changes to T&Cs from 1st Dec 2023; I've dropped the summary here ...

Guide to changes

From 1 December 2023, we’re changing our Share Dealing Terms and Conditions because we’ve made changes to the service we provide to you. We’ve also changed some of our language and definitions to make them easier to understand.

Please take some time to read and understand what’s going to change and how it might affect you. A copy of your new Terms and Conditions is available online for you to save or print at iweb-sharedealing.co.uk/termsconditions

General changes

We’re making some minor changes to the terms and conditions for your account to clarify what we mean. These changes won’t affect the way you currently run your account.

Section changes:
Section 4 – The service and your account

•	Where you invest in overseas investments, these companies or their agents may ask us to provide your personal information, such as name, address and number of shares held so that they can check who has an interest in their shares.

Section 7 – Funding and withdrawing amounts from your account

•	When you request a transfer out, you must inform us if you sell any of your investments. Otherwise, this could mean that your account becomes overdrawn and you’ll be liable for any costs to correct the position.

Section 8 – Dealing

•	Where stocks on our platform no longer meet our trading criteria, we can stop any new purchases and any stock you already hold may need to be sold.

Section 12 – Corporate actions

•	It’s not always possible to receive cash proceeds in exchange for any benefits which lapse.
•	If the investments held in your account become ineligible for our service, for example because of a corporate action or due to a change in any law or regulation, we may dispose of the investments as soon as reasonably practicable. If this happens, we’ll not be liable for any resulting loss. The proceeds from the sale of any investments will be paid into your account.

Section 14 – Information about your account.

•	Where you’ve given us a UK mobile number, we may send you a text message about your account.

Section 15 – Complaints and compensation

•	Where we’ve agreed to pay you compensation as part of a complaint, we’ll aim for this to be paid to you within 30 working days.

Section 16 - Changing this agreement and termination

•	We can end this agreement if you behave improperly – for example in a threatening or abusive way.

Section 20 – Dividend Reinvestment Plan (DRIP)

•	Where your investment is transferred out before the dividend payment date, it won’t be reinvested.

Section 21 – Supplementary conditions for ISAs

•	For non-ISA eligible investments resulting from a corporate action, if you don’t have a Share Dealing account, we’ll open one for you.

trickydicky14

Help please, in a nut shell have around 120k within an ISA with Halifax share dealing. I hold funds with VLS and HSBC balanced. At best I only add money once a year. Would I be better of if I moved to iweb. Thanks for any advice.

GeoffTF

trickydicky14 said:

Help please, in a nut shell have around 120k within an ISA with Halifax share dealing. I hold funds with VLS and HSBC balanced. At best I only add money once a year. Would I be better of if I moved to iweb. Thanks for any advice.

Yes. iWeb is run by the same company, uses the same IT system and the same staff. It will be cheaper for you.

ColdIron

trickydicky14 said:

Help please, in a nut shell have around 120k within an ISA with Halifax share dealing. I hold funds with VLS and HSBC balanced. At best I only add money once a year. Would I be better of if I moved to iweb. Thanks for any advice.

HSD charge £9.50 to trade and £36 per annum. IWeb is £5 and £0 so that's a yes

sebtomato

RHale said:

I do. I have had it for awhile. The website has been recently revamped though.

If this is currently the revamped version, I really wonder what the previous version looked like!!