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IWeb - who's using them?

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  • Hi,
    to switch from II to IWeb how long does an in specie transfer take nowadays?
    When I switched from HL to II a few years ago took ages.
    It took about 5 days for my ISA transfer from ii to iWeb in July. Three ETFs.

    iWeb ask you to choose from a list of providers on the transfers page. When I selected ii it said it would be done fully electronically.

    I was so pleasantly surprised.


  • sausage_time
    sausage_time Posts: 1,441 Ambassador
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic
    I have just kicked off a S&S ISA transfer from a big name to iWeb.  The Transfer form said it could be on-line (from existing provider) but the final stage invited me to print out and post the transfer form.  So I've done that anyway.

    Website looks OK to me - and not a fan of apps that simply replicate a mobile web experience.
    I’m a Forum Ambassador and I support the Forum Team on the Credit CardsSavings & investments, and Budgeting & Bank Accounts boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
    All views are my own and not the official line of MoneySavingExpert.
  • sausage_time
    sausage_time Posts: 1,441 Ambassador
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic
    I have just kicked off a S&S ISA transfer from a big name to iWeb.  The Transfer form said it could be on-line (from existing provider) but the final stage invited me to print out and post the transfer form.  So I've done that anyway.

    Website looks OK to me - and not a fan of apps that simply replicate a mobile web experience.
    Wow.  Transfer complete.   That's impressive!
    I’m a Forum Ambassador and I support the Forum Team on the Credit CardsSavings & investments, and Budgeting & Bank Accounts boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
    All views are my own and not the official line of MoneySavingExpert.
  • SamDude
    SamDude Posts: 479 Forumite
    Part of the Furniture 100 Posts Name Dropper Home Insurance Hacker!
    I have just kicked off a S&S ISA transfer from a big name to iWeb.  The Transfer form said it could be on-line (from existing provider) but the final stage invited me to print out and post the transfer form.  So I've done that anyway.

    Website looks OK to me - and not a fan of apps that simply replicate a mobile web experience.
    I also printed the form but when I checked with their chat advisor, they said that it wasn't needed and it would processed online. A bit of a gap in their process, I didn't post the form and will wait for my transfer to complete (or chase and end up posting it...)
  • sausage_time
    sausage_time Posts: 1,441 Ambassador
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic
    SamDude said:
    ....  The Transfer form said it could be on-line (from existing provider) but the final stage invited me to print out and post the transfer form.  So I've done that anyway.

    I also printed the form but when I checked with their chat advisor, they said that it wasn't needed and it would processed online. A bit of a gap in their process, I didn't post the form and will wait for my transfer to complete (or chase and end up posting it...)
    I'd already printed the postage so stuck it in the post anyway!
    I’m a Forum Ambassador and I support the Forum Team on the Credit CardsSavings & investments, and Budgeting & Bank Accounts boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
    All views are my own and not the official line of MoneySavingExpert.
  • dealyboy
    dealyboy Posts: 1,927 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Received an e-mail today regarding changes to T&Cs from 1st Dec 2023; I've dropped the summary here ...

    Guide to changes

    From 1 December 2023, we’re changing our Share Dealing Terms and Conditions because we’ve made changes to the service we provide to you. We’ve also changed some of our language and definitions to make them easier to understand.


    Please take some time to read and understand what’s going to change and how it might affect you. A copy of your new Terms and Conditions is available online for you to save or print at iweb-sharedealing.co.uk/termsconditions

    General changes

    We’re making some minor changes to the terms and conditions for your account to clarify what we mean. These changes won’t affect the way you currently run your account.

    Section changes:
    Section 4 – The service and your account
    Where you invest in overseas investments, these companies or their agents may ask us to provide your personal information, such as name, address and number of shares held so that they can check who has an interest in their shares.
    Section 7 – Funding and withdrawing amounts from your account
    When you request a transfer out, you must inform us if you sell any of your investments. Otherwise, this could mean that your account becomes overdrawn and you’ll be liable for any costs to correct the position.
    Section 8 – Dealing
    Where stocks on our platform no longer meet our trading criteria, we can stop any new purchases and any stock you already hold may need to be sold.
    Section 12 – Corporate actions
    It’s not always possible to receive cash proceeds in exchange for any benefits which lapse.
    If the investments held in your account become ineligible for our service, for example because of a corporate action or due to a change in any law or regulation, we may dispose of the investments as soon as reasonably practicable. If this happens, we’ll not be liable for any resulting loss. The proceeds from the sale of any investments will be paid into your account.
    Section 14 – Information about your account.
    Where you’ve given us a UK mobile number, we may send you a text message about your account.
    Section 15 – Complaints and compensation
    Where we’ve agreed to pay you compensation as part of a complaint, we’ll aim for this to be paid to you within 30 working days.
    Section 16 - Changing this agreement and termination
    We can end this agreement if you behave improperly – for example in a threatening or abusive way.
    Section 20 – Dividend Reinvestment Plan (DRIP)
    Where your investment is transferred out before the dividend payment date, it won’t be reinvested.
    Section 21 – Supplementary conditions for ISAs
    For non-ISA eligible investments resulting from a corporate action, if you don’t have a Share Dealing account, we’ll open one for you.
  • Help please, in a nut shell have around 120k within an ISA with Halifax share dealing. I hold funds with VLS and HSBC balanced. At best I only add money once a year. Would I be better of if I moved to iweb. Thanks for any advice.


    I choose the rooms that I live in with care,
    The windows are small and the walls almost bare,
    There's only one bed and there's only one prayer;
    I listen all night for your step on the stair.
  • GeoffTF
    GeoffTF Posts: 1,995 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    edited 18 October 2023 at 3:11PM

    Help please, in a nut shell have around 120k within an ISA with Halifax share dealing. I hold funds with VLS and HSBC balanced. At best I only add money once a year. Would I be better of if I moved to iweb. Thanks for any advice.

    Yes. iWeb is run by the same company, uses the same IT system and the same staff. It will be cheaper for you.
  • ColdIron
    ColdIron Posts: 9,802 Forumite
    Part of the Furniture 1,000 Posts Hung up my suit! Name Dropper

    Help please, in a nut shell have around 120k within an ISA with Halifax share dealing. I hold funds with VLS and HSBC balanced. At best I only add money once a year. Would I be better of if I moved to iweb. Thanks for any advice.

    HSD charge £9.50 to trade and £36 per annum. IWeb is £5 and £0 so that's a yes
  • sebtomato
    sebtomato Posts: 1,119 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    RHale said:
    I do. I have had it for awhile. The website has been recently revamped though.
    If this is currently the revamped version, I really wonder what the previous version looked like!!
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