Prepaid Cards

monsieur_epargnant

Also to call Cashplus you can call the number they provide for overseas callers - 020 7153 8940 and use it as part of free mobile/landline minutes.

EDIT: BE sure to read post #67 about them BLOCKING this number! :eek:

tigerfeet2006

Monsieur E your post on this thread has been superb and I have linked to it a number of times. Thank you very much.

OFI

Thanks i'll give it a go, I just want to make sure the money I pay in is traced to my account correctly.

NekoZombie

It should work ok - I haven't had any problems

monsieur_epargnant

tigerfeet2006 wrote: »

Monsieur E your post on this thread has been superb and I have linked to it a number of times. Thank you very much.

Glad you found it helpful. :beer:

If anyone finds it needs updating please let me know and I'll alter the post. :T

jimbo37_2

monsieur_epargnant wrote: »

Also to call Cashplus you can call the number they provide for overseas callers - 020 7153 8940 and use it as part of free mobile/landline minutes.

This number is blocked unless you phone it from outside the UK.
A short message says "you can not dial this number from this phone"

Cashplus have gone to great lengths to ensure there is no other way to contact them apart from their extremely expensive 0871 phone number (90p per min)
They don't even supply an email address for contact.

There are other phone numbers listed on saynoto0870
Most are now outdated, or deny any connection with Cashplus. ("They used to be in the building but moved out")
One number does work and is operated by Advanced Payment Solutions, the company who actually run the customer services for Cashplus. Curiously if you dial this number they still deny any connection with Cashplus and insist that you dial the 0871 number then hangup on you!

There are so many bad signs & signals with this card and the company's that operate it.
I would suggest anybody thinking of applying for a prepaid card look to the cards offered by established and recognised brands or banks.

rog2

I agree that this is a great thread, but I'm sorry to read about the 'negative' side of 'cashplus' - it has been fine for me, although nothing is going to be right for everyone.
'Horses for Courses' as they would like to say in Cheltenham. :rolleyes:

OFI

Why are people saying it costs 90p/min to phone CashPlus?Whilst still overpriced it's 10p/min:

Customer Services: 0871 277 5599You can use our automated service to:Report your card as Lost or Stolen Activate your card Check your account balance Check your last transactions and payment information Check when a payment has been made into your account Hear more information about our services, including: Getting and using your card Topping up and different payment plans How to use your card for getting money to friends and family Change your pricing plan Get further help with specific account queries by speaking to one of the cashplus Customer Services team Call us Monday to Friday 8am to 6pm, Saturday 10am to 4pm. Calls will be charged at 10p per minute from BT landlines. Calls from other networks or from outside the UK may cost more. Lost and Stolen calls will be taken 24 hours a day, 7 days a week.

As a sidenote I sent a text message 'BALANCE' to the number supplied and didn't get anything back...This person seems to have had a few problems with top-ups:http://www.moneysupermarket.com/community/forums/t/warning-beware-of-the-cashplus-prepaid-mastercard-18899.aspxHe also says he couldn't get switched to FlexiPlus, I was told mine has been changed and was refunded the £4.95 so it could hopefully be ok

OFI

Sorry that post is a mess my firewall seems to cram it all together. The url will need an edit :-) http://www.moneysupermarket.com/community/forums/t/warning-beware-of-the-cashplus-prepaid-mastercard-18899.aspx

bakerfa

Just to let you know: I rang Cashplus and they upgraded my card early even though I was technically 4 days short of the month. It went through no problem, I don't think the woman even realised it wasn't a credit card. I chose to pay a 3.85 euro per day insurance charge rather than them doing a 300/600 euro card swipe!!!! I was only there for 6 days car hire so there was no way I was risking that in case someone hit me or something!

Used prime card as cash card - slight fee of approx 80p but exchange rate fine and no worries.

WARNING - I used cashplus to withdraw 30 euros from cash machine and they charged me £31 something plus a £3 odd finance charge. Well over the top - exchange rate worked out approx 0.88e:£1 rather than the useless 1.27e:£1 it is at the moment.

Moral of story: Cashplus fab for purchases but DO NOT use it to withdraw money abroad...

bakerfa wrote: »

Hi,

I got a cashplus mastercard specifically because I need to hire a car. Am one of the lucky few whose egg card dies on the 6th March...

Will be booking car hire on that before it dies but will need to pay airport fuel on something.

The problem I have is that I got both prime & cashplus as soon as I heard from Egg (which was a week after it was in the papers - my letter didn't turn up!) and I still haven't got my cashplus pin. www.idtprime.com also says car hire is ok online but need to ring them with questions re fuel.

Cashplus say car hire review but don't tell you that you have to have had it activated at least 1 month before you go... Needless to say I fall 4 days short at Easter. I'm going to have to load it with lots of money before I ring them & BEG. I'll also be ringing Prime asap to find out what they say. It's only fuel for God's sake but it's giving me sleepless nights as they still classify it as car hire.

Will let you know who comes out on top - or if I have to resort to cash/my mother's credit card...