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Cascade of problems changing from British Gas to Octopus.
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Hard to see but looks like the time is correct (1200 GMT). Looks like the set hours are 2330 - 0730 so eight hours rather than E7?
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It looks like it is showing 12:00, which would be close to GMT. These clocks don't adjust for daylight saving, so the E7 hours effectively change by 1 hour in the summer.MickyLuv said:frugalmacdugal said:Hi,could do with a close up of time clock, the pointer at the bottom looks to be about 9.45, so could be a couple of hours out.
Is rhis clock adjustable by removing the cover?Taken at 13:00 HRS
When you eventually get this sorted, Octopus may offer to fit a smart meter. They did that for the account I manage, which had "dumb" SMETS1 smart meters. It now has new SMETS2 smart meters, but the electricity meter still has two rates and Octopus collect them every month, even though the account was on a single rate tariff. They just replicated what was there, and I decided to leave well alone!I’m a Forum Ambassador and I support the Forum Team on the In My Home MoneySaving, Energy and Techie Stuff boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
All views are my own and not the official line of MoneySavingExpert.
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Hi,so clock showing 12:00, an hour behind going by your post time, that's normal for BST.I can make out pointer at 7:00 is OFF, the rest are blurry, can you help?0
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Looks like ON is at 23:00, so E8?

Don't know what time those stops actually click over though, they're almost 30 minutes wide!I’m a Forum Ambassador and I support the Forum Team on the In My Home MoneySaving, Energy and Techie Stuff boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
All views are my own and not the official line of MoneySavingExpert.
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Hi,going by direction of rotation, it'll be when first edge hits the trigger.0
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Thanks for all the help and education folks. I've tried hard but this is getting well over my head now.I'm going to wait for the response from Octupus to my requests and photos, then I'm going to ask for a Smart Meter.Thanks again all.Regards,
Mike1 -
A bigger problem is that using panel heaters with daytime electricity is just about the most expensive heating you can have.If you don't have gas, can't use oil, own the property and aren't planning to move soon you should be considering something cheaper to run such as High Heat Retention night storage heaters (e.g. Dimplex Quantum).0
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And then you'll want E7 (the right way round)!Gerry1 said:A bigger problem is that using panel heaters with daytime electricity is just about the most expensive heating you can have.If you don't have gas, can't use oil, own the property and aren't planning to move soon you should be considering something cheaper to run such as High Heat Retention night storage heaters (e.g. Dimplex Quantum).
I’m a Forum Ambassador and I support the Forum Team on the In My Home MoneySaving, Energy and Techie Stuff boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
All views are my own and not the official line of MoneySavingExpert.
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Thanks again for all the useful information and entertainment.Gerry1 said:A bigger problem is that using panel heaters with daytime electricity is just about the most expensive heating you can have.I took the three of them out immediately and upgraded to a single, mobile oil filled radiator, also from Lidl. This combined with a very fluffy tartan onesie.If you don't have gas, can't use oil, own the property and aren't planning to move soon you should be considering something cheaper to run such as High Heat Retention night storage heaters (e.g. Dimplex Quantum).I did quite exitedly consider that earlier, until I priced the heating units and fitting. Global warming, though disasterously expensive ultimately, is the choice already made for me. Not saying that global warming is real, of course.
Regards,
Mike0 -
victor2 said:
And then you'll want E7 (the right way round)!Gerry1 said:A bigger problem is that using panel heaters with daytime electricity is just about the most expensive heating you can have.If you don't have gas, can't use oil, own the property and aren't planning to move soon you should be considering something cheaper to run such as High Heat Retention night storage heaters (e.g. Dimplex Quantum).
So true! That's why my need to get the E7 right and also get a flat rate tariff seemed like the obvious combo.Thanks for the help.
Regards,
Mike0
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