E.ON Next - Next Loyalty Fixed v4

RG2015

Sea_Shell said:

Sea_Shell said:

RG2015 said:

RG2015 said:

RG2015 said:

spot1034 said:

RG2015 said:

I have just switched from the Next Loyalty Fixed v 4 to the Next Pledge Tracker v2. The saving is relatively small at 7%, but this will always track below the price cap.

The real question is what the price cap will do in January and April. The Loyalty fix would have expired in late June.

So here’s hoping that the price cap doesn’t surge for the first half of next year.

Can we take it that they did not impose exit fees for this internal transfer? I know that was the interpretation of the rules at the time, but the real test was only ever going to be once someone actually went ahead and did it. 

I had to phone up as there was no option to do this online. The agent initially said that there would be an exit fee, but when I challenged this he said that I was correct and the exit fee only applied when changing suppliers. 

I have just looked at my account online and I have been charged an early exit fee of £75.00.

Needless to say I will be claiming this back asap!

The £75 exit fee has been removed this morning following my email which I sent on Thursday evening.

I've just been crunching the numbers and have decided to move from Loyalty V4 to Pledge V3, mid contract.  

Impressed that my IHD has updated today to the January Pledge V3 rates.

Although it had been wrong since we switched 😉

Mine too, and like you it had neither updated to the previous next pledge rates nor the earlier 1 year fixed loyalty v4.

sheffieldeagle

Sea_Shell said:

gefnew said:

If you revert to SVT with eon you are not changing supplier just the tariff.

But what we don't know (and hasn't been tested AFAIK) if you then leave Eon, from the SVT, but WITHIN the period of your previous fix, do the exit fees apply.

As stated if you leave the fix for EONs SVT and no fees are expected then the date of the fix has no relevance. I've done this multiple times in the past.

Cheers

spot1034

sheffieldeagle said:

Sea_Shell said:

gefnew said:

If you revert to SVT with eon you are not changing supplier just the tariff.

But what we don't know (and hasn't been tested AFAIK) if you then leave Eon, from the SVT, but WITHIN the period of your previous fix, do the exit fees apply.

As stated if you leave the fix for EONs SVT and no fees are expected then the date of the fix has no relevance. I've done this multiple times in the past.

Cheers

Until last summer, E.On Next fixes did not have exit fees. This is a new situation, and I doubt there are many people who've yet been through the process of transferring from a fix with exit fees if you change supplier to the SVT, and then subsequently leaving for another supplier. 

Sea_Shell

Sea_Shell said:

Sea_Shell said:

FYI

Interesting email exchange with Eon today.

Received one first thing saying "your DD of £91* is too low, so we're increasing it to £100." Annual estimated cost £1300.

Ok, but, they haven't taken into account my current true credit of £230.  After bill on 1st October, on current readings, but not including my October DD payment.

So I emailed them earlier to request my £230 back, and I've just had a "yes, no problem, we'll credit within 10 days" reply. 😁

So as we head into winter, let's see how far into debit they'll let my account go, before wanting to increase the DD again?

* I'd reduced it down manually last month to the lowest it would allow 😉

Manually submitted meter reads yesterday, and by my calculations, we used £140 worth and I'll be in debit by about £32, before the £100 DD hits the account.   Will they want to increase the DD again, yet?   Most likely next month when even the DD won't leave us in credit at all.       

Just received a mid-month bill (smart read) and we're now ~£40 in debit.

They seem fine with this, as they have not said they'll up the DD...yet.

Our DD is set on the right 'annual' cost, but it does mean our debit balance will grow between now and spring.

Let's see what they say next month😉

RG2015

I am currently on the E.ON Next Pledge Tracker 12 months v2 which had a £25 early exit fee when I signed up to it.

On my February invoice, it showed my tariff as havinag £25 exit fee. However I have just noticed that my March invoice states there is no early exit fee.

I am considering renewing to v3 hence entending the deal from 1 October 2024 to 1 April 2025.

PS: I have just noticed that the current offering is version 4.

harz99

I'm contemplating moving from the Loyalty Fixed V4 to the current Pledge tariff, usage is E 1600kwh and G 7000kwh per year, but can't do an effective comparison as the LF V4 tariff isn't listed on the MSE Cheap Energy Club.

With our gas (but not electric) usage about to drop significantly when we stop using our central heating next weekend, should we move? Decisions, decisions...

spot1034

I made the switch from Loyalty Fixed v4 to Next Pledge Tracker v4 yesterday. I had planned to go to Next Flex as I do not want to be tied in to another year with E. On Next, but the removal of the exit fees made it a no-brainer to go to Pledge Tracker. 

I haven't had any hint of exit fees being wrongly imposed (to be subsequently cancelled) so they seem to have sorted out this particular bug in their software, and this leads me to wonder whether they will still have something running in the background to detect a supplier move before the anniversary of the Loyalty v4 tariff. I am contemplating a move to Octopus to go on a TOU tariff and had initially thought I would take the hit on the higher costs of the old tariff for a few weeks so that I could initiate a switch as soon as I was in the 49 day window. However I shall now play safe and sit it out until what would have been the anniversary of my Loyalty tariff in July.  I have some reason to believe that E.ON Next might not be too far away from launching their own version of Tracker ( a proper tracker tariff, not the one I'm on now which just tracks the SVT) so if that appears before July I might even stay with them.

It's interesting that again this morning I have many options to switch to listed in my online account, including one with the odd name of Next Gust which just seems to be identical to their next Fixed 12m v10, so I'm puzzled as to what it's doing there.

harz99

RG2015 said:

I am currently on the E.ON Next Pledge Tracker 12 months v2 which had a £25 early exit fee when I signed up to it.

On my February invoice, it showed my tariff as havinag £25 exit fee. However I have just noticed that my March invoice states there is no early exit fee.

I am considering renewing to v3 hence entending the deal from 1 October 2024 to 1 April 2025.

PS: I have just noticed that the current offering is version 4.

@RG2015 does the pledge tariff take a little discount off each monthly bill or is it only applied as a lump to the final bill in the 12 months please?

harz99

Well after some more number crunching and comparing last year's usage in the lower period from April to July, it appears I'll be worse off going to the pledge tariff due to the huge increases on SC... I'm sticking with what I've got until 49 days and then who knows.

RG2015

harz99 said:

RG2015 said:

I am currently on the E.ON Next Pledge Tracker 12 months v2 which had a £25 early exit fee when I signed up to it.

On my February invoice, it showed my tariff as havinag £25 exit fee. However I have just noticed that my March invoice states there is no early exit fee.

I am considering renewing to v3 hence entending the deal from 1 October 2024 to 1 April 2025.

PS: I have just noticed that the current offering is version 4.

@RG2015 does the pledge tariff take a little discount off each monthly bill or is it only applied as a lump to the final bill in the 12 months please?

They charge a reduced rate per kWh. I have shown the SVR and Next Pledge comparison below.

My annual forecast is 2,770 kWh so this times the £0.92 rate difference gives me my £25. I only have electricity.

                                         Next Flex (SVC)       Next Pledge V4
Unit rate                            23.77p/kWh             22.85p/kWh
Standing charge                56.00p/day              56.00p/day