E.ON Next - Next Loyalty Fixed v4

Krakkkers

Same position here, on a fix with Eon until July but wanting to switch to Octopus.
Thought you could change tariffs to the SVT without penalty and then change suppliers?

spot1034

Krakkkers said:

Same position here, on a fix with Eon until July but wanting to switch to Octopus.
Thought you could change tariffs to the SVT without penalty and then change suppliers?

Some posters have suggested that but I'm not sure if it has been tested. My guess is that there will be some programme running in the background on your account which will be triggered if you leave the supplier before the anniversary of your going on to the fix. 

I believe E On Next have now amended the wording so that newer fixes have an exit fee if you change supplier or product.

gefnew

Next Loyalty Fixed v4. This tariff comes with 100% renewable electricity and your prices are fixed for 12 months. You'll need to manage your account online - you also agree to have a smart meter installed where eligible. An exit fee of £75 per fuel will be applied if you change supplier before your tariff end date. Remember, paying by Direct Debit gives you cheaper prices than if you pay when you receive your bill.

Your tariff info. (all prices include VAT)

Tariff name Next Loyalty Fixed v4 Starts from 12:00 AM, 12th Jul 2023 Electricity Unit rate 28.95p per kWh Standing charge 49.57p per day Gas Unit rate 7.31p per kWh Standing charge 23.08p per day

This what mine says in there email to me. Nothing about internal changing to SVT only supplier.
Regards
gefnew

Sea_Shell

gefnew said:

Next Loyalty Fixed v4. This tariff comes with 100% renewable electricity and your prices are fixed for 12 months. You'll need to manage your account online - you also agree to have a smart meter installed where eligible. An exit fee of £75 per fuel will be applied if you change supplier before your tariff end date. Remember, paying by Direct Debit gives you cheaper prices than if you pay when you receive your bill.

Your tariff info. (all prices include VAT)

Tariff name Next Loyalty Fixed v4 Starts from 12:00 AM, 12th Jul 2023 Electricity Unit rate 28.95p per kWh Standing charge 49.57p per day Gas Unit rate 7.31p per kWh Standing charge 23.08p per day

This what mine says in there email to me. Nothing about internal changing to SVT only supplier.
Regards
gefnew

I suppose the bit in bold COULD mean your original tariff end date...maybe!? 🤔

spot1034

That's how I would interpret it, otherwise being able to revert to the SVT and then leaving without penalty would make the whole point of putting an exit fee on the tariff fairly pointless. 

gefnew

If you revert to SVT with eon you are not changing supplier just the tariff.

Sea_Shell

gefnew said:

If you revert to SVT with eon you are not changing supplier just the tariff.

But what we don't know (and hasn't been tested AFAIK) if you then leave Eon, from the SVT, but WITHIN the period of your previous fix, do the exit fees apply.

Krakkkers

Yes thats what we want to know.

spot1034

I keep wondering if E.ON Next might be the next supplier to offer their own versions of Octopus's TOU tariffs like Tracker and Agile - reason being that they have had Kraken for a while now so that is now bedded in and fully operational, whereas a couple of other major suppliers are still in the switchover process.

Sea_Shell

Sea_Shell said:

RG2015 said:

RG2015 said:

RG2015 said:

spot1034 said:

RG2015 said:

I have just switched from the Next Loyalty Fixed v 4 to the Next Pledge Tracker v2. The saving is relatively small at 7%, but this will always track below the price cap.

The real question is what the price cap will do in January and April. The Loyalty fix would have expired in late June.

So here’s hoping that the price cap doesn’t surge for the first half of next year.

Can we take it that they did not impose exit fees for this internal transfer? I know that was the interpretation of the rules at the time, but the real test was only ever going to be once someone actually went ahead and did it. 

I had to phone up as there was no option to do this online. The agent initially said that there would be an exit fee, but when I challenged this he said that I was correct and the exit fee only applied when changing suppliers. 

I have just looked at my account online and I have been charged an early exit fee of £75.00.

Needless to say I will be claiming this back asap!

The £75 exit fee has been removed this morning following my email which I sent on Thursday evening.

I've just been crunching the numbers and have decided to move from Loyalty V4 to Pledge V3, mid contract.  

Impressed that my IHD has updated today to the January Pledge V3 rates.

Although it had been wrong since we switched 😉