It looks like Barclays won't be charging for Premier Now, at least not at the moment.

[Deleted User]

Se1Lad said:

Deleted_User said:

Se1Lad said:

Deleted_User said:

This just makes no sense. They refused to give me a £500 claiming I failed their affordability, but I got a black card without issue.

It makes it clear on the website that overdrafts are subject to affordability:

As a Premier customer, you can apply for an interest-free arranged overdraft of up to £500. Overdrafts, including interest-free amounts, are subject to application, financial circumstances and borrowing history.

You could have the scenario where someone meets the eligibility for Premier but has a large amount of unsecured debt for example and Barclays are not prepared to provide additional credit facilities.

When I moved to Barclays Premier in 2014/5 they refused to give me an overdraft initially- even though my salary was paid into the account and I had a 5k overdraft with my previous bank.  6 months later they gave me a 1k overdraft, but only after seeing a years worth of pay slips.  Though 3 months later they allowed me to up it to 15k!

The website may state many things, but the reality is not the same.

I held a standard Barclays account and the bank point blank refused to grant me an overdraft after seven months of operating the account full salary etc, even the CS dept could not understand why. On paper I could easily afford it.

I went into branch, and the lady told me, to get an overdraft you must upgrade to premier. I did so, and after a month I was offered an overdraft, but I had already started a switch by then. In my mind to have customers who are premier but have bad debts or cannot be trusted with overdrafts just does not go together. If you can get premier, you should be able to get an overdraft, that's how I would run it.

In this case the website and reality appear to be the same though:

As a Premier customer, you can apply for an interest-free arranged overdraft of up to £500. Overdrafts, including interest-free amounts, are subject to application, financial circumstances and borrowing history.

Yes but my point was that, it states the same for the standard current account, (-£500 part). But in reality Barclays would not offer any overdraft on the standard account. Using Barclays logic, if you can afford an overdraft as a premier customer, why not as a standard one?

WillPS

[Deleted User] said:

Se1Lad said:

Deleted_User said:

Se1Lad said:

Deleted_User said:

This just makes no sense. They refused to give me a £500 claiming I failed their affordability, but I got a black card without issue.

It makes it clear on the website that overdrafts are subject to affordability:

As a Premier customer, you can apply for an interest-free arranged overdraft of up to £500. Overdrafts, including interest-free amounts, are subject to application, financial circumstances and borrowing history.

You could have the scenario where someone meets the eligibility for Premier but has a large amount of unsecured debt for example and Barclays are not prepared to provide additional credit facilities.

When I moved to Barclays Premier in 2014/5 they refused to give me an overdraft initially- even though my salary was paid into the account and I had a 5k overdraft with my previous bank.  6 months later they gave me a 1k overdraft, but only after seeing a years worth of pay slips.  Though 3 months later they allowed me to up it to 15k!

The website may state many things, but the reality is not the same.

I held a standard Barclays account and the bank point blank refused to grant me an overdraft after seven months of operating the account full salary etc, even the CS dept could not understand why. On paper I could easily afford it.

I went into branch, and the lady told me, to get an overdraft you must upgrade to premier. I did so, and after a month I was offered an overdraft, but I had already started a switch by then. In my mind to have customers who are premier but have bad debts or cannot be trusted with overdrafts just does not go together. If you can get premier, you should be able to get an overdraft, that's how I would run it.

In this case the website and reality appear to be the same though:

As a Premier customer, you can apply for an interest-free arranged overdraft of up to £500. Overdrafts, including interest-free amounts, are subject to application, financial circumstances and borrowing history.

Yes but my point was that, it states the same for the standard current account, (-£500 part). But in reality Barclays would not offer any overdraft on the standard account. Using Barclays logic, if you can afford an overdraft as a premier customer, why not as a standard one?

What evidence have you that you'd be able to get a £500 overdraft as a non-premier customer but not as one?

I suspect it makes zero difference myself.

Se1Lad

WillPS said:

Deleted_User said:

Se1Lad said:

Deleted_User said:

Se1Lad said:

Deleted_User said:

This just makes no sense. They refused to give me a £500 claiming I failed their affordability, but I got a black card without issue.

It makes it clear on the website that overdrafts are subject to affordability:

As a Premier customer, you can apply for an interest-free arranged overdraft of up to £500. Overdrafts, including interest-free amounts, are subject to application, financial circumstances and borrowing history.

You could have the scenario where someone meets the eligibility for Premier but has a large amount of unsecured debt for example and Barclays are not prepared to provide additional credit facilities.

When I moved to Barclays Premier in 2014/5 they refused to give me an overdraft initially- even though my salary was paid into the account and I had a 5k overdraft with my previous bank.  6 months later they gave me a 1k overdraft, but only after seeing a years worth of pay slips.  Though 3 months later they allowed me to up it to 15k!

The website may state many things, but the reality is not the same.

I held a standard Barclays account and the bank point blank refused to grant me an overdraft after seven months of operating the account full salary etc, even the CS dept could not understand why. On paper I could easily afford it.

I went into branch, and the lady told me, to get an overdraft you must upgrade to premier. I did so, and after a month I was offered an overdraft, but I had already started a switch by then. In my mind to have customers who are premier but have bad debts or cannot be trusted with overdrafts just does not go together. If you can get premier, you should be able to get an overdraft, that's how I would run it.

In this case the website and reality appear to be the same though:

As a Premier customer, you can apply for an interest-free arranged overdraft of up to £500. Overdrafts, including interest-free amounts, are subject to application, financial circumstances and borrowing history.

Yes but my point was that, it states the same for the standard current account, (-£500 part). But in reality Barclays would not offer any overdraft on the standard account. Using Barclays logic, if you can afford an overdraft as a premier customer, why not as a standard one?

What evidence have you that you'd be able to get a £500 overdraft as a non-premier customer but not as one?

I suspect it makes zero difference myself.

Based on what Deleted_User said, the account was open for 6-7 months when they offered them the overdraft, just after upgrading to Premier.  It could be a coincidence, and they had enough account activity/history to approve the overdraft regardless of them being Personal or Premier.  It could also be that when a Premier customer is auto declined for an overdraft they are prepared to send it on to an underwriter for manual review/approval.

[Deleted User]

WillPS said:

Deleted_User said:

Se1Lad said:

Deleted_User said:

Se1Lad said:

Deleted_User said:

This just makes no sense. They refused to give me a £500 claiming I failed their affordability, but I got a black card without issue.

It makes it clear on the website that overdrafts are subject to affordability:

As a Premier customer, you can apply for an interest-free arranged overdraft of up to £500. Overdrafts, including interest-free amounts, are subject to application, financial circumstances and borrowing history.

You could have the scenario where someone meets the eligibility for Premier but has a large amount of unsecured debt for example and Barclays are not prepared to provide additional credit facilities.

When I moved to Barclays Premier in 2014/5 they refused to give me an overdraft initially- even though my salary was paid into the account and I had a 5k overdraft with my previous bank.  6 months later they gave me a 1k overdraft, but only after seeing a years worth of pay slips.  Though 3 months later they allowed me to up it to 15k!

The website may state many things, but the reality is not the same.

I held a standard Barclays account and the bank point blank refused to grant me an overdraft after seven months of operating the account full salary etc, even the CS dept could not understand why. On paper I could easily afford it.

I went into branch, and the lady told me, to get an overdraft you must upgrade to premier. I did so, and after a month I was offered an overdraft, but I had already started a switch by then. In my mind to have customers who are premier but have bad debts or cannot be trusted with overdrafts just does not go together. If you can get premier, you should be able to get an overdraft, that's how I would run it.

In this case the website and reality appear to be the same though:

As a Premier customer, you can apply for an interest-free arranged overdraft of up to £500. Overdrafts, including interest-free amounts, are subject to application, financial circumstances and borrowing history.

Yes but my point was that, it states the same for the standard current account, (-£500 part). But in reality Barclays would not offer any overdraft on the standard account. Using Barclays logic, if you can afford an overdraft as a premier customer, why not as a standard one?

What evidence have you that you'd be able to get a £500 overdraft as a non-premier customer but not as one?

I suspect it makes zero difference myself.

I'm not sure what would count as "evidence". I have a whole thread on the matter. But basically I could not get an overdraft on a standard account. It even went to an underwriter but the system put a block on it. I visited branch and the lady told me I needed to upgrade to get an overdraft. I did upgrade, and after one month (which I understand is when accounts are refreshed) I was offered the overdraft. The lady in Barclays told me to my face, you must upgrade to get an overdraft. I'd count that as "evidence". 

Se1Lad

[Deleted User] said:

WillPS said:

Deleted_User said:

Se1Lad said:

Deleted_User said:

Se1Lad said:

Deleted_User said:

This just makes no sense. They refused to give me a £500 claiming I failed their affordability, but I got a black card without issue.

It makes it clear on the website that overdrafts are subject to affordability:

As a Premier customer, you can apply for an interest-free arranged overdraft of up to £500. Overdrafts, including interest-free amounts, are subject to application, financial circumstances and borrowing history.

You could have the scenario where someone meets the eligibility for Premier but has a large amount of unsecured debt for example and Barclays are not prepared to provide additional credit facilities.

When I moved to Barclays Premier in 2014/5 they refused to give me an overdraft initially- even though my salary was paid into the account and I had a 5k overdraft with my previous bank.  6 months later they gave me a 1k overdraft, but only after seeing a years worth of pay slips.  Though 3 months later they allowed me to up it to 15k!

The website may state many things, but the reality is not the same.

I held a standard Barclays account and the bank point blank refused to grant me an overdraft after seven months of operating the account full salary etc, even the CS dept could not understand why. On paper I could easily afford it.

I went into branch, and the lady told me, to get an overdraft you must upgrade to premier. I did so, and after a month I was offered an overdraft, but I had already started a switch by then. In my mind to have customers who are premier but have bad debts or cannot be trusted with overdrafts just does not go together. If you can get premier, you should be able to get an overdraft, that's how I would run it.

In this case the website and reality appear to be the same though:

As a Premier customer, you can apply for an interest-free arranged overdraft of up to £500. Overdrafts, including interest-free amounts, are subject to application, financial circumstances and borrowing history.

Yes but my point was that, it states the same for the standard current account, (-£500 part). But in reality Barclays would not offer any overdraft on the standard account. Using Barclays logic, if you can afford an overdraft as a premier customer, why not as a standard one?

What evidence have you that you'd be able to get a £500 overdraft as a non-premier customer but not as one?

I suspect it makes zero difference myself.

I'm not sure what would count as "evidence". I have a whole thread on the matter. But basically I could not get an overdraft on a standard account. It even went to an underwriter but the system put a block on it. I visited branch and the lady told me I needed to upgrade to get an overdraft. I did upgrade, and after one month (which I understand is when accounts are refreshed) I was offered the overdraft. The lady in Barclays told me to my face, you must upgrade to get an overdraft. I'd count that as "evidence". 

Were you able to get an overdraft as soon as you moved to your new account after Barclays?

when I did the switches to NatWest group for the 3 x £200 switch bonuses I was offered £5000 overdraft with RBS, £1000 with NatWest and £250 with Ulster

[Deleted User]

Se1Lad said:

Deleted_User said:

WillPS said:

Deleted_User said:

Se1Lad said:

Deleted_User said:

Se1Lad said:

Deleted_User said:

This just makes no sense. They refused to give me a £500 claiming I failed their affordability, but I got a black card without issue.

It makes it clear on the website that overdrafts are subject to affordability:

As a Premier customer, you can apply for an interest-free arranged overdraft of up to £500. Overdrafts, including interest-free amounts, are subject to application, financial circumstances and borrowing history.

You could have the scenario where someone meets the eligibility for Premier but has a large amount of unsecured debt for example and Barclays are not prepared to provide additional credit facilities.

When I moved to Barclays Premier in 2014/5 they refused to give me an overdraft initially- even though my salary was paid into the account and I had a 5k overdraft with my previous bank.  6 months later they gave me a 1k overdraft, but only after seeing a years worth of pay slips.  Though 3 months later they allowed me to up it to 15k!

The website may state many things, but the reality is not the same.

I held a standard Barclays account and the bank point blank refused to grant me an overdraft after seven months of operating the account full salary etc, even the CS dept could not understand why. On paper I could easily afford it.

I went into branch, and the lady told me, to get an overdraft you must upgrade to premier. I did so, and after a month I was offered an overdraft, but I had already started a switch by then. In my mind to have customers who are premier but have bad debts or cannot be trusted with overdrafts just does not go together. If you can get premier, you should be able to get an overdraft, that's how I would run it.

In this case the website and reality appear to be the same though:

As a Premier customer, you can apply for an interest-free arranged overdraft of up to £500. Overdrafts, including interest-free amounts, are subject to application, financial circumstances and borrowing history.

Yes but my point was that, it states the same for the standard current account, (-£500 part). But in reality Barclays would not offer any overdraft on the standard account. Using Barclays logic, if you can afford an overdraft as a premier customer, why not as a standard one?

What evidence have you that you'd be able to get a £500 overdraft as a non-premier customer but not as one?

I suspect it makes zero difference myself.

I'm not sure what would count as "evidence". I have a whole thread on the matter. But basically I could not get an overdraft on a standard account. It even went to an underwriter but the system put a block on it. I visited branch and the lady told me I needed to upgrade to get an overdraft. I did upgrade, and after one month (which I understand is when accounts are refreshed) I was offered the overdraft. The lady in Barclays told me to my face, you must upgrade to get an overdraft. I'd count that as "evidence". 

Were you able to get an overdraft as soon as you moved to your new account after Barclays?

when I did the switches to NatWest group for the 3 x £200 switch bonuses I was offered £5000 overdraft with RBS, £1000 with NatWest and £250 with Ulster

No. I think it took a few weeks.

I have no issue with other banks, they offer me one without issue. I believe Barclays want to get money out of you based on factors of your account. Nothing to do with affordability. They want you to pay for Premier for the pleasure of an overdraft.  I am sure they will charge for the account again soon.

gary1312

Deleted_User said:

Se1Lad said:

Deleted_User said:

WillPS said:

Deleted_User said:

Se1Lad said:

Deleted_User said:

Se1Lad said:

Deleted_User said:

This just makes no sense. They refused to give me a £500 claiming I failed their affordability, but I got a black card without issue.

It makes it clear on the website that overdrafts are subject to affordability:

As a Premier customer, you can apply for an interest-free arranged overdraft of up to £500. Overdrafts, including interest-free amounts, are subject to application, financial circumstances and borrowing history.

You could have the scenario where someone meets the eligibility for Premier but has a large amount of unsecured debt for example and Barclays are not prepared to provide additional credit facilities.

When I moved to Barclays Premier in 2014/5 they refused to give me an overdraft initially- even though my salary was paid into the account and I had a 5k overdraft with my previous bank.  6 months later they gave me a 1k overdraft, but only after seeing a years worth of pay slips.  Though 3 months later they allowed me to up it to 15k!

The website may state many things, but the reality is not the same.

I held a standard Barclays account and the bank point blank refused to grant me an overdraft after seven months of operating the account full salary etc, even the CS dept could not understand why. On paper I could easily afford it.

I went into branch, and the lady told me, to get an overdraft you must upgrade to premier. I did so, and after a month I was offered an overdraft, but I had already started a switch by then. In my mind to have customers who are premier but have bad debts or cannot be trusted with overdrafts just does not go together. If you can get premier, you should be able to get an overdraft, that's how I would run it.

In this case the website and reality appear to be the same though:

As a Premier customer, you can apply for an interest-free arranged overdraft of up to £500. Overdrafts, including interest-free amounts, are subject to application, financial circumstances and borrowing history.

Yes but my point was that, it states the same for the standard current account, (-£500 part). But in reality Barclays would not offer any overdraft on the standard account. Using Barclays logic, if you can afford an overdraft as a premier customer, why not as a standard one?

What evidence have you that you'd be able to get a £500 overdraft as a non-premier customer but not as one?

I suspect it makes zero difference myself.

I'm not sure what would count as "evidence". I have a whole thread on the matter. But basically I could not get an overdraft on a standard account. It even went to an underwriter but the system put a block on it. I visited branch and the lady told me I needed to upgrade to get an overdraft. I did upgrade, and after one month (which I understand is when accounts are refreshed) I was offered the overdraft. The lady in Barclays told me to my face, you must upgrade to get an overdraft. I'd count that as "evidence". 

Were you able to get an overdraft as soon as you moved to your new account after Barclays?

when I did the switches to NatWest group for the 3 x £200 switch bonuses I was offered £5000 overdraft with RBS, £1000 with NatWest and £250 with Ulster

No. I think it took a few weeks.

I have no issue with other banks, they offer me one without issue. I believe Barclays want to get money out of you based on factors of your account. Nothing to do with affordability. They want you to pay for Premier for the pleasure of an overdraft.  I am sure they will charge for the account again soon.

Barclays' scoring systems have been a bit nuts for a while though, if stories on here are anything to go by. I recall a post by one lady on here, a homeowner with high retirement income and good credit history who had been refused a current account by Barclays - yet they've opened several for me (good burner accounts), a chap of moderate income with a CCJ (15 months to go) and a Default (18 months to go) on my credit history. I can't imagine how they'd see me as a better potential customer!

I understand your frustration with Barclays, just can't understand why you didn't just sack them off as soon as they insisted you upgrade to a premier product just to access something that's available on the standard offering. I'm sure many other banks would have been happy to offer you such a relatively small overdraft facility with much better service than Barclays thrown in.

[Deleted User]

gary1312 said:

Deleted_User said:

Se1Lad said:

Deleted_User said:

WillPS said:

Deleted_User said:

Se1Lad said:

Deleted_User said:

Se1Lad said:

Deleted_User said:

This just makes no sense. They refused to give me a £500 claiming I failed their affordability, but I got a black card without issue.

It makes it clear on the website that overdrafts are subject to affordability:

As a Premier customer, you can apply for an interest-free arranged overdraft of up to £500. Overdrafts, including interest-free amounts, are subject to application, financial circumstances and borrowing history.

You could have the scenario where someone meets the eligibility for Premier but has a large amount of unsecured debt for example and Barclays are not prepared to provide additional credit facilities.

When I moved to Barclays Premier in 2014/5 they refused to give me an overdraft initially- even though my salary was paid into the account and I had a 5k overdraft with my previous bank.  6 months later they gave me a 1k overdraft, but only after seeing a years worth of pay slips.  Though 3 months later they allowed me to up it to 15k!

The website may state many things, but the reality is not the same.

I held a standard Barclays account and the bank point blank refused to grant me an overdraft after seven months of operating the account full salary etc, even the CS dept could not understand why. On paper I could easily afford it.

I went into branch, and the lady told me, to get an overdraft you must upgrade to premier. I did so, and after a month I was offered an overdraft, but I had already started a switch by then. In my mind to have customers who are premier but have bad debts or cannot be trusted with overdrafts just does not go together. If you can get premier, you should be able to get an overdraft, that's how I would run it.

In this case the website and reality appear to be the same though:

As a Premier customer, you can apply for an interest-free arranged overdraft of up to £500. Overdrafts, including interest-free amounts, are subject to application, financial circumstances and borrowing history.

Yes but my point was that, it states the same for the standard current account, (-£500 part). But in reality Barclays would not offer any overdraft on the standard account. Using Barclays logic, if you can afford an overdraft as a premier customer, why not as a standard one?

What evidence have you that you'd be able to get a £500 overdraft as a non-premier customer but not as one?

I suspect it makes zero difference myself.

I'm not sure what would count as "evidence". I have a whole thread on the matter. But basically I could not get an overdraft on a standard account. It even went to an underwriter but the system put a block on it. I visited branch and the lady told me I needed to upgrade to get an overdraft. I did upgrade, and after one month (which I understand is when accounts are refreshed) I was offered the overdraft. The lady in Barclays told me to my face, you must upgrade to get an overdraft. I'd count that as "evidence". 

Were you able to get an overdraft as soon as you moved to your new account after Barclays?

when I did the switches to NatWest group for the 3 x £200 switch bonuses I was offered £5000 overdraft with RBS, £1000 with NatWest and £250 with Ulster

No. I think it took a few weeks.

I have no issue with other banks, they offer me one without issue. I believe Barclays want to get money out of you based on factors of your account. Nothing to do with affordability. They want you to pay for Premier for the pleasure of an overdraft.  I am sure they will charge for the account again soon.

Barclays' scoring systems have been a bit nuts for a while though, if stories on here are anything to go by. I recall a post by one lady on here, a homeowner with high retirement income and good credit history who had been refused a current account by Barclays - yet they've opened several for me (good burner accounts), a chap of moderate income with a CCJ (15 months to go) and a Default (18 months to go) on my credit history. I can't imagine how they'd see me as a better potential customer!

I understand your frustration with Barclays, just can't understand why you didn't just sack them off as soon as they insisted you upgrade to a premier product just to access something that's available on the standard offering. I'm sure many other banks would have been happy to offer you such a relatively small overdraft facility with much better service than Barclays thrown in.

Well I pretty much did, I only held the account for a few weeks after upgrade until switch. It was more out of curiosity as at the time there was debate if they were still charging for Premier. I won't go back either. 

wizzywig27

I don't have an overdraft with Barclays (or any other bank) however for the week or so I was a Premier customer they gave me £10 overdraft (which I didn't ask for), as soon as I went back to a standard account they took it off me.

Marchitiello

Growingold said:

SupaSava2000 said:

Saver101101 said:

Possibly, but to be honest I don't think the account is worth it, in the past it was good, free chocolates from Thornton's, free wine, free English heritage membership etc. But now all you have left is a Black Debit card with a 2k a day ATM limit (I personally would not feel comfortable withdrawing £2k from a Cash Machine), and a interest free £500 OD (Was £1000), and a freephone number to a UK call Centre.

Yes the old benefits were great. I think there was free coffee too from Patisserie Valerie

I've been a premier account holder for years never had free chocolates, free wine etc.  Must have been many many years ago.

The benefits were associated to something called Premier Rewards. You had to have the dedicated app on your phone that would generate a voucher code. It was closed around December 2020 after progressively have lost, one by one, the various perks, which by memory included:

- daily free coffee from Patisserie Valerie 
- free one or two bottles (cannot remember exactly, I believe one was for your birthday and the other one around Christmas) of wines a year from Majestic
- free English Heritage Membership 
- Free Gourmet Society Membership for the first year (the one I never used). There were occasional one off perks loaded to the app.

in additions, they used to do one off events, for selected customers, the last one I have attended was in 2021 after the Premier Rewards app officially closed. 

Customer service was much better up to before Covid, both in response time and having people taking ownerships and following through.  Only thing that remained are the special mortgage rates (did re-mortgage last year and got once again the best rate I could get from anywhere else) and ATM card limit (which I have used few times to pay contractors doing home improvements).

So, I have had it for years, this was actually my first account opened before I was even 18 with an Electron Card, and it went through many changes to Student (gaining an overdraft in the process), graduate (growing the overdraft to £1500), Blue Rewards and then Premier- upgraded automatically as I was having my full salary and other earning paid into it, (now with Avios). I no longer use it as main account by i still circulate my full salary and other earning as and when I get it. I do the same with my other Premier accounts but both with HSBC and RBS for example I had to have a meeting and show proof of income.

would I pay for it (in addition to the £12 Avios rewards, that with the mortgage and house insurance product make a lot of sense)? Probably not albeit they had confirmed both at the time and in the latest message that I would not have to.