What compensation should I expect?

CKhalvashi

Appleaid said:

Hi, we received an email and text message from BA at 16:42 hrs on 4 June 2023 that our flight from Belfast City to Heathrow at 09:50 hrs on 5 June 2023 had been cancelled.  We were offered an alternative flight at 16:50 hrs on 5 June 2023 from Belfast City to London City.  However, as we had a connecting flight with Air Canada from Heathrow to Vancouver at 14:10 hrs, this was unsuitable.  After over an hour on the telephone with BA Customer Services, we were eventually offered a suitable alternative flight, but flying out of Dublin Airport on Aer Lingus at 08:45 hours on 5 June 2023.  To make this new flight we had to drive to Dublin and book carparking at the airport.  This new arrangement also necessitated a change to our return flight on 21 June 2023, from Heathrow to Belfast City, so that we would arrive back at Dublin to collect our car.  Prior to receiving the cancellation notification on 4 June 2023, we had already pre-booked carparking at Belfast City Airport.  We were able to cancel this booking getting a full refund of £108.53, but had then to pay £189.35 for carparking at Dublin Airport.  In addition we had to drive a round trip of 222 miles from home to Dublin Airport, along with two sets costs on Toll road to the airport. 

Are we entitled to compensation for cancelled/rerouted flights, and reimbursement of mileage costs/carparking (net difference between Belfast City and Dublin airports) and Toll charges?

This should really be in its own thread.

Compensation for the flight in general would be payable subject to certain conditions being met. Crewing is the responsibility of the airline.

Regarding the expenses I'll ask someone on Tuesday and get back to you, however in this case it may be coincidental due to your need to self-connect. The mileage may also be your responsibility as a coincidental expense in this case. Was this all booked under a single PNR or was this a self-connection? As far as I'm aware BA and AC don't codeshare but I may be wrong.