Avon Glitch - 5 products for £2

gillianandterry

Forgot about this post lol
not received any thing yet they have took £1.80 from bank so just wait and see

pollsdolls

Adzha wrote: »

I sent an email asking how they could send 2 lots, and she told me that they hadn't shipped them!

This reply from Avon just about sums it up.:mad: It looks like the only truthful one from 'our Angela' from the variety of assorted replies that we all have received from her.

(Does she work alone or all the customer service staff called Angela for convenience? I think she deserves the MBE for replying to all these emails.) If you are a member of this board - Hi Angela I am still waiting for my orders.

Maybe we should all just boycot Avon after this, they would certainly lose a lot of customers. I have ordered in the past, but I am having my doubts about them now.

jopsey

got mine today and ordered on the 20th dec

photome

Adzha wrote: »

The 5 for £5 was brilliant.

It was a glitch though, we did rip them off

I havent ripped them off, they took payment from me of £1.80 on the 21st of dec and I havent heard anything..Have they ripped me off??? I have emailed today awaiting response

Adzha

They got us by not sending them

tattycath

Hi everyone. I had a reply to my e.mail today. It was as follows:

Thank you for your recent email.
Due to the high volume of orders over the festive period, processing and shipping ceased on 21/12/07.
As we have now recommenced processing and shipping of orders please allow 5-7 days for delivery. Please accept our apologies for any inconvenience caused

Should you have any further questions, please do not hesitate to contact us.
Regards,

Angela Campbell.
Avon Customer Service Centre.
So hopefully the outstanding orders should turn up in a few days!!! fingers crossed!!

Wombat

Mine not turned up yet either, so have emailed Angela. So far we've had the following reasons for late delivery:

Due to a technical error

Due to a system error

parcels got damaged

we have requested for the order to be duplicated

the missing items have been re-ordered

we have been unable to track your order

Please allow until the end of this week to receive delivery of your order. (31/12)

order is stuck in the order back log queue due to Christmas.

Due to a technical issue

no record of any order placed by me.

Due to the high volume of orders over the festive period, processing and shipping ceased on 21/12/07.

Wonder which one I'll get as a reply? :rotfl:

Sootzer

lol

mines....

Due to the high volume of orders over the festive period, processing and shipping ceased on 21/12/07.

angelatgraceland

I placed 2 order-I think on the 20th. I received one of them(the second) on 31st. It was for £10.80 The other order has not arrived yet. That was a double order of the 5 for £5-a totla of £1.80/
I feel that they are prioritising the people who ordered other items as well as this glitched offer of theirs.
I cannot see how they can ask for any more money-it is a contract and they have been paid the agreed price. My invoice was set out same as others on here. I think the other price just reflects the "normal" price-just like you often get on a till receipt.

sunshinejoclaire

JAHARVEY wrote: »

Hmmm!!

Just received one of my orders!

Trouble is on invoice/receipt it says

Total price of products 20.82
Less Discount 0.30
shipping 0.00
Grand Total 20.52

Payment Received
Visa 2.70
Total payment received 2.70


Should I be worrying about this?
Are they going to take anymore off my card?

Thanks

Julie

i had an identical invoice.

I ignored it, but put it on the pin board. I would kick up a fuss with Trading Standards if they try to take any more off my card...


As a side note, Mr SSJC normally rolls his eyes and complains when lots of my bargains turn up, this time he goes 'why didn't you buy more?' :rotfl: