Avon Glitch - 5 products for £2

charlies_mum

I got this reply, so they are also saying they are having technical problems

Thank you for your recent email.
Due to a technical issue your order was not processed correctly, this error has now been rectified.
Please allow 3-5 working days for delivery.
We sincerely apologise for any inconvenience this may cause

CaitlinsNanna

pollsdolls wrote: »

I tend to agree with you CaitlinsNanna . My 2 orders have not arrived and I received this email from them . They can't possibly have 'lost' so many orders. If so they should sack their couriers. If they have taken the payments for their original prices, I dont see how they can bill us again for any extra. Can they?? :eek: :eek:

I believe some others on here were sent invoices with the 90p amount paid taken off & the balance left to pay. So they already have charged full price to some.
If they do send out such invoices with the 'replacements' they are risking an awful lot of returns because I like most on here ordered because of the glitch & would return my order.

philhelen

I had totally forgotten about this. I ordered mine ages ago and have not heard anything from them since I ordered. The money went out of my bank account at the time and as far as I am aware it hasn't been refunded.
Does anyone know which delivery service they use?

Scarlett.1974

Well, I've just had a reply from the famous Angela to say there is no record of any order placed by me. I have replied politely suggesting she "look a little harder" seeing that I have screenshots of the order number and the order itself as well as the confirmation email from them and also not forgetting the fact that they took the money from my bank account on 22nd December.

I am seriously unimpressed

philhelen

Scarlett.1974 wrote: »

Well, I've just had a reply from the famous Angela to say there is no record of any order placed by me. I have replied politely suggesting she "look a little harder" seeing that I have screenshots of the order number and the order itself as well as the confirmation email from them and also not forgetting the fact that they took the money from my bank account on 22nd December.

I am seriously unimpressed

You did better than me, I didn't even get a confirmation email, they just took my money! Looks like I'll have to wait and see.

falancan

Trading standard, here we go!
Avon is always really bad, I hate this company .
:mad:

Scarlett.1974

Well, this is my first time shopping on-line with Avon and unless they sort this out pretty damm quick it will certainly be my last too. Absolutely farce.

Adzha

The 5 for £5 was brilliant.

It was a glitch though, we did rip them off

bbaby_2

Adzha wrote: »

The 5 for £5 was brilliant.

It was a glitch though, we did rip them off

Its impossible that we ripped them off, its their error and so their loss.:rolleyes:

magic57

Also still waiting. Placed the order on 20th.

Off to look out of the window........