Snagging new built

jam6008

Got about a month left before completion. I've emailed them 3 times now and keep getting response to say someone will get back to me. I've finally emailed the manager as well. 

Hoping they will do something about it..... 

GixerKate

[Deleted User] said:

jam6008 said:

Sunsaru said:

jam6008 said:

Surely this is not allowed? 

I'm sorry but that garden looks awful to me. That concrete post is not flush with the steps and maybe it's just the photo but the middle of the garden looks like is bowed. I would not be happy with that at all.

Yeh doesn't look the best. Not too sure how to go about getting it sorted. They have already turfed it and they would say levels are what they are.... 

Don't accept it! They can re-turf it if they did it wrong.

We don't just build a house on the land as it is, we make the land level. "Can't be bothered" is no excuse!

Unless there is something specific in the documentation about the garden having to be levelled then I would personally say that they are unlikely to take up the turf, re-do the garden and lay extra turf (which hasn't been budgeted for) unless there is a significant problem.

With our new build they wouldn't commit to a level garden so we didn't push for turf.  I'm glad we didn't as the back garden sloped away from the garden quite significantly so once we moved in we levelled the garden and then put in a lawn when we were ready.

[Deleted User]

GixerKate said:

[Deleted User] said:

jam6008 said:

Sunsaru said:

jam6008 said:

Surely this is not allowed? 

I'm sorry but that garden looks awful to me. That concrete post is not flush with the steps and maybe it's just the photo but the middle of the garden looks like is bowed. I would not be happy with that at all.

Yeh doesn't look the best. Not too sure how to go about getting it sorted. They have already turfed it and they would say levels are what they are.... 

Don't accept it! They can re-turf it if they did it wrong.

We don't just build a house on the land as it is, we make the land level. "Can't be bothered" is no excuse!

Unless there is something specific in the documentation about the garden having to be levelled then I would personally say that they are unlikely to take up the turf, re-do the garden and lay extra turf (which hasn't been budgeted for) unless there is a significant problem.

With our new build they wouldn't commit to a level garden so we didn't push for turf.  I'm glad we didn't as the back garden sloped away from the garden quite significantly so once we moved in we levelled the garden and then put in a lawn when we were ready.

Sadly you may be right. The state of UK house building...

jam6008

GixerKate said:

[Deleted User] said:

jam6008 said:

Sunsaru said:

jam6008 said:

Surely this is not allowed? 

I'm sorry but that garden looks awful to me. That concrete post is not flush with the steps and maybe it's just the photo but the middle of the garden looks like is bowed. I would not be happy with that at all.

Yeh doesn't look the best. Not too sure how to go about getting it sorted. They have already turfed it and they would say levels are what they are.... 

Don't accept it! They can re-turf it if they did it wrong.

We don't just build a house on the land as it is, we make the land level. "Can't be bothered" is no excuse!

Unless there is something specific in the documentation about the garden having to be levelled then I would personally say that they are unlikely to take up the turf, re-do the garden and lay extra turf (which hasn't been budgeted for) unless there is a significant problem.

With our new build they wouldn't commit to a level garden so we didn't push for turf.  I'm glad we didn't as the back garden sloped away from the garden quite significantly so once we moved in we levelled the garden and then put in a lawn when we were ready.

Theres nothing that says garden would be level. We didn't have to pay extra for the turf as it was included in the house price. Worst case we will have to level it ourself but it's just going to be a waste to take off all the turf level etc..... 

Postik

GixerKate said:

Unless there is something specific in the documentation about the garden having to be levelled then I would personally say that they are unlikely to take up the turf, re-do the garden and lay extra turf (which hasn't been budgeted for) unless there is a significant problem.

With our new build they wouldn't commit to a level garden so we didn't push for turf.  I'm glad we didn't as the back garden sloped away from the garden quite significantly so once we moved in we levelled the garden and then put in a lawn when we were ready.

When I looked at one it was actually in the plans as to how level the garden would be and what the slope was.

Section62

jam6008 said:

GixerKate said:

[Deleted User] said:

Unless there is something specific in the documentation about the garden having to be levelled then I would personally say that they are unlikely to take up the turf, re-do the garden and lay extra turf (which hasn't been budgeted for) unless there is a significant problem.

With our new build they wouldn't commit to a level garden so we didn't push for turf.  I'm glad we didn't as the back garden sloped away from the garden quite significantly so once we moved in we levelled the garden and then put in a lawn when we were ready.

Theres nothing that says garden would be level. We didn't have to pay extra for the turf as it was included in the house price. Worst case we will have to level it ourself but it's just going to be a waste to take off all the turf level etc..... 

You'll need some form of retaining structure along what is currently the lowest edge of the lawn.  Done properly it won't be a cheap project, which is likely to be one of the reasons why the developer has done it the way they have.

Section62

Sunsaru said:

jam6008 said:

Surely this is not allowed? 

I'm sorry but that garden looks awful to me. That concrete post is not flush with the steps and maybe it's just the photo but the middle of the garden looks like is bowed. I would not be happy with that at all.

It looks like the inside face of the concrete post nearest the step is aligned to the front edge of the top step slab. There's nothing objectively 'wrong' with that detail.  It does maximise the area of grass, which may be regarded as a reasonable objective of the design.

jam6008

I spoke to them and they said apparently one of the drawings showed that I was going to have gravel board in the garden for retaining which I should have picked up one because it said GB in a circle...... Anyways I guess I won't win this one. They said they are going to fill up and turf up to the gravel board so there won't be a gap behind it.

Regarding garden level they said site manager will go and inspect it but didn't say what they will do about it if anything. 

[Deleted User]

Now you have bought it they will try everything they can to avoid fixing it. Don't give up!

MultiFuelBurner

If the developer is still selling houses on the site and you really want to push them to fix something..

Big sign on your property that says don't buy a house here.(or similar)

Strange how quickly the site manager and foreman will be round to fix any faults you have.