Scam?

flaneurs_lobster

Shakin_Steve said:

I assume most of us on here pay for a tv license and, as Capita run this service, they will hold all of those bank details. This is why banks have to try their utmost to make sure the person logging on to their account is who they say they are. Hence the security measures that so many complain about. Never take any text, email or phone call at face value. Sad but true.

I suspect that if the Capita TV Licencing system has been hacked it's because it's the only way to find out which bank your direct debit is set up with. Quicker than using their 5 day turnaround help system which tells you that they can't supply this information "unless you have the details of the bank".  

Band7

Shakin_Steve said."

…….although the company are not saying anything about what information was taken, details of some people's bank accounts have appeared on the dark web…..

The worst that anyone can do with your bank details is setting up a DD. It‘s not easy for a fraudster to use DDs to line their pockets, and in any case, the DD Guarantee protects you fully. 

flaneurs_lobster

Band7 said:

Shakin_Steve said."

…….although the company are not saying anything about what information was taken, details of some people's bank accounts have appeared on the dark web…..

The worst that anyone can do with your bank details is setting up a DD. It‘s not easy for a fraudster to use DDs to line their pockets, and in any case, the DD Guarantee protects you fully. 

Agreed that bank account details, in isolation, are not much use but if they are combined with enough other information about an individual (address, phone number(s), CC/DC details, partner's name etc) might be enough, with a bit of criminal phishing, for accounts to be opened or goods to be purchased on credit, or worse).

 Having a professional web/credit/identity monitoring company on your case for free for a couple of years seems like a no-brainer to me.

flaneurs_lobster

Eld1985 said:

Eld1985 said:

I got this letter on Friday, so did my husband. It read to be legit however what struck me to it being a scam is 1) they used my maiden name, I have been married for 11 years! Which points me to PayPal 2) Dear (forename) 3) Never had any dealings with with said company 4) Disturbing to go to a link and enter some random numbers/letters 5) Never been to USA in my maiden name to have info with New York.

This points to a sophisticated scam, news channels highlights this supposingly scam, remember these fraudsters can be very intelligent individuals and easily for them to set up etc etc I haven't gone into this website and won't be but instead I will be using Experian/Equifax to check my credit over the next few weeks and months as somebody have obtained my name, albeit maiden? and address at least.

Any letter, email, call telling me to go to a site to input details is alarming. These people are good at what they do, my initial thinking was, these could be details to 'allow' remote access to my device. Stay clear and monitor your credit.

Maybe I have a bias towards Kroll being a legitimate organisation in that I have had dealings with them on a professional basis but they are a long-standing and respected consultancy firm.

If you have any doubts about the legitimacy of a particular web link (printed in a letter or anywhere else) then go to the company's/organisation's main website and navigate to the area you require from there. 

It's true that you can perform the checks of the credit reference agencies yourself but do you have the tools to do this plus sweep the web (dark or otherwise) for instances of your personal details, email addresses etc, and to be doing this on a continuous basis 24/7?

Eld1985

flaneurs_lobster said:

Eld1985 said:

Eld1985 said:

I got this letter on Friday, so did my husband. It read to be legit however what struck me to it being a scam is 1) they used my maiden name, I have been married for 11 years! Which points me to PayPal 2) Dear (forename) 3) Never had any dealings with with said company 4) Disturbing to go to a link and enter some random numbers/letters 5) Never been to USA in my maiden name to have info with New York.

This points to a sophisticated scam, news channels highlights this supposingly scam, remember these fraudsters can be very intelligent individuals and easily for them to set up etc etc I haven't gone into this website and won't be but instead I will be using Experian/Equifax to check my credit over the next few weeks and months as somebody have obtained my name, albeit maiden? and address at least.

Any letter, email, call telling me to go to a site to input details is alarming. These people are good at what they do, my initial thinking was, these could be details to 'allow' remote access to my device. Stay clear and monitor your credit.

Maybe I have a bias towards Kroll being a legitimate organisation in that I have had dealings with them on a professional basis but they are a long-standing and respected consultancy firm.

If you have any doubts about the legitimacy of a particular web link (printed in a letter or anywhere else) then go to the company's/organisation's main website and navigate to the area you require from there. 

It's true that you can perform the checks of the credit reference agencies yourself but do you have the tools to do this plus sweep the web (dark or otherwise) for instances of your personal details, email addresses etc, and to be doing this on a continuous basis 24/7?

I didn't say I would be checking 24/7, but more frequent than I have before.
I am not here to dispute matters, Kroll may very well be a known company hence scammers use known names in their correspondence to people.

I only came here after finding this forum after searching Cadwalader having received the letter myself and putting my view across in hope others will have doubts to follow the letter. I will leave it there myself but I know what I am doing - I sent the letter to UK law enforcement yesterday to analyse and if found to be scam can swiftly get involved instead of just putting it in the bin.
Have a lovely day.

flaneurs_lobster

Eld1985 said:

I only came here after finding this forum after searching Cadwalader having received the letter myself and putting my view across in hope others will have doubts to follow the letter. I will leave it there myself but I know what I am doing - I sent the letter to UK law enforcement yesterday to analyse and if found to be scam can swiftly get involved instead of just putting it in the bin.
Have a lovely day.

Please be kind enough to come back here and share any advice or information that UK law enforcement may give you.

grumbler

flaneurs_lobster said:

Eld1985 said:

Eld1985 said:

I got this letter on Friday, so did my husband. It read to be legit however what struck me to it being a scam is 1) they used my maiden name, I have been married for 11 years! Which points me to PayPal 2) Dear (forename) 3) Never had any dealings with with said company 4) Disturbing to go to a link and enter some random numbers/letters 5) Never been to USA in my maiden name to have info with New York.

This points to a sophisticated scam, news channels highlights this supposingly scam, remember these fraudsters can be very intelligent individuals and easily for them to set up etc etc I haven't gone into this website and won't be but instead I will be using Experian/Equifax to check my credit over the next few weeks and months as somebody have obtained my name, albeit maiden? and address at least.

Any letter, email, call telling me to go to a site to input details is alarming. These people are good at what they do, my initial thinking was, these could be details to 'allow' remote access to my device. Stay clear and monitor your credit.

If you have any doubts about the legitimacy of a particular web link (printed in a letter or anywhere else) then go to the company's/organisation's main website and navigate to the area you require from there. 

Here you are - https://www.kroll.com/en. You need enroll.krollmonitoring.co.uk/redeem

I wasn't able to navigate, but maybe it's just me.

Yes, there is https://krollmonitoring.co.uk/ as well, but I can't be sure that it's the same company. Looks like fake to me, although most likely it isn't in fact.

prodigy9

Hi, my wife, myself and 3 of our 4 late teenage/early 20s children also received these letters last week. Both my wife and I called the London office of CWT to confirm. As it happens my wife worked for them nearly twenty years ago so knew of them, otherwise we may have been more wary. 

The phone numbers we used were from online, not from the letters, and the different receptionists we spoke to knew about the letters and confirmed they are not a scam. Even so, we are taking our time to take up their offer to double and triple check but so far it checks out.

Johnnyy_Boy

My girlfriend got a letter. What struck me was the legal firm writing  the letter was addressing her by her christian name. That’s extremely unusual. 

Eld1985

Johnnyy_Boy said:

My girlfriend got a letter. What struck me was the legal firm writing  the letter was addressing her by her christian name. That’s extremely unusual. 

Same, mine was my christian name, a name I haven't used for 11 years which is even more scary.