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Issues accessing Chip app??

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24

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  • masonic
    masonic Posts: 27,163 Forumite
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    baser999 said:
    Ok here (although still haven’t won anything by way of the savings account) 😏
    The prize saver account is rubbish. You'd be better off in the savings account or Premium Bonds.
  • baser999
    baser999 Posts: 1,242 Forumite
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    masonic said:
    baser999 said:
    Ok here (although still haven’t won anything by way of the savings account) 😏
    The prize saver account is rubbish. You'd be better off in the savings account or Premium Bonds.
    I’d only got the basic £100 in that account and keep my fingers 🤞
  • allegro120
    allegro120 Posts: 1,843 Forumite
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    masonic said:
    baser999 said:
    Ok here (although still haven’t won anything by way of the savings account) 😏
    The prize saver account is rubbish. You'd be better off in the savings account or Premium Bonds.
    I never play lottery or get involved in PB, prefer set in stone interest instead.  Has anyone ever won anything in Chip's "prize saver"?
  • fonesaver
    fonesaver Posts: 288 Forumite
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    edited 22 March 2023 at 12:34PM
    fonesaver said:
    Lerennie said:
    Is anyone else having issues accessing the Chip app today (Tuesday 21st March) I am only getting a 'try again' button and pressing it doesn't do anything but show 'try again'. I have messaged them online, twitter and emailed three hours ago and no-one has answered.  I am getting anxious that I can't access my money and am hoping it is a whole server issue but there is no update to advise on this.
    Same problem for several hours..still not working and no response to email yet
    I've found it doesn't work on my WiFi...works fine if I use mobile network!!
  • Band7
    Band7 Posts: 2,285 Forumite
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    fonesaver said:
    fonesaver said:
    Lerennie said:
    Is anyone else having issues accessing the Chip app today (Tuesday 21st March) I am only getting a 'try again' button and pressing it doesn't do anything but show 'try again'. I have messaged them online, twitter and emailed three hours ago and no-one has answered.  I am getting anxious that I can't access my money and am hoping it is a whole server issue but there is no update to advise on this.
    Same problem for several hours..still not working and no response to email yet
    I've found it doesn't work on my WiFi...works fine if I use mobile network!!
    Who is your ISP?

    Have you tried it over someone else’s WiFi?
  • masonic
    masonic Posts: 27,163 Forumite
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    It works over my WiFi ;)
    Sounds like an issue with your DNS or some sort of filtering done at the router/ISP level.
  • gt94sss2
    gt94sss2 Posts: 6,060 Forumite
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    masonic said:
    baser999 said:
    Ok here (although still haven’t won anything by way of the savings account) 😏
    The prize saver account is rubbish. You'd be better off in the savings account or Premium Bonds.
    I never play lottery or get involved in PB, prefer set in stone interest instead.  Has anyone ever won anything in Chip's "prize saver"?
    Yes, but its rubbish and not worth doing as @masonic states. Chip changed the and made it a lot less attractive after they launched it.
  • allegro120
    allegro120 Posts: 1,843 Forumite
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    gt94sss2 said:
    masonic said:
    baser999 said:
    Ok here (although still haven’t won anything by way of the savings account) 😏
    The prize saver account is rubbish. You'd be better off in the savings account or Premium Bonds.
    I never play lottery or get involved in PB, prefer set in stone interest instead.  Has anyone ever won anything in Chip's "prize saver"?
    Yes, but its rubbish and not worth doing as @masonic states. Chip changed the and made it a lot less attractive after they launched it.
    They sent an e-mail recently saying they are doubling the chances to win the prize. I didn't have to think twice to give this offer a miss.
  • It's a punt where you don't lose your stake, with similar odds (of winning something) to PBs, but it's easier to get your money out.

    Got to be worth a spare £100, no?
  • masonic
    masonic Posts: 27,163 Forumite
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    edited 23 March 2023 at 9:44AM
    It's a punt where you don't lose your stake, with similar odds (of winning something) to PBs, but it's easier to get your money out.

    Got to be worth a spare £100, no?
    Where are you getting the odds of winning something from please? All that is disclosed by Chip is that there is a total of 1302 prizes up for grabs. The prize rate, or total number of entries chasing those prizes is not known. However, when previously disclosed (in a misleading financial promotion they had to pull shortly thereafter), it was a lot lower than PB.
    The most recent disclosure of the odds of winning was that they were 4x the 24,000 to 1 of PB, but for 10x the price for each entry. So at 6000 to 1, the total entries chasing 1302 prizes would be 6000 * 1302 = 7.81m, equivalent to £78.1m in deposits. The total prize fund is £35k per month = £420k, so the prize rate would be 0.53%. If they have now doubled the odds of winning to 3000 to 1, then the prize rate would be 1.06%. So still only about a third of PB or their other savings account.
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