Octopus surprise home visit
A surprise knock on the door by a very nice lady from Octopus, a curtesy call because I'm a new customer,
In my 82 years I have never had an energy rep call on me before
She spent half an hour with me explaining the ins and outs of my account and why Octopus has low prices and what else it does.
She wasn't trying to sell anything which surprised me
I have been with Octopus since February 2nd and would highly recommend them even before she came
Has anyone else had a visit from their energy company ?
In my 82 years I have never had an energy rep call on me before
She spent half an hour with me explaining the ins and outs of my account and why Octopus has low prices and what else it does.
She wasn't trying to sell anything which surprised me
I have been with Octopus since February 2nd and would highly recommend them even before she came
Has anyone else had a visit from their energy company ?
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I recently saw an ad by them where they were visiting customers about saving money and using a thermal imaging cam to show where heat was escaping
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Solar PV 5.25kWp SW facing (14 x 375 Longi) Lux 3.6kw hybrid inverter and 4.8kw Pylontech battery storage installed March 22
Octopus Flux electric and Tracker gas
My employer has recently asked all staff, including office based staff like myself, to undergo DBS checks. We've also had internal communications about helping people verify who we are with our passwords.
They are clearly setting up systems to send us out cold calling if required.
Even though I'm with Octopus I wouldn't welcome a caller of this type. They can send me an email if they want to impart any knowledge, I'm quite capable of understanding, even though I am 73. Mentally I'm in my 30s, work for myself and have all my faculties. For which I'm very grateful.
I don't want cold callers, like many others I work from home and there's a note the cops gave us on the door telling them not to bother knocking. Some people do seem to think they're exempt, it's true. They soon stop knocking and leave.
Scammers can be the most pleasant and polite people in the world - just as genuine folk can. But they can all just go away and leave us alone. We're busy!
But it seems weird that your employer has asked all staff to undergo DBS checks, etc. without actually telling you why. Nobody curious enough to ask? Just wondering as I would have asked my employer (now self employed though so that'd be me) why we had to do those things.
I do sympathise with you if you are being sent out cold calling because I think it must be a very disheartening task. And there again, you could pick up covid on your way around.
I was pleased she was calling as I had a few questions for her
My situation is I live in an apartment block of 7 with intercom entry, the lady bussed me and explained who she was and why she was calling, I allowed her into the hallway and observed her through the spy hole
She was about 5 feet nothing tiny build adorned with identification lanyards so I felt safe
I being new to Octopus had a few queries so I was pleased she had called. IMO she was very well informed and answered all my questions, probably here half an hour, nothing too much trouble.
I have only been here a month and had received a letter from Octopus, a bill with £64 credit/reverse charge marked for the occupier. I knew it wasn't mine and my landlady said it wasn't hers, I contacted the previous tenant who rang Octopus and they said it wasn't his. At least now I know I have done my bit and it will get sorted