We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

RBS Online Banking Refresh Coming

Options
1246

Comments

  • dealyboy
    dealyboy Posts: 1,933 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    So RBS is purple now? 
    The Royal Purple.
  • jackjones01
    jackjones01 Posts: 528 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    I always thought they’d get rid of RBS in England and Wales and just have it in Scotland as a brand. 
  • gary1312
    gary1312 Posts: 170 Forumite
    Third Anniversary 100 Posts Photogenic Name Dropper
    I always thought they’d get rid of RBS in England and Wales and just have it in Scotland as a brand. 
    They have. The product offerings are identical and there are no RBS branches in England except for one just south of the Scottish border and the Drummonds/Holts branches. But anyone south of the border can still open accounts online and just use local NatWest branches as I and some others on this board do. Similarly, people north of the border are free to open NatWest accounts and get service at RBS branches.
  • gary1312 said:
    I always thought they’d get rid of RBS in England and Wales and just have it in Scotland as a brand. 
    They have. The product offerings are identical and there are no RBS branches in England except for one just south of the Scottish border and the Drummonds/Holts branches. But anyone south of the border can still open accounts online and just use local NatWest branches as I and some others on this board do. Similarly, people north of the border are free to open NatWest accounts and get service at RBS branches.
    I don’t agree with this as there are still branches of RBS in England. However, you are correct in the fact that you can transact in both RBS and NatWest in the same way. 
  • WillPS
    WillPS Posts: 5,129 Forumite
    Part of the Furniture 1,000 Posts Newshound! Name Dropper
    edited 31 March 2023 at 11:51PM
    gary1312 said:
    I always thought they’d get rid of RBS in England and Wales and just have it in Scotland as a brand. 
    They have. The product offerings are identical and there are no RBS branches in England except for one just south of the Scottish border and the Drummonds/Holts branches. But anyone south of the border can still open accounts online and just use local NatWest branches as I and some others on this board do. Similarly, people north of the border are free to open NatWest accounts and get service at RBS branches.
    I don’t agree with this as there are still branches of RBS in England. However, you are correct in the fact that you can transact in both RBS and NatWest in the same way. 
    There is one active shopfront in England (by just a couple of miles!) with the RBS brand on it at this point.
  • IanManc
    IanManc Posts: 2,444 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    gary1312 said:
    I always thought they’d get rid of RBS in England and Wales and just have it in Scotland as a brand. 
    They have. The product offerings are identical and there are no RBS branches in England except for one just south of the Scottish border and the Drummonds/Holts branches. But anyone south of the border can still open accounts online and just use local NatWest branches as I and some others on this board do. Similarly, people north of the border are free to open NatWest accounts and get service at RBS branches.
    I don’t agree with this as there are still branches of RBS in England. However, you are correct in the fact that you can transact in both RBS and NatWest in the same way. 
    Seeing you disagree with @gary1312 saying that the only RBS branches in England are Holts, Drummond and "one just south of the Scottish border" - i.e. Berwick upon Tweed - maybe you'd like to tell us where they all are?

    Here's a link to the RBS branch finder to help you:

    https://www.rbs.co.uk/search-results/locator.html

    Helpful hint: @gary1312 is right and there aren't any.
  • stclair
    stclair Posts: 6,854 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    IanManc said:
    gary1312 said:
    I always thought they’d get rid of RBS in England and Wales and just have it in Scotland as a brand. 
    They have. The product offerings are identical and there are no RBS branches in England except for one just south of the Scottish border and the Drummonds/Holts branches. But anyone south of the border can still open accounts online and just use local NatWest branches as I and some others on this board do. Similarly, people north of the border are free to open NatWest accounts and get service at RBS branches.
    I don’t agree with this as there are still branches of RBS in England. However, you are correct in the fact that you can transact in both RBS and NatWest in the same way. 
    Seeing you disagree with @gary1312 saying that the only RBS branches in England are Holts, Drummond and "one just south of the Scottish border" - i.e. Berwick upon Tweed - maybe you'd like to tell us where they all are?

    Here's a link to the RBS branch finder to help you:

    https://www.rbs.co.uk/search-results/locator.html

    Helpful hint: @gary1312 is right and there aren't any.
    There was a RBS branch in my area until recently and I’m down south. 
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • RG2015
    RG2015 Posts: 6,048 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    chuwi said:
    Santander re-did their online banking, making it unusable for me. I had made a load of adblock rules to remove the ads-not-ads, things like "credit card account. You have 0. Sign up now". Now the OLB has cartoons on the homepage, and will not work at all without Javascript. There is a typo in the HTML, one that tells the browser security stuff, and I have reported that but it remains! Sums up how the system is not to empower the customers, but the biz. I do not use OLB any more. The ads-mentality is so bad I raised a complaint about a member of staff in a branch telling me they do savings accounts, as if that isn't direct marketing. Any sense of regulations, law, or even quality services is nothing to these bank pricks
    I would imagine that staff are obliged to promote their products to customers at every opportunity.

    Your complaint about a member of staff will probably result in them getting a bonus.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.