Travel Money Max not working

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Silversinker
Silversinker Posts: 3 Newbie
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edited 19 April 2023 at 9:24AM in Site feedback
When I try use Travel Money Max to get a rate for Euros I get the message 'Sorry, something went wrong...There appears to be no companies offering this currency.'  :'(
If I then try different currencies I keep getting the same error.  Do you no longer offer Travel Money?
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  • eskbanker
    eskbanker Posts: 31,076 Forumite
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    Just tried it myself and it worked fine - have you tried a different device/browser?
  • cheesy*wotsit
    cheesy*wotsit Posts: 95 Forumite
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    It's not just you.  I thought mine was broken too, so tried different browsers and currencies with no luck.  I've tweeted Martin and also reported it so hopefully it'll get looked at soon.
    Spare change tin in force this year!
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  • Pammieh
    Pammieh Posts: 31 Forumite
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    hi there - I have the same problem today - on both laptop and mobile. Did this get resolved? thanks
  • Pammieh
    Pammieh Posts: 31 Forumite
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    Ping - still having the same issue - anyone else?
  • ihateflying58
    ihateflying58 Posts: 2 Newbie
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    I have just tried 3 different search engines and cleared all history so the above fault hasn’t been resolved
  • heatherw_01
    heatherw_01 Posts: 6,554 Ambassador
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    Strange as it is working for me.
    Just tried using Brave (Chromium)
    I’m a Forum Ambassador and I support the Forum Team on the Quick Grabbit, Freebies, Overseas Holidays & Travel Planning and the UK Holidays, Days Out & Entertainments boards.
    If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
    All views are my own and not the official line of MoneySavingExpert.
  • columbo81
    columbo81 Posts: 4 Newbie
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    Seems to be an intermittent problem. It didn't work for me for weeks then it started working yesterday. Today back to not working, tried in Chrome, Brave and DuckDuckGo and same result. 
  • wilfullad
    wilfullad Posts: 3 Newbie
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    Haven't been able to get it working for weeks now, either on Chrome or IOS.  Is there anyone at Money Saving Towers doing anything about this?
  • MSE_James
    MSE_James Posts: 1,184 Community Admin
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    Hello - the team is aware that some users have been experiencing problems with Travel Money Max and work is in hand to resolve this.

    Thank you for your patience.
    Official MSE Forum Team member.
    Please report all problem posts to forumteam@moneysavingexpert.com
  • skiking
    skiking Posts: 35 Forumite
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    MSE_James said:
    Hello - the team is aware that some users have been experiencing problems with Travel Money Max and work is in hand to resolve this.

    Thank you for your patience.

    Is there any update to this as Travel Money Max still appears not to be working
    Snootchie Bootchies!
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