Broadband increase during contract term - Any options
in Broadband & internet access
11 replies 614 views
Are there any options available for broadband packages that don't increase their prices mid contract? Or at least give you the option to leave?
I can't find any, and the comparison sites don't have a filter to exclude those that do have contract terms to allow increases?
The only option I could think of is to select for 1 month contracts, but there do not seem to be any of them.
Anyone have any ideas?
I just think it is immoral to tie your customers into a long contract and then have the option to increase the prices mid term, without allowing you you leave.
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Or just choose 12 month contract...
That's like a bus driver asking you for more money half way through the journey.
If they want to increase the price, do it after the contract has ended and you're on a 30-day rolling. They can't wait for 24 months? Start offering affordable 12 month contracts then!
Because 16% rises isn't reasonable in my opinion.
Would people be happy with 20%? 30%? What percent suddenly becomes unreasonable?
Of course, I could add a "15% uplift". However, each provider has their own stated increase, so it's add 3%+RPI for this one and 2% + CPI on another one. And each one do their auto increases at different times of the year. So it depends on when you do the comparison as to how much the "12 month contract" will cost. It's not as simple as a "15%uplift".
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Three (mobile) annoyed me greatly with their mid contract inflations, and as a result i left them for a mobile provider that didn't do that so ill be doing the same with Plusnet when the contract is up.
If you care about this stuff, read the full terms of the contract before signing up.
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