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Cap on standing charges
Comments
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If you believe you are being overcharged then I would say definitely escalate it as a complaint once you have checked to be 100% certain you’re not missing anything and the charge is subsequently discounted. Apologies if you have already done it but you could post the bill (with personal details and meter number removed) here and others could see if they can spot anything that might have slipped by you? At the least it might give you more confidence in making a complaint later - and of it turns out there is an error, I bet it doesn’t just affect you! The bill will also confirm the tariff details, payment method etc.🎉 MORTGAGE FREE (First time!) 30/09/2016 🎉 And now we go again…New mortgage taken 01/09/23 🏡
Balance as at 01/09/23 = £115,000.00 Balance as at 31/12/23 = £112,000.00
Balance as at 31/08/24 = £105,400.00 Balance as at 31/12/24 = £102,500.00
Balance as at 31/08/25 = £ 95,450.00
£100k barrier broken 1/4/25SOA CALCULATOR (for DFW newbies): SOA Calculatorshe/her0 -
jinman said:...They sent me a list of the new rates and the standing charge for electricity is 43.25p per day. When I looked on the MSE website I understood that the cap for this rate in London was 33.16p per day.I've just checked the So Energy website and they are correctly quoting the capped rates we would expect for London postcodes on So Flex...What do you see there if you enter your postcode?As someone else mentioned earlier, I wonder if you are actually in the South East region...
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searching a couple of london postcodes i know i wonder if theres' been a silly mistake somewhere.
is there any chance at all that someone at So (or even maybe the op) has misunderstood or misread something and there actually quoting the e7 rate. as that's coincidentally very close to the rate given in the op and it could be a typo or a badly formatted table maybe?
Almost everything will work again if you unplug it for a few minutes, including you. Anne Lamott
It's amazing how those with a can-do attitude and willingness to 'pitch in and work' get all the luck, isn't it?
Please consider buying some pet food and giving it to your local food bank collection or animal charity. Animals aren't to blame for the cost of living crisis.0 -
jinman said:jinman said:Thanks for all your comments. Unfortunately, the only place I have seen the 33.16p per day electricity standing charge, apart from on the MSE website is the EDF chart which Scot 39 gave a link to. I can't see any govt documents that give this figure. Without as official source I don't think I can argue with So Energy.which shows the standing charges and undiscounted cap prices excluding vat2
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jinman said:Thanks for all your comments. Unfortunately, the only place I have seen the 33.16p per day electricity standing charge, apart from on the MSE website is the EDF chart which Scot 39 gave a link to. I can't see any govt documents that give this figure. Without as official source I don't think I can argue with So Energy.The press and even govt ministers have been guilty about focusing on the average figure - as does the Ofgem press release - but then it always provides the full detail tables - that it sends suppliers too.The link to the Ofgem website in my orginal post - and again as directly linked to above by @molerat - gives the annual standing charge rates (in the NIL kWh) columns.The 33.16p for inner London comes from the Ofgem table for SR electric - for Nil kWh - for Other Payment method (Ofgem speak for DD) = £115.26+ 5% VAT / 365 = 33.16pSouthern is £154.39 = 44.41p (42.3p ex VAT) - but that's not an exact matchAs others have seen the "correct" regional rate for London post codes with your supplier, can you check your MPANAs per my original - too long post -If you have a bill handy, can you check actual regional code - first 2 digits on bottom line of MPAN ?Its normally presented in a 2 line grid - see examples at - they fromally call it the Distribution ID - there is also a regional map -Southern = 20Eastern = 10Or use the link provided by @Spoonie_Turtle or SO website as others have aboveThey still list fixes and variable tariffs - are your figures for their standard Flex tariff ?
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MWT said:jinman said:...They sent me a list of the new rates and the standing charge for electricity is 43.25p per day. When I looked on the MSE website I understood that the cap for this rate in London was 33.16p per day.I've just checked the So Energy website and they are correctly quoting the capped rates we would expect for London postcodes on So Flex...What do you see there if you enter your postcode?As someone else mentioned earlier, I wonder if you are actually in the South East region...
No not in South East. My postcode is W10.
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I've just selected a random postcode to use from W10 and got this:
🎉 MORTGAGE FREE (First time!) 30/09/2016 🎉 And now we go again…New mortgage taken 01/09/23 🏡
Balance as at 01/09/23 = £115,000.00 Balance as at 31/12/23 = £112,000.00
Balance as at 31/08/24 = £105,400.00 Balance as at 31/12/24 = £102,500.00
Balance as at 31/08/25 = £ 95,450.00
£100k barrier broken 1/4/25SOA CALCULATOR (for DFW newbies): SOA Calculatorshe/her0 -
@jinman can you post a picture of where it says your tariff rates? I wonder like ariarnia whether there's been a misreading - their tariff rate tables online are IMO very unintuitively formatted.1
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Hi OP
Is this what you was looking for?The price cap has been replaced by the Energy Price Guarantee as the cap on consumer energy bills until April 2024. ... Daily standing charge: £0. 46.Electricity: £0.34 per/kWh; Daily standing char...Gas: £0.10 per kWh; Daily standing charge: £0. ...0 -
jinman said:MWT said:jinman said:...They sent me a list of the new rates and the standing charge for electricity is 43.25p per day. When I looked on the MSE website I understood that the cap for this rate in London was 33.16p per day.I've just checked the So Energy website and they are correctly quoting the capped rates we would expect for London postcodes on So Flex...What do you see there if you enter your postcode?As someone else mentioned earlier, I wonder if you are actually in the South East region...
No not in South East. My postcode is W10.Have you put your postcode into the So Energy website link I posted earlier, just to make sure there is no aberration on their system?If that also shows the correct, lower standing charge then you are left with a communication error...
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