RM Tracked 48 with signature (100 comp) cheaper than 2nd class recorded (50 comp) What am I missing?

jon81uk

We'll have to see if it does change price again on the 3rd of April!

soolin

jon81uk said:

We'll have to see if it does change price again on the 3rd of April!

Let's hope it does get extended, as it is a very useful service. It will be interesting to see what new prices we get then anyway as that's when I believe it is rumoured the new postal prices will come into force. 

KxMx

the_lunatic_is_in_my_head said:

Does anyone know if Royal Mail offer compensation for delays with 24/48 Tracked please?

I had a parcel take 44 days to be delivered and was expecting the postage back, I'd actually put in a claim for loss after a month and they eventually replied to say this has been delivered case closed so I replied to point out I know but it was very late and they said sorry no refund due. 

There isn't any mechanism to claim for late delivery with Tracked24/48, so unfortunately what they told you is correct. I expect it's in the T&C's somewhere. 

soolin

KxMx said:

the_lunatic_is_in_my_head said:

Does anyone know if Royal Mail offer compensation for delays with 24/48 Tracked please?

I had a parcel take 44 days to be delivered and was expecting the postage back, I'd actually put in a claim for loss after a month and they eventually replied to say this has been delivered case closed so I replied to point out I know but it was very late and they said sorry no refund due. 

There isn't any mechanism to claim for late delivery with Tracked24/48, so unfortunately what they told you is correct. I expect it's in the T&C's somewhere. 

I suspect it is because it is not a guaranteed service. 

Money_Grabber13579

cymruchris said:

Money_Grabber13579 said:

Remember though that you can’t drop off RM tracked parcels at a post office, whereas you can with the signed for delivery option. Not an issue though if RM are collecting the parcels.

I'm not sure that's correct - I dropped my parcels into the post office earlier today. It may have been the case in the past - as I recall there was a time a while ago the post office wouldn't take a parcel - but the website indicates they can be dropped off at the post office, and I did.

Thanks, that must have changed quite recently. I remember noticing last year before the parcel collect service was rolled out that I couldn’t drop off at a post office and had to make the journey to the delivery office instead, so good to see post offices can be used now for tracked parcels.

Money_Grabber13579

jon81uk said:

We'll have to see if it does change price again on the 3rd of April!

I suspect it will, not least because postal prices are likely to increase in price generally from the start of April (although this hasn’t been confirmed by Royal Mail yet).

soolin

Money_Grabber13579 said:

cymruchris said:

Money_Grabber13579 said:

Remember though that you can’t drop off RM tracked parcels at a post office, whereas you can with the signed for delivery option. Not an issue though if RM are collecting the parcels.

I'm not sure that's correct - I dropped my parcels into the post office earlier today. It may have been the case in the past - as I recall there was a time a while ago the post office wouldn't take a parcel - but the website indicates they can be dropped off at the post office, and I did.

Thanks, that must have changed quite recently. I remember noticing last year before the parcel collect service was rolled out that I couldn’t drop off at a post office and had to make the journey to the delivery office instead, so good to see post offices can be used now for tracked parcels.

I think it changed about September 2022 , suddenly one day they showed post office drop offs were allowed.