Parking Control Management LTD / Gladstone Solicitors Letter Before Claim

fizzy1234

Hi,

I have received an LBC from GS.

I want to send an SAR to PCM, however there is no DPO on the Privacy pages.

This is what there terms state

16.3 You can contact us:

(a) by post, to the postal address given above;

(b) using our website contact form;

(c) by telephone, on the contact number published on our website from time to time; or

(d) by email, using the email address published on our website from time to time.

18. Data protection officer

18.1 You can contact our Data Protection Officer with respect to our obligations under data protection law using any of the contact methods listed in section 16.3.

Does have any one have a direct email ? Am I doing the correct for requesting an SAR from PCM, I will also send an email to GS stating my intentions.

Thanks

Le_Kirk

According to my records, it used to be dpo@pcm-uk.co.uk but is now info@pcm-uk.co.uk.  Is the letter you received actually a letter before/of claim giving you 30 days to respond or is it a debt recovery letter dressed up as a LBC giving you 14 days to respond?  If it is a proper LBC you could follow the advice in the NEWBIE sticky to tell the solicitors that you are seeking debt advice etc...........

fizzy1234

thank you for the email, saw the info@ but thought there maybe a specific email..

Oh wow, didn't realise they will be that dirty lol..

Looks like its LBC with 30 days

So I plan to request SAR from PCM

I also will be emailing the solicitor in regards to seeking debt advice as mentioned on the newbie guide.

fizzy1234

When should I send the emails, shall I wait until its closer to the 30 days, or shall I send asap ?

fizzy1234

plan to send the following 


TO PCM






TO GS

Le_Kirk

Don't offer them the chance to slow down the process by asking if they require more info to prove who you are (and certainly don't send photo evidence such as driving licence or passport) as the copy of their letter and a copy of your V5C should be enough proof.

fizzy1234

And when shall Iook to send it to them 

Le_Kirk

You will wait one calendar month for your data from a SAR so best to submit now, although the information received will be more useful at witness statement stage rather than defence.

fizzy1234

Hi, So I have received the SAR and a response from the solicitor asking to pay up or threating court.

What can I expect now ? Or what are the next steps

Thanks

B789

fizzy1234 said:

Hi, So I have received the SAR and a response from the solicitor asking to pay up or threating court.

What can I expect now ? Or what are the next steps

Second post in the Newbies/FAQ thread explains it all.

fizzy1234

I have now received the attached letter. What should I expect now ?