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Parking Control Management LTD / Gladstone Solicitors Letter Before Claim

Hi,

I have received an LBC from GS.

I want to send an SAR to PCM, however there is no DPO on the Privacy pages.

This is what there terms state

16.3 You can contact us:

(a) by post, to the postal address given above;

(b) using our website contact form;

(c) by telephone, on the contact number published on our website from time to time; or

(d) by email, using the email address published on our website from time to time.

18. Data protection officer

18.1 You can contact our Data Protection Officer with respect to our obligations under data protection law using any of the contact methods listed in section 16.3.


Does have any one have a direct email ? Am I doing the correct for requesting an SAR from PCM, I will also send an email to GS stating my intentions.

Thanks
«134567

Comments

  • Le_Kirk
    Le_Kirk Posts: 22,302 Forumite
    First Anniversary First Post Photogenic Name Dropper
    According to my records, it used to be dpo@pcm-uk.co.uk but is now info@pcm-uk.co.uk.  Is the letter you received actually a letter before/of claim giving you 30 days to respond or is it a debt recovery letter dressed up as a LBC giving you 14 days to respond?  If it is a proper LBC you could follow the advice in the NEWBIE sticky to tell the solicitors that you are seeking debt advice etc...........

  • thank you for the email, saw the info@ but thought there maybe a specific email..

    Oh wow, didn't realise they will be that dirty lol..

    Looks like its LBC with 30 days

    So I plan to request SAR from PCM

    I also will be emailing the solicitor in regards to seeking debt advice as mentioned on the newbie guide.


  • When should I send the emails, shall I wait until its closer to the 30 days, or shall I send asap ?
  • plan to send the following 


    TO PCM






    TO GS

  • Le_Kirk
    Le_Kirk Posts: 22,302 Forumite
    First Anniversary First Post Photogenic Name Dropper
    Don't offer them the chance to slow down the process by asking if they require more info to prove who you are (and certainly don't send photo evidence such as driving licence or passport) as the copy of their letter and a copy of your V5C should be enough proof.
  • And when shall Iook to send it to them 
  • Le_Kirk
    Le_Kirk Posts: 22,302 Forumite
    First Anniversary First Post Photogenic Name Dropper
    You will wait one calendar month for your data from a SAR so best to submit now, although the information received will be more useful at witness statement stage rather than defence.
  • fizzy1234
    fizzy1234 Posts: 36 Forumite
    First Anniversary First Post Name Dropper
    Hi, So I have received the SAR and a response from the solicitor asking to pay up or threating court.

    What can I expect now ? Or what are the next steps

    Thanks
  • B789
    B789 Posts: 3,441 Forumite
    First Anniversary First Post Name Dropper Photogenic
    fizzy1234 said:
    Hi, So I have received the SAR and a response from the solicitor asking to pay up or threating court.

    What can I expect now ? Or what are the next steps
    Second post in the Newbies/FAQ thread explains it all.
  • fizzy1234
    fizzy1234 Posts: 36 Forumite
    First Anniversary First Post Name Dropper
    edited 5 June 2023 at 1:02PM
    I have now received the attached letter. What should I expect now ? 
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