British Gas not giving full energy discount

Alnat1

January has been later for most people, I assume because of bank holiday dates. Probably delayed when the government sent the money to the companies and so they were unable to send it on to their customers for a few days.

400ixl

Astria said:

jazzy said:

What date of the month are you guys receiving the energy discount payment from British Gas? Seems to vary from month to month on my account.

All providers vary from month to month, but should be within the first 10 days of each month.

BG emails told me it would be within 10 working days (14 days) of the direct debit coming out, which it has been for me. It hasn't been within the first 10 days of the month. It has varied month 1 month by a few days but nothing more than that.