IMPORTANT: Please make sure your posts do not contain any personally identifiable information (both your own and that of others). When uploading images, please take care that you have redacted all personal information including number plates, reference numbers and QR codes (which may reveal vehicle information when scanned).

DCB Legal Letter of Claim - UKPC

Hi, 

I recently received a letter of claim for £800 for 5 windscreen PCNs in 2018 (worked in retail and was told to park in the retail park carpark). 
I have requested a SAR from UK Parking Control Limited, is the below information alone suitable for my email to DCB Legal:

(a) I am seeking debt advice but I deny any debt and the case must be put 'on hold' for not less than 30 days under the PAP for debt claims 2017.
(b) I have sent your client a SAR
(c) also confirm your correct 'address for service' if you've moved and the PPC has two addresses.
(d) ask them to explain their legal authority to add £60 which is fake (ABUSE OF PROCESS)

Thank you in advance!
«13456724

Comments

  • Fruitcake
    Fruitcake Posts: 59,419 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 4 January 2023 at 4:57PM
    a and b, yes. Obviously you have to reword c and d. You can't just send it like it appears in your post above, and c only applies if you have moved.
    I married my cousin. I had to...
    I don't have a sister. :D
    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
  • Le_Kirk
    Le_Kirk Posts: 24,142 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    (a) I am seeking debt advice but I deny any debt and the case must be put 'on hold' for not less than 30 days under the PAP for debt claims 2017.
    (b) I have sent your client a SAR
    (c) also I confirm your my correct 'address for service' is nn, Street, Town  if you've moved and the PPC has two addresses.
    (d) ask them to please explain their your legal authority to add £60 which is fake - double recovery (ABUSE OF PROCESS)
    Adjust as above as advised by @Fruitcake; You won't receive an answer to (d) and if you haven't moved, just delete (c)
  • Coupon-mad
    Coupon-mad Posts: 148,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 5 January 2023 at 12:16AM
    Obviously, add a detailed paragraph telling them that there is no valid cause of action because you worked in retail for xxxxxxxxx store, and was told by Management to park in the retail park car park. As such you were never unauthorised and there was no permit needed.

    The whole point of pre-action stage is to respond properly and narrow the issues. Tell it like it is!  Attach email proof of your authority to park (if you can get it now from a helpful Manager).
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Thank you! No response yet, other than UKPC requesting my address to send SAR too. 
  • Hi, I have recieved another letter of claim for another PCN for the same car park on a different occasion. I sent the SAR back in January and have not heard anything back from UKPC. I have re-sent the same email to DCB legal including the new reference number. Is there anything else I should do?
  • Coupon-mad
    Coupon-mad Posts: 148,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    No, that's good enough as long as it was a robust response to try to shut them up.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • I received the following response: We note that you are seeking debt advice.

    For the purpose of clarity, we act on behalf of our Client, Uk Parking Control Limited and the Parking Charge Notice (PCN) was issued due to Vehicle Owner/Driver Left Site.

    The terms and conditions of parking would have made it clear that a PCN may be issued in the event that there was any breach of those terms.  Usually this is set at £100 and should be paid within 28 days.  However, there was an option to pay a discounted figure (usually £60) if prompt payment was made within 14 days. As payment was not made, either within 14 or 28 days, the creditor was entitled to instruct debt recovery agents / Solicitors to pursue payment and is entitled to recover the costs of doing so.  It would have been made clear in the terms and conditions set out in the signs that additional enforcement costs may be incurred in the event of non-payment.  

    Please note, due to your request to seek debt advice your file will be placed on hold for 30 days from the date of this email. Failure to provide sufficient evidence or make the payment within the stipulated time frame may result in a claim being issued against you without further notice.


    Should I do anything more? Thank you in advance! 

  • Coupon-mad
    Coupon-mad Posts: 148,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Yes, at the end if the 30 days send a version of the DCBLegal reply you'll find when you search the forum for Arnold Henderson Arkell Pressdram

    And this time (NOT YET, on day 30!) put both LBC refs and both PCN numbers in your reply.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Hi,

    I received this letter today despite not receiving the SAR. Is this genuine? What should I do?
  • Le_Kirk
    Le_Kirk Posts: 24,142 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Looks genuine to me; did you reply to the claim form, did you complete the AoS, did you file a defence?
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 349.8K Banking & Borrowing
  • 252.6K Reduce Debt & Boost Income
  • 453K Spending & Discounts
  • 242.8K Work, Benefits & Business
  • 619.6K Mortgages, Homes & Bills
  • 176.4K Life & Family
  • 255.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.