Octopus over charging

Officer_Dibble

frugalmacdugal said:

Hi,

DarrenEnderby said:

811 kW 
Total charge £392.88

DarrenEnderby said:

Thats for December 

so, that's so far this month, 28/29 units a day, seems a lot?

He might be running a small bakery or cannabis farm for all you know. I don't think the actual usage is the issue, it's more the being charged the right amount for it. Though I guess either of those would be a business and the EPG wouldn't apply.

Coffeekup

frugalmacdugal said:

Hi,

DarrenEnderby said:

811 kW 
Total charge £392.88

DarrenEnderby said:

Thats for December 

so, that's so far this month, 28/29 units a day, seems a lot?

Heat pump maybe.

silverwhistle

Coffeekup said:

Heat pump maybe.

EV charging? In which case one should be on a better tariff like Go or Intelligent..

DarrenEnderby

Its just an ordinary house with gas central heating and no cannabis farm or electric car. Only one child before it's assumed I have loads. 

DarrenEnderby

Anyway my question is, are octopus allowed to charge 50% more than the government maximum?

pscotty

I'm also on Flexible Avro October 2021v1

Todays bill looks like -

20th Dec 2022 4967.0 Customer reading

27th Dec 2022 4998.0 Customer reading
Energy Used 31.0 kWh @ 48.45p/kWh                  £15.02
Energy Price Guarantee 31.0 kWh @ 17.00p/kWh -£5.27
Standing Charge 7 days @ 45.62p/day                    £3.19
Subtotal of charges before VAT                               £12.94
VAT @ 5.00%                                                            £0.65

Total Electricity Charges                                          £13.59

Do you not have the Energy Price Guarantee line?

Officer_Dibble

No - the only circumstances in which that would happen it if it was an incredibly high fix, and the 17.8p EPG discount only brought it down to 50% more than the government maximum. As yours is a 2021 fix, that won't be the situation. Admin error.

t0rt0ise

DarrenEnderby said:

811 kW 
Total charge £392.88

That can't be the end total because there's no daily charge or vat added.. that is simply 811 multiplied by the tariff rate.

Ally_E.

DarrenEnderby said:

Yes its fixed. 
Flexible Avro October 2021v1 it says 

that's a variable tariff and not a fixed

Gerry1

Are Octopus really still working to Avro's tariffs, 15 months after they went bust?