freedom to speak up experience
New role in the NHS, never worked in the NHS before.
I still havent got a laptop or a login so I sat in the admin team office in the morning to do my statutory training online on a hot desk. I am in a clinical role as a trainee, 1st day. The service manager (who is also a clinical professionnal) at some point during the day shouted at one admin team for a mistake she made a few weeks after she started (a month ago). It didn't seem so bad but she really had a go at her and threatened her that if she was going to make the same mistake, she would give her a disciplinary warning. Everybody silently stared at their screen until the manager went, the young admin then left the room crying and everybody was shocked and apologised that i should see that on my first day and it is never so bad and the manager must be hormonal (!!!!!!?) and so on. the admin team was very supportive of the young admin and they encourage her to report it but she did not want to "make things worse". Funnily enough this happened when i was completing my "freedom to speak up" training....
I want to report the incident but i have no clue as if it was a one off or not and i am aware that the atmosphere is going to be awful if an investigation is opened. I fear retaliation both for the young admin but also for me. The group of old admin ladies have known each others for eon... so that leaves only me....
Any experience of outcome after a freedom to speak disclosure? or what would you do?
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The admin may decline to complain even if you say something and others may not wat to say something either.
It does not matter if it "only happened once" as it was wrong on every level so never forget that.
You may be next and then get feeble support from the others. Things like this never happen overnight it is a culture of poor/weak managers that lacks the ability to do their job properly and take it out on those they can.
If I was in your boots - I'd leave it as it appears this is nothing new and the victim does not want to complain and the old hands wittingly or unwittingly support the nasty manager.
You could send an anonymous complaint to personnel. You may never get to hear about it but they will call in the clown of a manager. As you are the newest the manager and others may think its you but trust me, unless you declare its you they will never be certain.
I worked in the NHS for many years and once I was working in a department where my line manager took exception to one of my colleagues. She simply did not like her. And picked on her endlessly. I was a witness to the harassment and my colleague decided to take the matter to her union (she was a senior nurse, so it was the nursing union). The outcome was in my colleague's favour - but she decided to accept a different post in a different health setting. Our manager received a reprimand and was told that if there were any similar occurrences then her own career would be in jeopardy. But kept her job and also kept her nose clean.
You really should report the incident. You are a new member of staff and what happened on your first day (or any other day) is totally unacceptable. Especially in a room full of people.
If more of your new colleagues could bring themselves to report it, that'd also be great.
You said "i have no clue as if it was a one off or not and i am aware that the atmosphere is going to be awful if an investigation is opened. I fear retaliation both for the young admin but also for me. The group of old admin ladies have known each others for eon... so that leaves only me.... "
I've worked in similar offices where there are people who have worked there for donkeys years and they put up with so much stuff it's unbelievable. That really IS the British way, though, isn't it? Put up and shut up. I think it's disgusting. There's only one person who should apologise to you and she hasn't done it yet, as far as you say.
Whether it was a 'one off' or not, it's unacceptable and you shouldn't worry about the atmosphere - from what you say, that isn't the place that you'll be working on a regular basis. An investigation DOES need to be opened.
This is bullying at its very worst. And public bullying. Please do report it. For everyone else's sake. If there's any retaliation, report that, too.
In every NHS organisation there's an HR department. See them without delay and make a written report. This is something that should not happen to anyone, anywhere in any working environment. That manager cannot be allowed to carry on with that behaviour and hormones should never be used as an excuse for anything!
Here's what acas has to say about bullying - https://www.acas.org.uk/search?keys=bullying
And if everyone took the attitude of not sticking up for those who perhaps are unwilling or unable to defend themselves then where would we be?
I worked in a toxic environment and took little s.....t but the knives were always out and the seniors were 2/3 faced but the manager was good to me as I was a very good worker and said very little but they eventually got to me when we had a new manager that was weak and taken in by the bullies. This was due to me not being a senior office title but on a higer payment that almost matched their rate of pay really wound them up but trust me I was more than capable of doing my job and carrying the clowns.
@ but my best co-worker appeared from returning from a vist and told me quietly that this was not me and asked me to leave the office with them We had a chat and this buddy of mine let lose how they were being belittled, undermined etc etc in their supervision and everything. Me, this buddy, the bullies ex buddy nd two others met personnel - we felt we were brushed off - we took union reps with us - their was a 6-month internal investigation and the new manager was sacked, two were suspended and left and the others changed their job. (I've not posted the full fact her as someone may work out where this was)
If you feel you are doing a good/fair job and not taking the p and being treated unfairly, victimised, work is nitpicked and you are being set up to fil and other staff are being coaxed against you, you are being marginlesed, mocked, etc, etc - keep a simple diary with dates/names and who else was present etc then with a unit rep demand to seek the personnel manager if you don't trust the allocated personnel officer to your team/group etc.
Intially you may feel it's pointless but often its not. WARNING, unless you have at least one good buddy in your office etc, personally I could not hack it.
ps - some of these inadequate bullies life is the office and they thrive on other people's misery. Only share with others at work that you don't mind sharing with everyone else as they spread the downs about your life and add a bit of spice to it. having said that we often have one other in a office you could trust and I was lucky I had two people.
OP, please don't act on the advice you have received so far without reading other posts by the people seeking to advise you.