£400 rebate energy bill

Fulli01

Jyana said:

Fulli01 said:

MattMattMattUK said:

Fulli01 said:

Deleted_User said:

Fulli01 said:

StevieEJ said:

Hi new to this do do forgive me if this has been answered. How do you get the government energy support if you have a secondary meter? Ie landlord owns the meter? 

Hi,
I'm in the same position as you, along with my two neighbours.
We live in 3 small cottages on our landlord's property, and we all have our own electric meters.
Our electric is supplied from the landlord's house via his meter.
The landlord gives us a bill regularly, according to our meters readings.

We have approached the landlord about the energy rebate. He's already being credited the monthly discount to his account. He said he is willing to split the discount between all four dwellings including his. I consider this very reasonable of course, but it doesn't really solve the issue, considering each of us are entitled to the whole energy rebate of £400. Not just a quarter of it. 

If you hear anymore on this StevieEJ I would be very grateful if you could let me know.
Thanks. 

You're not though.

You might want to be eligible, but as the scheme is written you are not.

As far as I'm aware, and according to the government website. the eligibility for the rebate is ALL households with a domestic electricity connection.

Yes as a headline, but the devil is in the detail, anyone on a sub-meter does not have a domestic electricity connection in the way that the scheme has been designed, which specifies a domestic energy account with one of the regulated energy providers. They do say that they are looking at ways to help other households, but it seems that there has been no progress on that since the original announcement and it appears likely it will end up getting dropped due to issues administering any such extension to the scheme. 

Thanks for the reply.
Yes I'm aware of their supposed intention to include all households in the scheme, hence my interest in the original post.
Unfortunately I'm not privy to the specific details of the scheme as you seem to be.
Is it possible you could post a link perhaps? 

Here's the link to the government site, where it refers to it being administered by domestic suppliers only I'm afraid.


ETA: I have just noticed that you have said that you pay a full standing charge each. I would pay particular attention to the Ofgem’s guidance on protection against this in the Note to Editors part of this page, as this is not allowed and you will be able to claim this back.

Thank you for your reply and for your input. I appreciate it greatly.

Gerry1

Fulli01 said:

It's either stay quiet and keep the status quo, or approach Ofgem with our situation.

No point in approaching Ofgem, they don't get involved in individual disputes with energy suppliers, let alone landlords.  You'd need to go to Trading Standards via Citizens Advice.

ariarnia

Gerry1 said:

Fulli01 said:

It's either stay quiet and keep the status quo, or approach Ofgem with our situation.

No point in approaching Ofgem, they don't get involved in individual disputes with energy suppliers, let alone landlords.  You'd need to go to Trading Standards via Citizens Advice.

i'm not sure how much help trading standards would be. there website says 



if what the op wants is there money back and for the bills to be adjusted going forward then first step should be a cup of tea and conversation with the landlord (who might not know there not supposed to be claiming the full standing charge and did earlier seem reasonable about splitting the rebate).  

if they say no or threaten eviction or anything like that then the housing forum on here is a good place for advice. https://forums.moneysavingexpert.com/categories/house-buying-renting-selling 

or citizen advice like it says on the trading standards website. but the ofgem guidance says its a civil matter so i think if it gets that far it's probably a case for small claims from all the tenants (the fees can be included). probably for 6 years i'd think. money claim online (the small claims website) has lots of info on how to submit and claim and calculate things like interest. 

Ziggypig

Hi,
I am new to this forum. I have been passed from pillar to post trying to get the help and information I need but sadly still in limbo.
I live in a privately rented bungalow which is part of a commercial farm estate. There are four tenanted properties. I have my own meter in my garage and give meter readings quarterly to my landlord. He then produces an invoice. I pay a standing charge and usage. I pay via bank transfer. My heating is fuelled by oil, for which I too have my own oil tank which is solely for my property and I purchase my own oil. I have lived here for 3.5years and on checking my tenancy agreement it does not state that the electricity is supplied and billed directly to my landlord. This arrangement was explained verbally on moving in. 
My landlord and landlady are elderly (in their nineties) so may not be up to date with all current affairs and procedures. I have asked one of their daughters for help but not heard anything as yet. 
It appears that no one has the answers that I am looking for. As I have no direct energy supplier I can not claim, and this is the same for my heating oil allowance. I have also contacted the letting agent used, and they too are unclear as how we as tenants are to proceed.
Any help or information would be so gratefully received. I believe that my landlord is on a commercial tariff. 
Many thanks in advance.

pochase

Welcome to the forum.

The answers are still mainly the same as in this thread.

You don't have a direct contract with your supplier, so you don't get the £400 through your supplier. There is still no answer how those who lose out can get the money. The planned application process has now been postponed to the end of February.

You are also losing out on the EPG if your landlord has a commercial account, he might pay more and can bill you this higher unit rates.

Only question is the standing charge. He cannot charge everybody the full standing charge, it should be pro rata. but he is able to charge you admin fees for the sub meters.

Spoonie_Turtle

@Ziggypig you will be able to apply for the £200 Alternative Fuel Payment when the applications open - supposed to be end of this month, we'll see.

The £400 will be the EBSS Alternative Fund.  The terms in bold are what you'll need when searching for upsates/info.

ginfreak

We also have a sub-meter and pay the Landlord directly when he produces a bill after giving him our meter readings.  What I can't find anywhere, including the government website, is if we are entitled to get the £400 energy rebate if the unit price of electric is below a certain level?  

We are currently paying a very low fixed business rate of 18p per unit for Electricity.  I know we are lucky it's that low but are we still entitled to the £400?

Any help would be greatly appreciated.

thanks.

molerat

ginfreak said:

We also have a sub-meter and pay the Landlord directly when he produces a bill after giving him our meter readings.  What I can't find anywhere, including the government website, is if we are entitled to get the £400 energy rebate if the unit price of electric is below a certain level?  

We are currently paying a very low fixed business rate of 18p per unit for Electricity.  I know we are lucky it's that low but are we still entitled to the £400?

Any help would be greatly appreciated.

thanks.

The payment is not dependent on how much you pay

https://www.gov.uk/apply-energy-bill-support-if-not-automatic

MWT

ginfreak said:

We are currently paying a very low fixed business rate of 18p per unit for Electricity.  I know we are lucky it's that low but are we still entitled to the £400?

You may be entitled to help because your landlord does not provide your supply from a domestic meter, check here to see if you qualify...

https://www.gov.uk/apply-energy-bill-support-if-not-automatic