Anyone switched for the NatWest £175 31 October 2022 at 3:44PM in Budgeting & bank accounts 32 replies 2.8K views

mclaren32

My outcome was similar.

My wife switched a sole account into her sole account in 2018. That apparently is enough to invalidate me switching a sole account into our joint account.

They also invited me to lodge a complaint which I have done.

33q

33q said:

33q said:

Switched 31 October. RBS essentially the same bank paid really quickly so I felt the need to check when payment is due and importantly to confirm I am eligible

Despite receiving my confirmation stating I would get the bonus by 23/12 I had still not received my bonus by then so I messaged them. 

Reply came back that I’m not eligible! So no Bonus. I had switched previously in April 2018 but I thought it was earlier….my error

They invited me to complain if not happy….so I have…nothing to lose

I will update on the outcome 

A prompt reply this morning with £50 compensation offered and an apology for their error. A fair result in my opinion.