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Anyone switched for the NatWest £175



  • mclaren32mclaren32 Forumite
    283 Posts
    Part of the Furniture 100 Posts
    My outcome was similar.

    My wife switched a sole account into her sole account in 2018. That apparently is enough to invalidate me switching a sole account into our joint account.

    They also invited me to lodge a complaint which I have done.
  • 33q33q Forumite
    39 Posts
    Seventh Anniversary 10 Posts
    33q said:
    33q said:
    Switched 31 October. RBS essentially the same bank paid really quickly so I felt the need to check when payment is due and importantly to confirm I am eligible

    Despite receiving my confirmation stating I would get the bonus by 23/12 I had still not received my bonus by then so I messaged them. 

    Reply came back that I’m not eligible! So no Bonus. I had switched previously in April 2018 but I thought it was earlier….my error

    They invited me to complain if not happy….so I have…nothing to lose

    I will update on the outcome 

    A prompt reply this morning with £50 compensation offered and an apology for their error. A fair result in my opinion.
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