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Money Moral Dilemma: Should we walk away from the window fitter who won't fit our windows?
edited 18 October 2022 at 4:48PM in In my home (includes DIY) MoneySaving
41 replies 26.3K views
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These we’re all ignored. I then submitted a claim at court using”Simple Procedure”
that did the trick.
suddenly doors had arrived and were fitted within a week. I got reimbursed for costs of sending letters and lodging claim at court.
He may quickly come back and either tell you to shove it or apologize and make you a priority so you update your review.
But, yes, this needs doing properly, and with the correct requirement of a deadline - duration and warnings.
You follow CAB/legal guidelines for two reasons - the first is that, just because this twit is being lax, doesn't mean you should be. And the other is to 100% protect yourself from any claim, or even the aggro of having to counter a daft one.
Just visualise; after you've set in motion a new installer, this original guy turns up unannounced with a load of bespoke windows ready to fit; you are about to enter a complete 'mare, unless you have followed the correct guidelines. So DON'T consider just 'walking away'.
At the same time, get at least two other quotes for the work - get the ball rolling on this right away. It may even be that you already have a couple of alternatives - after all, you DID initially get THREE quotes, didn't you? (Be upfront - explain there was little to choose between the contractors a year ago, and it was essentially a lottery which one to go for. Of course, you now regret your arbitrary choice...)
Words, words, they're all we have to go by!.
(Pity they are mangled by this autocorrect!)