Spectos/Royal Mail Monitoring and Posting Panel

bdark2755

gt94sss2 said:

bdark2755 said:

I’ve been rewarded 10 points for returning a transponder but I haven’t!! The 1st transponder to be returned went into the postbox this morning. Yet these point were rewarded on the 8th March.
Do we get points when a recipient that has received something we sent them returns one? 

I've also received points for an item I didn't receive/return which was balanced out by not receiving points for something I did return!

I'm guessing these are teething issues but if sending several back, you may want to keep a track of which ones!

Good shout 👍

kerri_gt

My 'transponders to return ' and qty i actually had has finally balanced. One to return, one in hand, or rather in the post box now.

Money_Grabber13579

I see Spectos have the same bug that Kantar had. Received an invite to the unaddressed mail survey and once I’d filled out the form, thanked me for accepting the correctly delivered mail survey.

One thing I noticed about the form was that it was very specific about recording unaddressed mail delivered by Royal Mail. Perhaps I’m misremembering but with Kantar, wasn’t it recording unaddressed mail delivered by anyone?

Graceglow

Money_Grabber13579 said:

I see Spectos have the same bug that Kantar had. Received an invite to the unaddressed mail survey and once I’d filled out the form, thanked me for accepting the correctly delivered mail survey.

One thing I noticed about the form was that it was very specific about recording unaddressed mail delivered by Royal Mail. Perhaps I’m misremembering but with Kantar, wasn’t it recording unaddressed mail delivered by anyone?

The same thing has just happened to me! Another glitch in the system. Do you think that means we are now on a resting period?  Spectos stated that you wouldn’t be invited to participate in surveys whilst you’re on an active cycle. 

NBLondon

Money_Grabber13579 said:

I see Spectos have the same bug that Kantar had. Received an invite to the unaddressed mail survey and once I’d filled out the form, thanked me for accepting the correctly delivered mail survey.

One thing I noticed about the form was that it was very specific about recording unaddressed mail delivered by Royal Mail. Perhaps I’m misremembering but with Kantar, wasn’t it recording unaddressed mail delivered by anyone?

Just went into email and agreed to do this.  I seem to remember that Kantar wanted numbers of everything (possibly to tell RM how many others were around in that area for them to hunt extra business?)  Spectos on the other hand have the extra questions about whether you are taking any action after seeing the leaflet - which is new.

Graceglow said:

The same thing has just happened to me! Another glitch in the system. Do you think that means we are now on a resting period?  Spectos stated that you wouldn’t be invited to participate in surveys whilst you’re on an active cycle. 

I've just been accepted onto it starting next week and I'm definitely still active - I've got a bundle for 1st April and the app shows one for 3rd April too.

NBLondon

HomingPigeon said:

I've received a jiffy bag to post (think it is a small book). It has 5 x 1st class stamps on it, which = £4.75 postage. I'm sure it has been priced as a 1st class small parcel.

I've just received another one to go out (no free books for me...)  It's the next size up of Jiffy and feels heavier,   So perhaps they are just slapping 5x 1st on all Jiffys to cover a range of size and weight.

NBLondon

kerri_gt said:

My 'transponders to return ' and qty i actually had has finally balanced. One to return, one in hand, or rather in the post box now.

Could be right for me too - yesterday it was 4 and now it's 1.   1 arrived in the post today - not yet logged.  So I'll log it and see if it changes then log the return and see if it changes.

HonestJohn

NBLondon said:

HomingPigeon said:

I've received a jiffy bag to post (think it is a small book). It has 5 x 1st class stamps on it, which = £4.75 postage. I'm sure it has been priced as a 1st class small parcel.

I've just received another one to go out (no free books for me...)  It's the next size up of Jiffy and feels heavier,   So perhaps they are just slapping 5x 1st on all Jiffys to cover a range of size and weight.

They are putting 5 x 1st class on cardboard envelopes too

NBLondon

NBLondon said:

kerri_gt said:

My 'transponders to return ' and qty i actually had has finally balanced. One to return, one in hand, or rather in the post box now.

Could be right for me too - yesterday it was 4 and now it's 1.   1 arrived in the post today - not yet logged.  So I'll log it and see if it changes then log the return and see if it changes.

Spoke too soon...  I logged the inbound item and the number of transponders went down to zero!  I closed the app and re-opened and it went back to 1 so I marked it as returned.  (It goes in the post-box when the rain stops).

Meanwhile, the app is telling me to expect 2 test letters and 2 packages.  I've logged one of each today and it stays at 2.

HomingPigeon

///I've just received another one to go out (no free books for me...)  It's the next size up of Jiffy and feels heavier,   So perhaps they are just slapping 5x 1st on all Jiffys to cover a range of size and weight.///

I agree, that's what it looks like. No free book for me yet, either. For those who've received a book, what's the title of it?