Spectos/Royal Mail Monitoring and Posting Panel

NBLondon

Spectos strikes again… I dashed out in the rain to post a bundle and when I tried to log it - the postbox suddenly doesn't appear in the list. The box I have been using as long as Spectos have had the contract and 6 years of Kantar before that… Now this is the hybrid post/parcel box that caused a problem earlier in the year because it doesn't come up as a parcel box. So it could be that RM have sent an update to the lists and either they have messed it up or Spectos have implemented the new list wrongly… but how many messages will it take for Spectos to even understand the issue?

NBLondon

Got the same report as before - the list is updated weekly by RM, sometimes it gets out of sync if there has been a temporary suspension (there hasn't), we're working on an app update that will allow you to report anyway, we'll credit you with the points…

I reckon if it happens again, I'll just report it at the next box along and not bother highlighting the issue.

Richard_1986

Hi just been accepted on the panel after quite a few years waiting.

Where do I find more out about what I need to do etc.

I've done the questionnaires last week then the app sent a notification today to say two bundles are being sent out.

Thanks

t0rt0ise

https://forums.moneysavingexpert.com/discussion/comment/82041000#Comment_82041000

The questionnaires should have told you what you need to know but there will be a sheet of information with each thing you are sent. If you have any particular queries along the way, post here, but it's all self explanatory really.

elsien

On ready stage with Spectos - email on 2 June telling me there was a space in my area. I clicked the link to accept it and waited for the postal packs to start to arrive.

Forwards to today, when I get an email telling me I’ve moved to the ready stage and they will let me know when a space becomes available.

The words arris and elbow come to mind.

savergrant

https://forums.moneysavingexpert.com/discussion/comment/82051362#Comment_82051362

Have you gone live in the app at all? It could be they offered the place to more than one panellist and soneone else was chosen

MikeyPGT

Typical! I cashed in my stamps last week and today had a message telling me that my rest period is due to start. My own stupid fault but I guess £20+ worth of stamps plus a presentation pack is a good start for the next cash in period …Wonder how long they'll rest me for this time - last one was 11 months.

elsien

https://forums.moneysavingexpert.com/discussion/comment/82051658#Comment_82051658

I’m on R for ready, so I presume so.

savergrant

https://forums.moneysavingexpert.com/discussion/comment/82052095#Comment_82052095

No. R for ready indicates you have finished your rest period and are waiting for a space. If you went live you would probably now be showing as on rest.

Money_Grabber13579

https://forums.moneysavingexpert.com/discussion/comment/82051362#Comment_82051362

This happened to me last year and Spectos said they never received my response.

I’m now due to start again on Monday and I specifically confirmed that they did receive my response this time. But no sign of anything yet and I wouldn’t be surprised if the same thing happens again.