We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Spectos/Royal Mail Monitoring and Posting Panel
Comments
-
Still on my rest period but received an invite to start 19 Oct. However I had to complete 20 questions and submit them.
Never had to do this before.
2 -
I'm on CD at the moment - today I found a new aspect of the counter for items received - it only goes up to 10 and after that you have to type in the number. So I have just logged 13 plus 2 test items. I've seen people complain online about post being held back and delivered in batches, so here's a chance to prove it.
I need to think of something new here...1 -
Blimey. That’s a lot!
I am a Forum Ambassador and I support the Forum Team on Mortgage Free Wannabe & Local Money Saving Scotland & Disability Money Matters. If you need any help on those boards, do let me know.Please note that Ambassadors are not moderators. Any post you spot in breach of the Forum Rules should be reported via the report button , or by emailing forumteam@moneysavingexpert.com. All views are my own & not the official line of Money Saving Expert.
Lou~ Debt free Wanabe No 55 DF 03/14.**Credit card debt free 30/06/10~** MFW. Finally mortgage free O2/ 2021****
"A large income is the best recipe for happiness I ever heard of" Jane Austen in Mansfield Park.
***Fall down seven times,stand up eight*** in ~~Japanese proverb. ***Keep plodding*** Out of debt, out of danger.
One debt remaining. Home improvement loan.[/b] [11 months left.[/b]0 -
Anyone else having issues with the app today? I can’t get it to load - checked with the App Store and it is up-to-date
All shall be well, and all shall be well, and all manner of things shall be well.
Pedant alert - it's could have not could of.1 -
It took a while to open at about 7 AM but I've just tried again and it opened first time.
2 -
Is it just me or is the Spectos helpdesk worse than a chatbot?
On Thursday, a test item came clunking through my door at 1725. I could see it had been dropped off by someone not in RM red - so I'm guessing it was mis-delivered and dropped off by a neighbour. So I logged it as that day and time unknown. Then raised a ticket explaining this and pointing out the postmark was 4th Sep so that could be the cause of the delay.
On Friday, I get a query telling me the item was last tracked on 5th Sep and am I sure of the date. So I say yes. No way to say "I've already raised a ticket".
Today, my ticket is closed with the response "When you get an item from a neighbour please record it as that day and time unknown". I did that! I told you that in the ^*%$& ticket. How about telling me that you've actually taken notice of the extra information I've given you on this item? Especially since I'm on CD at the moment.
I need to think of something new here...0 -
I imagine the answers to emails are done by AI. I sent an email to let them know that a postbox near me has no visible location numbers. It's a double slot box and the numbers have disappeared off the bottom. I got some daft totally irrelevant answer back about checking the times on the sheet. I gave up and just never use that postbox. Oh and no draw yet for September.
1 -
First timer to Spectos posting trial. Been on the panel for a couple of months and I have tried asking them questions but don't get replies. So maybe you might be more helpful here.
I get a few checks to say when did you log a delivery and then claiming it wasn't in the system. Is this normal or am I doing something wrong.
Today I got a parcel with old dvd and cd in it. What am I supposed to do with it. I don't want either of them and not sure my charity shop takes dvds anymore.
How long does each posting trial last, is it 6 months then you have a resting period.
Sorry if these questions are basic but don't want to get chucked off before I finish my first session
Thank you
0 -
Often have queries to confirm the date I received items, I've never had a query asking for confirmation of when I posted an item. Do you log the posting when you are near the box, so GPS active on your phone means they can track you are there? I always do this and it is the spectos preferred way.
Bin or give away the CD and DVDs.
In theory, it is 6 months until you go onto a rest period. The rest period should be for 6 months minimum. I say in theory as it isn't unknown for people to stay on the panel longer or to have shorter rest periods.
I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.1 -
You can save up anything they send you in parcels and return to them using the address Freepost Spectos
Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning. Albert Einstein2
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 355.8K Banking & Borrowing
- 254.9K Reduce Debt & Boost Income
- 456.2K Spending & Discounts
- 248.3K Work, Benefits & Business
- 605.9K Mortgages, Homes & Bills
- 179K Life & Family
- 263.8K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.7K Read-Only Boards



