We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Spectos/Royal Mail Monitoring and Posting Panel

1479480481483485

Comments

  • catsitter
    catsitter Posts: 29 Forumite
    Third Anniversary 10 Posts

    I read the latest newsletter carefully as it says "please read closely" at the top, and it says
    "We need both time and date of receipt for all items. We know this may
    not always be possible, however, you must be checking your letterbox
    daily to ensure received test letters are not missed. Always record them
    on the day you receive them."

    But then later on, "You must always"… "Enter the time items have been received to your premises."

    Although they have already said they know we can't always do this.

  • Mamma2004
    Mamma2004 Posts: 179 Forumite
    100 Posts Name Dropper Photogenic

    Thanks for all the responses 🙏❤️

    I've opened a ticket about the RFID points - every little counts!

  • silvercar
    silvercar Posts: 51,361 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper

    I've never counted the RFIDs in and matched them to points posted. For 10p I can't be bothered.

    I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
  • rtandon27
    rtandon27 Posts: 7,109 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic

    Currently on resting, but earlier in the year while active, I wrote them with a list of RFID's that had not been credited - it took them a while to investigate but did eventually credit my account. Every pound helps, and if I'm doing the work for pennies, I want every last one! 😆 🤣

    4 YEARS 10 MONTHS DEBT FREE!!! (24 OCT 2016)
    (With heartfelt thanks to those who have gone before us & their indubitable generosity.)
    ...and now I have a mortgage! (23 AUG 2021)
    Original End Date - Sept 2041 *** New projection - Aug 2038 (reduced by 3 years & 1 month)
  • Mamma2004
    Mamma2004 Posts: 179 Forumite
    100 Posts Name Dropper Photogenic

    Response from Spectos:

    Thank you for your message and we hope you are well.

    We are experiencing some delays in scanning the RFID tag back into the system and we are unable to check which ones have been received due to them being in a sealed envelope.

    Please allow a few weeks for these to be updated. If you haven’t received the points by the end of the month please get in contact. 

    We are sorry for any frustration this may have caused and thank you for your patience.

  • t0rt0ise
    t0rt0ise Posts: 4,741 Forumite
    Part of the Furniture 1,000 Posts Name Dropper

    There were delays logging RFIDs last summer too. Staff holidays I presume.

  • silvercar
    silvercar Posts: 51,361 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper

    I’ve been back on the panel for 4 months. I have nothing in my bundles to be received or sent on my app. I’ll be annoyed if I am being chucked off the panel early.

    I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
  • Mailserver
    Mailserver Posts: 24 Forumite
    Third Anniversary 10 Posts Name Dropper

    There does seem to be some confusion at Spectos. I was given a date, last May, for starting back on the panel, after a 12 month rest period. Nothing heard! I still get invited for Correctly Delivered and D2D surveys, though. So not completely ignored or chucked off (I hope!).

  • Money_Grabber13579
    Money_Grabber13579 Posts: 4,517 Forumite
    Part of the Furniture 1,000 Posts Newshound! Name Dropper

    It seems this isn’t an uncommon problem… what does your account show as the status? Live/active or waiting? What was the date you were supposed to become active?

    I accepted an invite once and the date rolled round and nothing happened. When I queried it, they said they never received my response, even though I definitely submitted it. I’ve since seen on here at least one other person say the same thing happened to them.

    Northern Ireland club member No 382 :j
  • Mamma2004
    Mamma2004 Posts: 179 Forumite
    100 Posts Name Dropper Photogenic

    I received stamps today, with a letter saying I've passed my training phase. I got 12 x 1st and 4 x 1st large.

    Where's the best place to sell them please?

    And is it worth saving up for a bit first?

    Thanks 😊

Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 355.5K Banking & Borrowing
  • 254.8K Reduce Debt & Boost Income
  • 456K Spending & Discounts
  • 248.1K Work, Benefits & Business
  • 605.5K Mortgages, Homes & Bills
  • 178.9K Life & Family
  • 263.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.