Spectos/Royal Mail Monitoring and Posting Panel

quoia

Mnoee said:

quoia said:

Anyone like to try and report back please?
Thanks Q

Same for me. 

Mnoee said:

quoia said:

Anyone like to try and report back please?
Thanks Q

Same for me. 

HOUSTON, WE HAVE A PROBLEM ! 

Graceglow

quoia said:

HonestJohn said:

Got prompted to update the app to 1.15.0 this morning. System running slow though.

What’s new

A notification is now sent on the scheduled delivery day to announce a receiving item.
General improvements to notifications.
Panellists can now close tickets themselves if they are no longer relevant.
The indicator spot showing the current panel status has been redesigned.
When changing the property type, the app will now prompt for a reason.
Technical improvements have been made to the mobile verification process.

Still haven't added a slider to the page listing Mobile Verified monthly prize winners. The latest draws are still not visible.

Anyone like to comment on these 2 "improvements" ?

Firstly, to me, the top one means BEFORE it arrives.
I've had 2 test items since upgrading, yesterday's Fri 29/8 (a book parcel) NO "notification" AT ALL,
the previous day's Thurs 28/8, nothing via the app !
I did get an EMAIL that evening (28th) at 18:06 titled "Have your test letters arrived"

Hello quoia,

On its way to you. You should receive 1 test letter today. Please keep an eye out for it and log into your app and record the time and date received.

Never had one of these before to my knowledge. Is this the "announcement"?

 At 18:06 via email, not on the app & earlier ?

On the latter of "What's new"

Posted 1st bundle since the upgrade this morning.

Just as I hit submit I realised that the app HAD NOT responded with the "Confirmed mobile verified by GPS " message (can't remember the exact wording) despite being within 20 feet of the post box having selected it as the top one from those offered by the app at the "location" input stage.

Anyone else potentially had the same ? 

I’ve had 3 test items since the upgrade and have received notifications in the app before they arrived. They informed me the items were on their way and to look out for them.

I also posted a bundle which wasn’t able to be mobile verified despite being stood next to the box! Didn’t have this problem before the update.

Another glitch for me, the notification count icon isn’t working despite there being several notifications to read. 

Anyone else facing this issue?

iPhone user .

quoia

Graceglow said:

quoia said:

HonestJohn said:

Got prompted to update the app to 1.15.0 this morning. System running slow though.

What’s new

A notification is now sent on the scheduled delivery day to announce a receiving item.
General improvements to notifications.
Panellists can now close tickets themselves if they are no longer relevant.
The indicator spot showing the current panel status has been redesigned.
When changing the property type, the app will now prompt for a reason.
Technical improvements have been made to the mobile verification process.

Still haven't added a slider to the page listing Mobile Verified monthly prize winners. The latest draws are still not visible.

Anyone like to comment on these 2 "improvements" ?

Firstly, to me, the top one means BEFORE it arrives.
I've had 2 test items since upgrading, yesterday's Fri 29/8 (a book parcel) NO "notification" AT ALL,
the previous day's Thurs 28/8, nothing via the app !
I did get an EMAIL that evening (28th) at 18:06 titled "Have your test letters arrived"

Hello quoia,

On its way to you. You should receive 1 test letter today. Please keep an eye out for it and log into your app and record the time and date received.

Never had one of these before to my knowledge. Is this the "announcement"?

 At 18:06 via email, not on the app & earlier ?

On the latter of "What's new"

Posted 1st bundle since the upgrade this morning.

Just as I hit submit I realised that the app HAD NOT responded with the "Confirmed mobile verified by GPS " message (can't remember the exact wording) despite being within 20 feet of the post box having selected it as the top one from those offered by the app at the "location" input stage.

Anyone else potentially had the same ? 

I’ve had 3 test items since the upgrade and have received notifications in the app before they arrived. They informed me the items were on their way and to look out for them.

I also posted a bundle which wasn’t able to be mobile verified despite being stood next to the box! Didn’t have this problem before the update.

Another glitch for me, the notification count icon isn’t working despite there being several notifications to read. 

Anyone else facing this issue?

iPhone user .

Aha ! (Maybe?)

I'm ANDROID, so maybe the app notifications are working on iPhones !!!

Another mobile verification that didn't when it should have.
@GRACEGLOW -  Have you tried the Posting Locations map and do you have any issue?

YES, my notification icon says 0 but there is "something" there (* albeit)
* I don't ACTUALLY have any NOTIFICATIONS

Clicking on it brings up IMPORTANT ACTIONS
2 sub-selections of either Queries and Notifications - both of which have (0) alongside

What I do have WHEN QUERIES is selected is "BUNDLE annnnn needs to be sent on DD/MM/YYYY"

These "Bundles" have always counted towards the displayed total number before.
Maybe now they don't ?

A SMALL UPDATE
I received another test item this afternoon and still no notification for it.
However I have not logged it yet.
On Thursday 28th although the test item had arrived mid afternoon I had not logged by early evening when I received the email as mentioned before at 18:06
 "Have your test letters arrived"

Hello quoia,

On its way to you. You should receive 1 test letter today. Please keep an eye out for it and log into your app and record the time and date received.

I've decided to wait and see if a similar email arrives later today !

@GRACEGLOW -  What was the wording / format of the app Test item arriving message?

Graceglow

quoia said:

Graceglow said:

quoia said:

HonestJohn said:

Got prompted to update the app to 1.15.0 this morning. System running slow though.

What’s new

A notification is now sent on the scheduled delivery day to announce a receiving item.
General improvements to notifications.
Panellists can now close tickets themselves if they are no longer relevant.
The indicator spot showing the current panel status has been redesigned.
When changing the property type, the app will now prompt for a reason.
Technical improvements have been made to the mobile verification process.

Still haven't added a slider to the page listing Mobile Verified monthly prize winners. The latest draws are still not visible.

Anyone like to comment on these 2 "improvements" ?

Firstly, to me, the top one means BEFORE it arrives.
I've had 2 test items since upgrading, yesterday's Fri 29/8 (a book parcel) NO "notification" AT ALL,
the previous day's Thurs 28/8, nothing via the app !
I did get an EMAIL that evening (28th) at 18:06 titled "Have your test letters arrived"

Hello quoia,

On its way to you. You should receive 1 test letter today. Please keep an eye out for it and log into your app and record the time and date received.

Never had one of these before to my knowledge. Is this the "announcement"?

 At 18:06 via email, not on the app & earlier ?

On the latter of "What's new"

Posted 1st bundle since the upgrade this morning.

Just as I hit submit I realised that the app HAD NOT responded with the "Confirmed mobile verified by GPS " message (can't remember the exact wording) despite being within 20 feet of the post box having selected it as the top one from those offered by the app at the "location" input stage.

Anyone else potentially had the same ? 

I’ve had 3 test items since the upgrade and have received notifications in the app before they arrived. They informed me the items were on their way and to look out for them.

I also posted a bundle which wasn’t able to be mobile verified despite being stood next to the box! Didn’t have this problem before the update.

Another glitch for me, the notification count icon isn’t working despite there being several notifications to read. 

Anyone else facing this issue?

iPhone user .

Aha ! (Maybe?)

I'm ANDROID, so maybe the app notifications are working on iPhones !!!

Another mobile verification that didn't when it should have.
@GRACEGLOW -  Have you tried the Posting Locations map and do you have any issue?

YES, my notification icon says 0 but there is "something" there (* albeit)
* I don't ACTUALLY have any NOTIFICATIONS

Clicking on it brings up IMPORTANT ACTIONS
2 sub-selections of either Queries and Notifications - both of which have (0) alongside

What I do have WHEN QUERIES is selected is "BUNDLE annnnn needs to be sent on DD/MM/YYYY"

These "Bundles" have always counted towards the displayed total number before.
Maybe now they don't ?

A SMALL UPDATE
I received another test item this afternoon and still no notification for it.
However I have not logged it yet.
On Thursday 28th although the test item had arrived mid afternoon I had not logged by early evening when I received the email as mentioned before at 18:06
 "Have your test letters arrived"

Hello quoia,

On its way to you. You should receive 1 test letter today. Please keep an eye out for it and log into your app and record the time and date received.

I've decided to wait and see if a similar email arrives later today !

@GRACEGLOW -  What was the wording / format of the app Test item arriving message?

My posting locations map is working perfectly with no flickering. All locations and info shown clearly when you click on them.
I can’t remember the exact wording of the Test item arriving message and of course it’s now gone because I’ve reported the item. Next time I get one …I’ll post it here.

quoia

Graceglow said:

quoia said:

Graceglow said:

quoia said:

HonestJohn said:

Got prompted to update the app to 1.15.0 this morning. System running slow though.

What’s new

A notification is now sent on the scheduled delivery day to announce a receiving item.
General improvements to notifications.
Panellists can now close tickets themselves if they are no longer relevant.
The indicator spot showing the current panel status has been redesigned.
When changing the property type, the app will now prompt for a reason.
Technical improvements have been made to the mobile verification process.

Still haven't added a slider to the page listing Mobile Verified monthly prize winners. The latest draws are still not visible.

Anyone like to comment on these 2 "improvements" ?

Firstly, to me, the top one means BEFORE it arrives.
I've had 2 test items since upgrading, yesterday's Fri 29/8 (a book parcel) NO "notification" AT ALL,
the previous day's Thurs 28/8, nothing via the app !
I did get an EMAIL that evening (28th) at 18:06 titled "Have your test letters arrived"

Hello quoia,

On its way to you. You should receive 1 test letter today. Please keep an eye out for it and log into your app and record the time and date received.

Never had one of these before to my knowledge. Is this the "announcement"?

 At 18:06 via email, not on the app & earlier ?

On the latter of "What's new"

Posted 1st bundle since the upgrade this morning.

Just as I hit submit I realised that the app HAD NOT responded with the "Confirmed mobile verified by GPS " message (can't remember the exact wording) despite being within 20 feet of the post box having selected it as the top one from those offered by the app at the "location" input stage.

Anyone else potentially had the same ? 

I’ve had 3 test items since the upgrade and have received notifications in the app before they arrived. They informed me the items were on their way and to look out for them.

I also posted a bundle which wasn’t able to be mobile verified despite being stood next to the box! Didn’t have this problem before the update.

Another glitch for me, the notification count icon isn’t working despite there being several notifications to read. 

Anyone else facing this issue?

iPhone user .

Aha ! (Maybe?)

I'm ANDROID, so maybe the app notifications are working on iPhones !!!

Another mobile verification that didn't when it should have.
@GRACEGLOW -  Have you tried the Posting Locations map and do you have any issue?

YES, my notification icon says 0 but there is "something" there (* albeit)
* I don't ACTUALLY have any NOTIFICATIONS

Clicking on it brings up IMPORTANT ACTIONS
2 sub-selections of either Queries and Notifications - both of which have (0) alongside

What I do have WHEN QUERIES is selected is "BUNDLE annnnn needs to be sent on DD/MM/YYYY"

These "Bundles" have always counted towards the displayed total number before.
Maybe now they don't ?

A SMALL UPDATE
I received another test item this afternoon and still no notification for it.
However I have not logged it yet.
On Thursday 28th although the test item had arrived mid afternoon I had not logged by early evening when I received the email as mentioned before at 18:06
 "Have your test letters arrived"

Hello quoia,

On its way to you. You should receive 1 test letter today. Please keep an eye out for it and log into your app and record the time and date received.

I've decided to wait and see if a similar email arrives later today !

@GRACEGLOW -  What was the wording / format of the app Test item arriving message?

My posting locations map is working perfectly with no flickering. All locations and info shown clearly when you click on them.
I can’t remember the exact wording of the Test item arriving message and of course it’s now gone because I’ve reported the item. Next time I get one …I’ll post it here.

Thanks for replying.
So it looks like other than the mobile verified bit not working, as an iPhone user just about everything else is working as it should.

Just raised 4 tickets for each bit that doesn't seem to work for me (as an ANDROID)

Graceglow

Graceglow said:

quoia said:

Graceglow said:

quoia said:

HonestJohn said:

Got prompted to update the app to 1.15.0 this morning. System running slow though.

What’s new

A notification is now sent on the scheduled delivery day to announce a receiving item.
General improvements to notifications.
Panellists can now close tickets themselves if they are no longer relevant.
The indicator spot showing the current panel status has been redesigned.
When changing the property type, the app will now prompt for a reason.
Technical improvements have been made to the mobile verification process.

Still haven't added a slider to the page listing Mobile Verified monthly prize winners. The latest draws are still not visible.

Anyone like to comment on these 2 "improvements" ?

Firstly, to me, the top one means BEFORE it arrives.
I've had 2 test items since upgrading, yesterday's Fri 29/8 (a book parcel) NO "notification" AT ALL,
the previous day's Thurs 28/8, nothing via the app !
I did get an EMAIL that evening (28th) at 18:06 titled "Have your test letters arrived"

Hello quoia,

On its way to you. You should receive 1 test letter today. Please keep an eye out for it and log into your app and record the time and date received.

Never had one of these before to my knowledge. Is this the "announcement"?

 At 18:06 via email, not on the app & earlier ?

On the latter of "What's new"

Posted 1st bundle since the upgrade this morning.

Just as I hit submit I realised that the app HAD NOT responded with the "Confirmed mobile verified by GPS " message (can't remember the exact wording) despite being within 20 feet of the post box having selected it as the top one from those offered by the app at the "location" input stage.

Anyone else potentially had the same ? 

I’ve had 3 test items since the upgrade and have received notifications in the app before they arrived. They informed me the items were on their way and to look out for them.

I also posted a bundle which wasn’t able to be mobile verified despite being stood next to the box! Didn’t have this problem before the update.

Another glitch for me, the notification count icon isn’t working despite there being several notifications to read. 

Anyone else facing this issue?

iPhone user .

Aha ! (Maybe?)

I'm ANDROID, so maybe the app notifications are working on iPhones !!!

Another mobile verification that didn't when it should have.
@GRACEGLOW -  Have you tried the Posting Locations map and do you have any issue?

YES, my notification icon says 0 but there is "something" there (* albeit)
* I don't ACTUALLY have any NOTIFICATIONS

Clicking on it brings up IMPORTANT ACTIONS
2 sub-selections of either Queries and Notifications - both of which have (0) alongside

What I do have WHEN QUERIES is selected is "BUNDLE annnnn needs to be sent on DD/MM/YYYY"

These "Bundles" have always counted towards the displayed total number before.
Maybe now they don't ?

A SMALL UPDATE
I received another test item this afternoon and still no notification for it.
However I have not logged it yet.
On Thursday 28th although the test item had arrived mid afternoon I had not logged by early evening when I received the email as mentioned before at 18:06
 "Have your test letters arrived"

Hello quoia,

On its way to you. You should receive 1 test letter today. Please keep an eye out for it and log into your app and record the time and date received.

I've decided to wait and see if a similar email arrives later today !

@GRACEGLOW -  What was the wording / format of the app Test item arriving message?

My posting locations map is working perfectly with no flickering. All locations and info shown clearly when you click on them.
I can’t remember the exact wording of the Test item arriving message and of course it’s now gone because I’ve reported the item. Next time I get one …I’ll post it here.

 Here’s the wording:

On its way to you. You should receive 1 test letter today. Please keep an eye out for it and log into your app and record the time and date received.

quoia

Which is word for word what I received AS AN EMAIL at 18:07 last Thursday, several hours after the item had been delivered, although it hadn't been recorded at that time.
This is the only email received, NOTHING via the app, although I've now had 4 test items, the last one of which I deliberately didn't report until about midnight to see if that triggered anything.
NOPE !

NBLondon

I've yet to see any message (app or email) telling me to expect a test letter.

I have only seen "You will receive x new packages soon. Please report once you receive them." under the bell icon now called Important Actions  which I've assumed tells me to watch for packages to be sent out.  And is a bit pointless since the same action tells me when they are due to go out so I know they should be on the way.

quoia

Graceglow said:

 I’ve had 3 test items since the upgrade and have received notifications in the app before they arrived. They informed me the items were on their way and to look out for them.

I also posted a bundle which wasn’t able to be mobile verified despite being stood next to the box! Didn’t have this problem before the update.

Another glitch for me, the notification count icon isn’t working despite there being several notifications to read. 

Anyone else facing this issue?

iPhone user .

An update (and possible correction)

I also have this as previously mentioned

QUOTE
YES, my notification icon says 0 but there is "something" there (* albeit)
* I don't ACTUALLY have any NOTIFICATIONS

Clicking on it brings up IMPORTANT ACTIONS
2 sub-selections of either Queries and Notifications - both of which have (0) alongside

What I do have WHEN QUERIES is selected is "BUNDLE annnnn needs to be sent on DD/MM/YYYY"
/QUOTE

Today I clicked on the white BELL icon (still with a 0 circled) alongside and as before in IMPORTANT ACTIONS ....

QUERIES (0) and NOTIF... (0)

I still have the "BUNDLE" entry BUT I NOW ALSO HAVE

On its way to you. You should receive 1 test letter today. Please keep an eye out for it and log into your app and record the time and date received.

BOTH messages are displayed when QUERIES is selected, no messages if I select NOTIF...

SO, (the possible correction), maybe I did receive these "On its way to you" messages for the previous test items I've had delivered since the upgrade BUT without clicking on the BELL icon I would never know.
Given that I rarely do this and would not have been "INVITED" to do so whilst ever the BELL displayed a 0, who knows if I've received any previously !

quoia

quoia said:

Graceglow said:

 I’ve had 3 test items since the upgrade and have received notifications in the app before they arrived. They informed me the items were on their way and to look out for them.

I also posted a bundle which wasn’t able to be mobile verified despite being stood next to the box! Didn’t have this problem before the update.

Another glitch for me, the notification count icon isn’t working despite there being several notifications to read. 

Anyone else facing this issue?

iPhone user .

An update (and possible correction)

I also have this as previously mentioned

QUOTE
YES, my notification icon says 0 but there is "something" there (* albeit)
* I don't ACTUALLY have any NOTIFICATIONS

Clicking on it brings up IMPORTANT ACTIONS
2 sub-selections of either Queries and Notifications - both of which have (0) alongside

What I do have WHEN QUERIES is selected is "BUNDLE annnnn needs to be sent on DD/MM/YYYY"
/QUOTE

Today I clicked on the white BELL icon (still with a 0 circled) alongside and as before in IMPORTANT ACTIONS ....

QUERIES (0) and NOTIF... (0)

I still have the "BUNDLE" entry BUT I NOW ALSO HAVE

On its way to you. You should receive 1 test letter today. Please keep an eye out for it and log into your app and record the time and date received.

BOTH messages are displayed when QUERIES is selected, no messages if I select NOTIF...

SO, (the possible correction), maybe I did receive these "On its way to you" messages for the previous test items I've had delivered since the upgrade BUT without clicking on the BELL icon I would never know.
Given that I rarely do this and would not have been "INVITED" to do so whilst ever the BELL displayed a 0, who knows if I've received any previously !

Said item has been delivered and as soon as I reported its arrival this "NOTIFICATION" has VANISHED !!