Spectos/Royal Mail Monitoring and Posting Panel

daydream_believer

NBLondon said:

MABLE said:

I can get in but when I try to log unaddressed mail it hangs. When I go back to the home page it has been marked as completed for today so goodness knows what figure they put in.

Same here!

And me.....

Me too, just posted a bundle and can't log it, can't even open a ticket or do unaddressed mail

Chocmonster7

I've got letters and bundles received to log as well as a bundle to send today but having the same problems.

It said 'Request failed with status code 502' and won't let me into any of the sections.

Not good when they have also reminded us to get up to day for their Reporting Week! 

MABLE

Chocmonster7 said:

I've got letters and bundles received to log as well as a bundle to send today but having the same problems.

It said 'Request failed with status code 502' and won't let me into any of the sections.

Not good when they have also reminded us to get up to day for their Reporting Week! 

Chocmonster7 said:

I've got letters and bundles received to log as well as a bundle to send today but having the same problems.

It said 'Request failed with status code 502' and won't let me into any of the sections.

Not good when they have also reminded us to get up to date for their Reporting Week! 

same code as me 502.

HonestJohn

Nothing new. Regular occurrence with this app. Just when they need to report this months figures too.

jaybee

Same for me too. It just goes to timeout when trying to enter Unaddressed. I tried removing and reinstalling the app but still the same.

Chrisv

Email from Spectos

We would like to inform you about an ongoing security incident at Spectos GmbH. Our company has been the target of a cyber attack since March 29, 2025.

Despite extensive countermeasures, the attack has not yet been fully repelled. Our systems are currently unavailable.

We are working at full speed to secure and restore the affected areas - together with external IT security specialists and the responsible authorities.

Any items you need to send or enter as received today and the coming days, please make a note of the time, date and locations, and you can enter them later when we let you know the system is back up and running.

Any items that you need to enter as sent today will be recorded as Mobile Verified to ensure your prize draw eligibility is not affected. 

We will keep you informed of all relevant developments.

We thank you for your understanding and patience in this extraordinary situation and are doing everything we can to overcome the cyber attack as quickly as possible.

savergrant

madflower said:

Mailserver said:

Hi,
Anyone else having problems in signing into Spectos?  Very annoying when trying to log-in at the post box!

I can get in but when I try to log unaddressed mail it hangs. When I go back to the home page it has been marked as completed for today so goodness knows what figure they put in.

CDM is showing 4 surveys left but today's completed so hasn't refreshed since last night.

Aitchdee

No, can't get in either. Get the same error code....glad it's not just me!

Misslayed

Just had an email from Spectos-

Dear ladies and gentlemen,
Dear participants,

We would like to inform you about an ongoing security incident at Spectos GmbH. Our company has been the target of a cyber attack since March 29, 2025.

Despite extensive countermeasures, the attack has not yet been fully repelled. Our systems are currently unavailable.

We are working at full speed to secure and restore the affected areas - together with external IT security specialists and the responsible authorities.

Any items you need to send or enter as received today and the coming days, please make a note of the time, date and locations, and you can enter them later when we let you know the system is back up and running.

Any items that you need to enter as sent today will be recorded as Mobile Verified to ensure your prize draw eligibility is not affected. 

We will keep you informed of all relevant developments.

We thank you for your understanding and patience in this extraordinary situation and are doing everything we can to overcome the cyber attack as quickly as possible.

If you have any questions, please contact: dataprotection@spectos.com

Yours sincerely

Aitchdee

Thanks for sharing 👍