Spectos/Royal Mail Monitoring and Posting Panel

Money_Grabber13579

NBLondon said:

I'm on CD for the first time in ages. And for the first time ever - I got a mis-delivered item on a day I could record it.  Except that Spectos want a photo of it (quite logically) and my wife helpfully re-delivered the item (it was only across the road) before I saw it.  So I've logged it with no photo and now waiting for the query.

I’ve done the same before too, although I had no one else to blame! Back in Kantar days, it was just a matter of typing in the details of who it should have gone to, so expecting Spectos to be similar, I redelivered the letter and then found that they were demanding a picture. Back then, it wouldn’t submit without a picture so I couldn’t report it.

silvercar

Money_Grabber13579 said:

NBLondon said:

I'm on CD for the first time in ages. And for the first time ever - I got a mis-delivered item on a day I could record it.  Except that Spectos want a photo of it (quite logically) and my wife helpfully re-delivered the item (it was only across the road) before I saw it.  So I've logged it with no photo and now waiting for the query.

I’ve done the same before too, although I had no one else to blame! Back in Kantar days, it was just a matter of typing in the details of who it should have gone to, so expecting Spectos to be similar, I redelivered the letter and then found that they were demanding a picture. Back then, it wouldn’t submit without a picture so I couldn’t report it.

I took a picture of a piece of paper on which I’d written, “I couldn’t take a picture because I’ve already delivered the item to the correct address”

elsien

silvercar said:

Money_Grabber13579 said:

NBLondon said:

I'm on CD for the first time in ages. And for the first time ever - I got a mis-delivered item on a day I could record it.  Except that Spectos want a photo of it (quite logically) and my wife helpfully re-delivered the item (it was only across the road) before I saw it.  So I've logged it with no photo and now waiting for the query.

I’ve done the same before too, although I had no one else to blame! Back in Kantar days, it was just a matter of typing in the details of who it should have gone to, so expecting Spectos to be similar, I redelivered the letter and then found that they were demanding a picture. Back then, it wouldn’t submit without a picture so I couldn’t report it.

I took a picture of a piece of paper on which I’d written, “I couldn’t take a picture because I’ve already delivered the item to the correct address”

That did make me laugh. I like your style.

HomingPigeon

If I can't post a test item on the designated day and I can't post it on the same day of the following week, can I just post it the next day? Hope that makes sense.

HonestJohn

I think the day is important so post 2 weeks after the date required. That's what we did when the post strikes were on the Christmas before last.

NBLondon

silvercar said:

Money_Grabber13579 said:

NBLondon said:

I'm on CD for the first time in ages. And for the first time ever - I got a mis-delivered item on a day I could record it.  Except that Spectos want a photo of it (quite logically) and my wife helpfully re-delivered the item (it was only across the road) before I saw it.  So I've logged it with no photo and now waiting for the query.

I’ve done the same before too, although I had no one else to blame! Back in Kantar days, it was just a matter of typing in the details of who it should have gone to, so expecting Spectos to be similar, I redelivered the letter and then found that they were demanding a picture. Back then, it wouldn’t submit without a picture so I couldn’t report it.

I took a picture of a piece of paper on which I’d written, “I couldn’t take a picture because I’ve already delivered the item to the correct address”

I actually submitted a blank photo to make it go through.  It does make sense if they are going to investigate - or at least collect data on types of mis-delivery e.g right postcode, wrong house or similar postcode/streetname

HomingPigeon

Thanks HJ. Did they send you a reminder(s) that it was overdue? Just wondering if I should message them and tell them what I intend to do. It's my first posting after several months' rest and I really wish I could post it on the designated day. 

HonestJohn

HomingPigeon said:

Thanks HJ. Did they send you a reminder(s) that it was overdue? Just wondering if I should message them and tell them what I intend to do. It's my first posting after several months' rest and I really wish I could post it on the designated day. 

I seem to remember from recent posts that if you miss a day it automatically rescedules but maybe others will confirm.

madflower

Yes they remind you for about a day and then automatically reschedule it.

HomingPigeon

Great, thanks both.