Spectos/Royal Mail Monitoring and Posting Panel

NBLondon

General_Grant said:

So you get your phone out at the postbox and play around getting the QR code to scan?  Then you post the item and immediately use your phone again to report it having been posted and provide any other information? 

Since the postbox is 40 paces from my front door... I leave the wrapper in the hallway; go and post the bundle then report it when I get back in the house and in wifi range.   Location picks up the correct box and time is correct with a minute.

Money_Grabber13579

XDA said:

HonestJohn said:

Busylizzie said:

I've had no problem scanning the barcodes! It does seem much easier than TNS at the moment......

As I implied earlier it might be phone dependent. I have an old phone as probably a lot of people on here do.

I have an iPhone 11 with the latest IOS and latest Spectos app installed and I can’t scan the code when sending bundles but receiving codes work fine.

I have an iPhone 8, fully updated and the scanning of codes doesn’t work for either sending or receiving!

Money_Grabber13579

NBLondon said:

My first incoming Spectos item arrived today.  It asks me to record the postage value - which is slightly odd as it was an A4 envelope with 2 1st class stamps = £1.90 which could have been a Large 1st = £1.45.

Exactly the same here too. Just put in £1.90 and then said it had 2 1st class stamps on it.

I received another letter to post yesterday and thought it was odd that the envelope enclosing the letter had a little return address label stuck to it, which looks to be of a private dwelling (I’m not going to post any details of the address, just in case it isn’t a Spectos facility). It did make me wonder who was actually running it…gave me images of someone organising it from their own home, who only has a supply of first class stamps and nothing else!

rothesy

Hello.  I was wondering if someone knows if the situation with boxes has changed. I used to do to Kantar one but they were sending me boxes and the postman could not get access to my flat and I was having to go to the Royal Mail office to collect them.  It was miles away and I don't drive.  Do they still send boxes or is it letters only?  Strangely, just yesterday I had an email from Kantar inviting me back.  Many thanks for any help.

HonestJohn

Money_Grabber13579 said:

XDA said:

HonestJohn said:

Busylizzie said:

I've had no problem scanning the barcodes! It does seem much easier than TNS at the moment......

As I implied earlier it might be phone dependent. I have an old phone as probably a lot of people on here do.

I have an iPhone 11 with the latest IOS and latest Spectos app installed and I can’t scan the code when sending bundles but receiving codes work fine.

I have an iPhone 8, fully updated and the scanning of codes doesn’t work for either sending or receiving!

Galaxy S6 here fully updated too. Only managed to scan one reciept code. Took a lot of time too.

gt94sss2

rothesy said:

Hello.  I was wondering if someone knows if the situation with boxes has changed. I used to do to Kantar one but they were sending me boxes and the postman could not get access to my flat and I was having to go to the Royal Mail office to collect them.  It was miles away and I don't drive.  Do they still send boxes or is it letters only?  Strangely, just yesterday I had an email from Kantar inviting me back.  Many thanks for any help.

The training material states that there will be boxes/parcels - which I imagine is specified as part of their contract with the Royal Mail.

Money_Grabber13579

rothesy said:

Hello.  I was wondering if someone knows if the situation with boxes has changed. I used to do to Kantar one but they were sending me boxes and the postman could not get access to my flat and I was having to go to the Royal Mail office to collect them.  It was miles away and I don't drive.  Do they still send boxes or is it letters only?  Strangely, just yesterday I had an email from Kantar inviting me back.  Many thanks for any help.

I think it’s probably still too early to know. I don’t think anyone has reported receiving parcels yet but it’s still very early days (don’t think they probably take over until March 23) but I’d be surprised if the parcel posting requirements were dropped  - if anything happens, I might expect them to become more common, given that parcels is an ever increasing part of RM’s business.

kerri_gt

Money_Grabber13579 said:

NBLondon said:

My first incoming Spectos item arrived today.  It asks me to record the postage value - which is slightly odd as it was an A4 envelope with 2 1st class stamps = £1.90 which could have been a Large 1st = £1.45.

Exactly the same here too. Just put in £1.90 and then said it had 2 1st class stamps on it.

I received another letter to post yesterday and thought it was odd that the envelope enclosing the letter had a little return address label stuck to it, which looks to be of a private dwelling (I’m not going to post any details of the address, just in case it isn’t a Spectos facility). It did make me wonder who was actually running it…gave me images of someone organising it from their own home, who only has a supply of first class stamps and nothing else!

Prob somone who's done the Kantar survey for years 🤣 (although I'm nearly out of large stamps, could really do with anothet stint)

millie

kerri_gt said:

Money_Grabber13579 said:

NBLondon said:

My first incoming Spectos item arrived today.  It asks me to record the postage value - which is slightly odd as it was an A4 envelope with 2 1st class stamps = £1.90 which could have been a Large 1st = £1.45.

Exactly the same here too. Just put in £1.90 and then said it had 2 1st class stamps on it.

I received another letter to post yesterday and thought it was odd that the envelope enclosing the letter had a little return address label stuck to it, which looks to be of a private dwelling (I’m not going to post any details of the address, just in case it isn’t a Spectos facility). It did make me wonder who was actually running it…gave me images of someone organising it from their own home, who only has a supply of first class stamps and nothing else!

Prob somone who's done the Kantar survey for years 🤣 (although I'm nearly out of large stamps, could really do with anothet stint)

I had one with a return address sticker this morning too. Was your return address in Sutton Coldfield ?
I also thought it was a bit strange

Money_Grabber13579

millie said:

kerri_gt said:

Money_Grabber13579 said:

NBLondon said:

My first incoming Spectos item arrived today.  It asks me to record the postage value - which is slightly odd as it was an A4 envelope with 2 1st class stamps = £1.90 which could have been a Large 1st = £1.45.

Exactly the same here too. Just put in £1.90 and then said it had 2 1st class stamps on it.

I received another letter to post yesterday and thought it was odd that the envelope enclosing the letter had a little return address label stuck to it, which looks to be of a private dwelling (I’m not going to post any details of the address, just in case it isn’t a Spectos facility). It did make me wonder who was actually running it…gave me images of someone organising it from their own home, who only has a supply of first class stamps and nothing else!

Prob somone who's done the Kantar survey for years 🤣 (although I'm nearly out of large stamps, could really do with anothet stint)

I had one with a return address sticker this morning too. Was your return address in Sutton Coldfield ?
I also thought it was a bit strange

Yep, that was where my return address was located as well.