Spectos/Royal Mail Monitoring and Posting Panel

Chocmonster7

HomingPigeon said:

I'm in the North and they leave a card at the first attempt, then another card at the second attempt the following day. On the second card they tell you to get in touch to arrange a delivery date.

I went on holiday for a week (and informed Spectos of my absence). On my return I found 4 'Something for you' cards on my mat. Turns out they were for 2 test parcels.

The exact same thing happened to me! Had to sit down and look at the cards to work out what I needed to get redelivered. Knew I hadn't ordered anything so wasn't surprised when they turned out to be test items.

elsien

I just get the parcel dumped in the porch, despite numerous complaints that it’s not safe. And they certainly don’t ever  leave “something for you” cards. 

Just for information, I did get a Royal mail parcel yesterday during the evening and the postie told me that they now have to work till 7 pm to deliver parcels, just in case you want to hang on till after that for the recording

Sunbird1952

ChotaPeg said:

Sunbird1952 said:

I've been doing UA surveys and CD surveys since I stopped Kantar in March. I'm expecting to be asked to start my 6 months soon. Is anyone in the same boat as me, if so, have you started and what have you received to post. 

Hi @Sunbird1952 I was also on a break since the Kantar panel finished in March.  I did several UA and CD April - September.  Re-started on the active panel with Spectos in September, posted my first bundle in the last week of September.  Might be worth you checking in with Spectos about when you can expect to re-start.

So far I've had a bundle to post every 7 - 10 days.  A bundle has been either 3/4 letters or 2 parcels (I seem to be getting parcels to post every 2-3 weeks, but I generally use the parcel postbox rather than going to the PO as that works better for me).  I receive items from other posters once or twice a week. 

I haven't found it too onerous so far, particularly as everything arrives prepared - that's better than the Kantar system I think.  The points clock up reasonably quickly - about 100 - 150 a week.  I received a presentation pack on re-starting, and stamps monthly.  I'm also doing UA alongside.  Hope that helps.    

Thank you very much for the info, I've already sent in a ticket re my stamps but as yet not heard anything. I'll send them an email, might get a quicker reply! Take care. 

NBLondon

podmonster said:

In my area, if the postie can't deliver on first attempt they no longer leave a card, just reattempt the next day. I only found out after my cctv showed the postie at the door but nothing left. He confirmed their new process when he returned next day. I'm NW England but if this is happening in other regions I can see a lot of wrong data being recorded through no fault of the panelist.

I work from home (South London)  so I'm almost always in when post arrives.  But you're right - if that was happening then items will be repeatedly recorded a day late. Wonder if it's a local decision.  If it only happens in a certain area then the number of queries should flag this when Spectos report to RM who can check if that's an agreed local process or something an area manager has made up.

fluffig

Second email from Spectos asking me to join unaddressed mail survey as, paraphrased, they’ve only had limited numbers say yes so far.

Even if I wanted to do it, I am on holiday during the survey period and told them that ages ago, so am a daft person for them to ask to do this one. They do not have joined up systems.

millie

fluffig said:

Second email from Spectos asking me to join unaddressed mail survey as, paraphrased, they’ve only had limited numbers say yes so far.

Even if I wanted to do it, I am on holiday during the survey period and told them that ages ago, so am a daft person for them to ask to do this one. They do not have joined up systems.

I have had the second email too. They must be struggling to get anyone to do it. When Kantar sent the email if you weren’t quick all the places were filled.

HonestJohn

millie said:

I have had the second email too. They must be struggling to get anyone to do it. When Kantar sent the email if you weren’t quick all the places were filled.

Kantar sent the email to everybody, I think. That's why it seemed to be fully subscribed so quickly. A lot of people were never going to get on as they did not need people in their area.

MikeyPGT

HonestJohn said:

millie said:

I have had the second email too. They must be struggling to get anyone to do it. When Kantar sent the email if you weren’t quick all the places were filled.

Kantar sent the email to everybody, I think. That's why it seemed to be fully subscribed so quickly. A lot of people were never going to get on as they did not need people in their area.

Not surprised they are struggling to fill the slots on the UA - perhaps if they sorted out their systems people might be a bit more willing to sign up.  Even though it isn't a lot of work (although more than the CD survey) the uncertainty over whether you are actually going to get any points or not makes it not worth the bother.

Gail333

fluffig said:

Gail333 said:

fluffig said:

I feel as if I’m last man standing🤣
I await my resting email!

Me too! I've been on the panel since October and I'm still getting plenty of mail to post and no sign of my resting email 🤣🤣

Are you still going Gail?
I’ve got postings up to 19 October!

I am! I have been on the panel since last October so thirteen months now. How about you? 😀

Gail333

I'm completely confused so I'm hoping that someone may be able to shed some light.

I have been on the panel since October 22 so thirteen months now.

I have never received a resting email.

I receive lots of test letters and parcels but have not received any posting bundles for the last two months.

A few days ago I received an email from Spectos stating that I have overdue bundle postings! 

How can I possibly have overdue bundles postings when I haven't even received any though?!

I'm completely confused and am wondering if there has been some sort of strange mix up here especially as I have not been rested yet. Not that I am complaining as I'm more than happy to continue but I do not like to be told I have overdue bundles when they are not sending them.