Spectos/Royal Mail Monitoring and Posting Panel

Chocmonster7

Very happy to receive three test letters today to push me over the line to gain my second 2500 points. No problems in getting the code and exhanging it for Amazon vouchers. 

Pity they took no notice of my holiday dates and have sent me a bundle of letters to post when I'm not here so they will have to be delayed until the following week!

fluffig

Newsletter 42 mentions the drop down for confirmation of last collection times now includes option that we have already made them aware times are different on the plate than what shows on app. 

I think this is a welcome change as over the past year I have repeatedly had to send them a photo of the correct times. At least I won’t have to do that any more. 

Although it does make me wonder just how long it takes them to update incorrect details!

podmonster

I haven't had the survey points either, they're certainly consistently inconsistent!

I've given two months notice of being away from home too and will be seriously cross if they send parcels while I'm away next month. In fact I might raise a ticket to double check they've noted it now, reading others experiences.

Saetana

Well, I am away visiting family at Christmas and have just reported my dates. Currently on rest period which started in July so hopefully I won't be starting again until the new year anyway.  I just need to remember to decline any correctly delivered or unaddressed mail surveys that cover those dates. I am just finishing an Unaddressed Mail survey 5 weeks tomorrow - have already been invited to the next one starting Monday. 

dbrookf

Is the Manifest Form entitled “Royal Mail Sales Order Summary Order No: xxxxx”

Graceglow

Yes, it is. 

NBLondon

NBLondon said:

I'm excited to have got the 300 points for the current UA - even though it's still live on the app as this is the 5th week?

Well it was still appearing in the app this morning so I went back to the email and discovered that the day I got the points was the end of the 5th week.  So I've given them a free week of data and sent a query.  I don't mind carrying on to another cycle as long as I'm sure I'll get the points again at the end.

podmonster

podmonster said:

I haven't had the survey points either, they're certainly consistently inconsistent!

I've given two months notice of being away from home too and will be seriously cross if they send parcels while I'm away next month. In fact I might raise a ticket to double check they've noted it now, reading others experiences.

I raised a ticket about potential parcels arriving while I'm away and they replied very quickly confirming they've noted the dates and will not send anything but parcels could still be received if other panelists send packages later or earlier than their schedule.

So hopefully no big mailsacks on the way but no guarantees parcels still won't arrive, which is annoying but out of Spectos control I guess if other panelists don't stick to their schedule.

NBLondon

NBLondon said:

NBLondon said:

I'm excited to have got the 300 points for the current UA - even though it's still live on the app as this is the 5th week?

Well it was still appearing in the app this morning so I went back to the email and discovered that the day I got the points was the end of the 5th week.  So I've given them a free week of data and sent a query.  I don't mind carrying on to another cycle as long as I'm sure I'll get the points again at the end.

Got a quick answer:

The survey space is kept open for a while after the completion of the survey run, to anaylyse the reportings, you do not need to report any more data, the recording space will be removed soon from your app.

fluffig

NBLondon said:

NBLondon said:

NBLondon said:

I'm excited to have got the 300 points for the current UA - even though it's still live on the app as this is the 5th week?

Well it was still appearing in the app this morning so I went back to the email and discovered that the day I got the points was the end of the 5th week.  So I've given them a free week of data and sent a query.  I don't mind carrying on to another cycle as long as I'm sure I'll get the points again at the end.

Got a quick answer:

The survey space is kept open for a while after the completion of the survey run, to anaylyse the reportings, you do not need to report any more data, the recording space will be removed soon from your app.

‘soon’ in Spectos world can be weeks for that …