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Spectos/Royal Mail Monitoring and Posting Panel

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  • I'm so annoyed with Spectos. I entered my holiday days 2 months prior so they had sufficient notice. They didn't ask me to post anything while I was away but sent me 2 packages, one being a heavy sack. Luckily my neighbours saw it on the doorstep and took it in.
    Surely Spectos can understand that if I'm away so can't post then I'm also unable to receive!
  • @madflower - exactly what happened to me, in the end I worked out they were testing the system knowing I would be unable to receive mail if I was on holiday - you are not alone with this.
  • beanielou
    beanielou Posts: 95,540 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Mortgage-free Glee!
    @madflower - exactly what happened to me, in the end I worked out they were testing the system knowing I would be unable to receive mail if I was on holiday - you are not alone with this.
    Very naughty of them. 
    I am a Forum Ambassador and I support the Forum Team on Mortgage Free Wannabe & Local Money Saving Scotland & Disability Money Matters. If you need any help on those boards, do let me know.Please note that Ambassadors are not moderators. Any post you spot in breach of the Forum Rules should be reported via the report button , or by emailing forumteam@moneysavingexpert.com. All views are my own & not the official line of Money Saving Expert.

    Lou~ Debt free Wanabe No 55 DF 03/14.**Credit card debt free 30/06/10~** MFW. Finally mortgage free O2/ 2021****
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  • HonestJohn
    HonestJohn Posts: 1,197 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    beanielou said:
    @madflower - exactly what happened to me, in the end I worked out they were testing the system knowing I would be unable to receive mail if I was on holiday - you are not alone with this.
    Very naughty of them. 
    Don't believe it for one minute. It's just bad organisation.
    Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning. Albert Einstein
  • silvercar
    silvercar Posts: 49,579 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    madflower said:
    I'm so annoyed with Spectos. I entered my holiday days 2 months prior so they had sufficient notice. They didn't ask me to post anything while I was away but sent me 2 packages, one being a heavy sack. Luckily my neighbours saw it on the doorstep and took it in.
    Surely Spectos can understand that if I'm away so can't post then I'm also unable to receive!
    Same happened to me months ago and I complained. They said they planned things well in advance so it happens occasionally. 
    I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
  • fluffig
    fluffig Posts: 447 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    beanielou said:
    @madflower - exactly what happened to me, in the end I worked out they were testing the system knowing I would be unable to receive mail if I was on holiday - you are not alone with this.
    Very naughty of them. 
    Don't believe it for one minute. It's just bad organisation.
    I’m with you John.
    I’d keyed my September holiday in literally months in advance, yet packets and letters were still sent to me while we weren’t here.
  • madflower
    madflower Posts: 110 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    beanielou said:
    @madflower - exactly what happened to me, in the end I worked out they were testing the system knowing I would be unable to receive mail if I was on holiday - you are not alone with this.
    Very naughty of them. 
    Don't believe it for one minute. It's just bad organisation.
    I think you are probably right given their history.
  • millie
    millie Posts: 1,535 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    madflower said:
    I'm so annoyed with Spectos. I entered my holiday days 2 months prior so they had sufficient notice. They didn't ask me to post anything while I was away but sent me 2 packages, one being a heavy sack. Luckily my neighbours saw it on the doorstep and took it in.
    Surely Spectos can understand that if I'm away so can't post then I'm also unable to receive!
    I had exactly the same. It never happened with Kantar and of course we receive more parcels now because of the books.
  • CRISPIANNE3
    CRISPIANNE3 Posts: 1,476 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Been on the live panel for about 4 months now and no complaints. The only issue I find is with the Correctly delivered survey I am often asked to participate but it rarely comes to fruition. However with the Unaddressed survey happens without fail. 
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