Spectos/Royal Mail Monitoring and Posting Panel

capman55

I finished up with Kantar in March and Spectos asked me to post some test items which I have agreed and are doing . However they sent me 2 parcels to post ( without a sack like Kantar. ) 2 post offices refused them and I have sent loads of emails etc to them to ask what to do. It still shows up each Tuesday to post.  I have posted other parcels for them but in sacks . 

Today I received a letter saying that I am in possession of transponders which have been delivered to me  and they are waiting for me t9 return them and I can only assume it is the  parcel ones. Do you think this means they want me to open the parcels . Any help would be appreciated 

HonestJohn

capman55 said:

I finished up with Kantar in March and Spectos asked me to post some test items which I have agreed and are doing . However they sent me 2 parcels to post ( without a sack like Kantar. ) 2 post offices refused them and I have sent loads of emails etc to them to ask what to do. It still shows up each Tuesday to post.  I have posted other parcels for them but in sacks . 

Today I received a letter saying that I am in possession of transponders which have been delivered to me  and they are waiting for me t9 return them and I can only assume it is the  parcel ones. Do you think this means they want me to open the parcels . Any help would be appreciated 

I would look for a parcel box in your area to post the parcels in. Don't open the parcels. I have been getting notifications in the app to return transponders but I am up to date.

Adding link for parcel boxes https://www.royalmail.com/d8/parcel-post-boxes

fluffig

capman55 said:

I finished up with Kantar in March and Spectos asked me to post some test items which I have agreed and are doing . However they sent me 2 parcels to post ( without a sack like Kantar. ) 2 post offices refused them and I have sent loads of emails etc to them to ask what to do. It still shows up each Tuesday to post.  I have posted other parcels for them but in sacks . 

Today I received a letter saying that I am in possession of transponders which have been delivered to me  and they are waiting for me t9 return them and I can only assume it is the  parcel ones. Do you think this means they want me to open the parcels . Any help would be appreciated 

Have you tried the chat option? 

capman55

fluffig said:

capman55 said:

I finished up with Kantar in March and Spectos asked me to post some test items which I have agreed and are doing . However they sent me 2 parcels to post ( without a sack like Kantar. ) 2 post offices refused them and I have sent loads of emails etc to them to ask what to do. It still shows up each Tuesday to post.  I have posted other parcels for them but in sacks . 

Today I received a letter saying that I am in possession of transponders which have been delivered to me  and they are waiting for me t9 return them and I can only assume it is the  parcel ones. Do you think this means they want me to open the parcels . Any help would be appreciated 

Have you tried the chat option? 

I have set up a ticket in the app is that what you mean. 

capman55

HonestJohn said:

capman55 said:

I finished up with Kantar in March and Spectos asked me to post some test items which I have agreed and are doing . However they sent me 2 parcels to post ( without a sack like Kantar. ) 2 post offices refused them and I have sent loads of emails etc to them to ask what to do. It still shows up each Tuesday to post.  I have posted other parcels for them but in sacks . 

Today I received a letter saying that I am in possession of transponders which have been delivered to me  and they are waiting for me t9 return them and I can only assume it is the  parcel ones. Do you think this means they want me to open the parcels . Any help would be appreciated 

I would look for a parcel box in your area to post the parcels in. Don't open the parcels. I have been getting notifications in the app to return transponders but I am up to date.

Adding link for parcel boxes https://www.royalmail.com/d8/parcel-post-boxes

Never thought of that . The one in my postcode is miles away ( the nearest one is within walking distance but in a different postcode) however I might just take the car and post it to get rid of it once and for all. Thanks for the suggestion 

HonestJohn

capman55 said:

HonestJohn said:

capman55 said:

I finished up with Kantar in March and Spectos asked me to post some test items which I have agreed and are doing . However they sent me 2 parcels to post ( without a sack like Kantar. ) 2 post offices refused them and I have sent loads of emails etc to them to ask what to do. It still shows up each Tuesday to post.  I have posted other parcels for them but in sacks . 

Today I received a letter saying that I am in possession of transponders which have been delivered to me  and they are waiting for me t9 return them and I can only assume it is the  parcel ones. Do you think this means they want me to open the parcels . Any help would be appreciated 

I would look for a parcel box in your area to post the parcels in. Don't open the parcels. I have been getting notifications in the app to return transponders but I am up to date.

Adding link for parcel boxes https://www.royalmail.com/d8/parcel-post-boxes

Never thought of that . The one in my postcode is miles away ( the nearest one is within walking distance but in a different postcode) however I might just take the car and post it to get rid of it once and for all. Thanks for the suggestion 

I don't see why a PO would refuse a parcel but some are a law unto themselves. Basically they are the sort of customer returns we all have these days. All of the loose parcels I have had fitted into normal postboxes although there are a wide variety around. You might find one with a larger slot nearby.

fluffig

capman55 said:

fluffig said:

capman55 said:

I finished up with Kantar in March and Spectos asked me to post some test items which I have agreed and are doing . However they sent me 2 parcels to post ( without a sack like Kantar. ) 2 post offices refused them and I have sent loads of emails etc to them to ask what to do. It still shows up each Tuesday to post.  I have posted other parcels for them but in sacks . 

Today I received a letter saying that I am in possession of transponders which have been delivered to me  and they are waiting for me t9 return them and I can only assume it is the  parcel ones. Do you think this means they want me to open the parcels . Any help would be appreciated 

Have you tried the chat option? 

I have set up a ticket in the app is that what you mean. 

No. There’s a chat function.
It’s been discussed here before so there’ll be details pages back … I’ve not used it myself but others have.

I’ve just had a quick look in the app and it’s at the bottom of the faq, start a new conversation. Might be with a try weekday daytime? I doubt it’s staffed at weekends 

capman55

HonestJohn said:

capman55 said:

HonestJohn said:

capman55 said:

I finished up with Kantar in March and Spectos asked me to post some test items which I have agreed and are doing . However they sent me 2 parcels to post ( without a sack like Kantar. ) 2 post offices refused them and I have sent loads of emails etc to them to ask what to do. It still shows up each Tuesday to post.  I have posted other parcels for them but in sacks . 

Today I received a letter saying that I am in possession of transponders which have been delivered to me  and they are waiting for me t9 return them and I can only assume it is the  parcel ones. Do you think this means they want me to open the parcels . Any help would be appreciated 

I would look for a parcel box in your area to post the parcels in. Don't open the parcels. I have been getting notifications in the app to return transponders but I am up to date.

Adding link for parcel boxes https://www.royalmail.com/d8/parcel-post-boxes

Never thought of that . The one in my postcode is miles away ( the nearest one is within walking distance but in a different postcode) however I might just take the car and post it to get rid of it once and for all. Thanks for the suggestion 

I don't see why a PO would refuse a parcel but some are a law unto themselves. Basically they are the sort of customer returns we all have these days. All of the loose parcels I have had fitted into normal postboxes although there are a wide variety around. You might find one with a larger slot nearby.

They said they wouldn’t scan and the second post office said it should be in a sack ( I imagine like the way Kantar used to do it, )however I have posted parcels subsequently from Spectos which were already in a sack 

Money_Grabber13579

capman55 said:

HonestJohn said:

capman55 said:

HonestJohn said:

capman55 said:

I finished up with Kantar in March and Spectos asked me to post some test items which I have agreed and are doing . However they sent me 2 parcels to post ( without a sack like Kantar. ) 2 post offices refused them and I have sent loads of emails etc to them to ask what to do. It still shows up each Tuesday to post.  I have posted other parcels for them but in sacks . 

Today I received a letter saying that I am in possession of transponders which have been delivered to me  and they are waiting for me t9 return them and I can only assume it is the  parcel ones. Do you think this means they want me to open the parcels . Any help would be appreciated 

I would look for a parcel box in your area to post the parcels in. Don't open the parcels. I have been getting notifications in the app to return transponders but I am up to date.

Adding link for parcel boxes https://www.royalmail.com/d8/parcel-post-boxes

Never thought of that . The one in my postcode is miles away ( the nearest one is within walking distance but in a different postcode) however I might just take the car and post it to get rid of it once and for all. Thanks for the suggestion 

I don't see why a PO would refuse a parcel but some are a law unto themselves. Basically they are the sort of customer returns we all have these days. All of the loose parcels I have had fitted into normal postboxes although there are a wide variety around. You might find one with a larger slot nearby.

They said they wouldn’t scan and the second post office said it should be in a sack ( I imagine like the way Kantar used to do it, )however I have posted parcels subsequently from Spectos which were already in a sack 

It seems that parcels can be labelled in such a way that post offices can’t accept them. When I previously agreed to use parcel boxes for Kantar, they told me I wouldn’t be able to use post offices for any future parcels they sent to me. It does seem that a sack is needed to be able to post Spectos parcels in a post office so no idea why they haven’t sent you one!

silvercar

I’d be tempted to dump these parcels alongside other parcels, they will then end up being delivered whether they have been logged or not.